Addendum

SAP System
Performance Challenges in SAP Environment
Inability to Gain Access
and Analyze Data

Complex system to gain access as
single source, never mind multiple
tables or other data sources.

Only way to access data is through
ABAP queries, SAP BW or module
reports which present their own yet
similar issues.
Complex Interface &
Difficult to Use

Lacks an intuitive easy to use
interface to analyze and interact with
the data.
Slow Performance


Responsiveness is lacking in its
performance against large volumes of
data.
Inflexible Analysis
Paths

Inability to explore across the entire
data set across an unlimited number
of dimensions within a tables never
mind across tables or additional data
sources.

Drill paths need to be pre-defined
within the Infocube limited the
exploration of the data.
QlikView for SAP
Dashboard
Analysis
Reporting
Executive Management
SEM Strategic Enterprise Management
EC Enterprise Controlling
BPS Business Planning & Simulation
EP Enterprise Portal
KM/W Knowledge Mgmt / Warehouse
Sales, Marketing & Service
CRM Customer Relationship Mgmt
SD Sales & Distribution
CS Customer Service
SM Service Management
PS Project System
Supply Chain
SCM Supply Chain Management
APO Advanced Planner & Optimizer
BBP B2B Procurement
SRM Supplier Relationship Management
WM & LE Warehouse Mgmt & Logistics
Manufacturing Operations
PP Production Planning
PM Plant Maintenance
QM Quality Management
MM Material Management

HR, R&D and IT
HR Human Resources
PLM Product Lifecycle Management
AM Asset Management
BPM Business Process Management
WF Workflow
Finance
FI & CO Finance & Controlling
TR Treasury
RE Real Estate Management
IM Investment Management
CFM Corporate Finance Management
Run SAP and Sprint with QlikView
QlikView Connector Certified for SAP NetWeaver
Enables SAP customers to get easy and quick access to all the data
hidden in different SAP systems

SAP data can afterwards easily be combined with Non-SAP data within
individual QV-analytical applications

Speeds up information deployment and decision making

Creates value out of SAP systems within a few days rather than
months/years






"QlikView adds significant value to our IT installation. At last, we can gain the
insight necessary to make better strategic decisions with information in SAP, and we can do it
quickly and with simplicity.
Michael Neff, CIO, Heidelberger


QlikView Connector Certified for SAP NetWeaver
Access to the tables of the data dictionary by certified QlikView
Connector

Source systems are unburdened, as users do all their analysis of SAP
data within QlikView


Deployment Options
SAP R/3
QlikView can provide Business Intelligence applications against the R/3 data
Great if you dont want to invest the time and energy in BW

SAP BW
QlikView can provide a more intuitive front-end to data in BW
Use QlikView for distributing data in BW

Different Data Sources
QlikView can combine data from R/3, BW and/or any other data source
Get a single view of your most important data
QlikView Value Proposition: 1/4 the Time, 1/2 the Cost, 2x the Value
Simplifying Analysis for Everyone
QlikView New Rules
Fast Implementation Customers are live in less than 30 days,
and most in a week
Easy to Use End users require no training and enjoy qliking
through the application
Powerful Near instant response time on data volumes as high
as a billion records across thousands of users
Flexible Allows unlimited dimensions and measures and can
be modified in seconds
Integrated Dashboards, analysis and reporting in a single
solution and on a single architecture
Low Cost Less costly, shorter implementations result in fast
return on investment
Risk-Free Fully-functional free trial download, and a seeing-is-
believing experience
Everyone Else
Fast Implementation

Easy-to-Use

Powerful

Flexible

Integrated

Low Cost

Risk-Free
Select QlikView Customers in SAP System Environment
More Than 100 Customers Are Leveraging QlikView with SAP
Next Step Seeing is Believing
You Provide We Engage
Agreement on project scope:
Scoping document
Sample reports
Checklist

Onsite setup prior to SiB:
Hardware configured
Internal data identified
You Receive
Development scope:
Software installation
Data connections
Application layout

Participation scope:
Actively engage in 2-3 day
workshop
User experience evaluation
Deliverables:
QlikView application
prototype
Immediate results from the
data analysis
User evaluations to assess
areas of improvement
No risk opportunity to
assess business value









The Power of Simplicity

Appendix Material

Customer Snapshot

Please always check QlikOpedia
for additional customer snapshots
In contrast to many other BI suppliers, with whom it
would be necessary to start all over again, QlikView
is able to deliver this kind of information in just a few
clicks of the mouse. These seamless analysis paths
are unique for a BI system.

Pauli Arenram, Managing Director
Atlas Copco Construction Tools
Benefits
Garnered annual IT cost savings of ~ $100,000
Achieved a payback period of less than 9 months
Improved product quality and delivery performance
About Atlas Copco Construction Tools
Leading manufacturer of hydraulic, pneumatic, and gasoline-
powered breakers and drills
Headquartered in Stockholm, Sweden
Achieved ~$125 million in revenue with 300 employees
Industry: Industrial Machinery
Challenges
Extend product leadership with continuous improvements in
product innovation and quality
Consolidate data from a suite of disparate systems and improve
availability, speed and accuracy of business data
Solution
Deployed QlikView to ~ 100 users across 6 functions in Sweden
and Germany:
Sales Analysis: Analyze aftermarket spare parts business and inventory
Supply Chain Analysis: Fully evaluate supplier performance scorecards
Operational Analysis: Efficiently assess project checking and timing plus
analyze SAP operational data hourly
Financial Analysis: Measure product item revenue and profitability
performance in sales scorecards
HR Analysis: Quickly analyze workforce metrics - namely staff sick leave
information
IT Analysis: Rapidly check Lotus Notes support database and provide
detailed analyses of SAP user behavior
Rapid implementation in less than 4 weeks
Leveraged QliKView Connector to aggregate more than 5
million records of data from SAP, Movex, Saphir, BPCS,
Hyperion, Lotus Notes, Excel and EDI
QlikView Customer Snapshot Atlas Copco
QlikView adds significant value to our IT installation.
At last, we can gain the insight necessary to make
better strategic decisions with information in SAP,
and we can do it quickly and with simplicity.

Michael Neff, CIO
Heidelberger Druckmaschinen AG

Voted One of the "Premier 100 IT Leaders for 2007"
by the U.S. Magazine Computerworld
QlikView Customer Snapshot Heidelberg
Benefits
Turbo charged SAP BW enabling flexible ad-hoc analysis and
deeper insight for business users
Delivered fast prototyping to show early results with a steep
improvement curve and a low TCO
Delivered integration across multiple data sources allowing for a
more decentralized BI approach to be deployed
About Heidelberg
Leading manufacturer of sheetfed offset printing machines for
commercial and industrial customers in the print media industry
Achieved a global market share of more than 40%
Headquartered in Heidelberg, Germany
Achieved $5.1 billion in revenue with 19,150 employees
Supported by IT team of 450 employees
Prominent hallmark SAP customer
Industry: Industrial Machinery
Challenges
Lack of flexibility for new reporting demands and ad hoc
analysis - especially if including additional data sources
Provide a platform to leverage high quality data within SAP BW
and complement analysis capabilities
Solution
Deployed QlikView to ~200 users with more than 75
applications across 3 functions in Germany:
Sales Analysis: Measure all aspects around a customer - orders,
products, activities, services across time via a Customer Cockpit.
Analyze consumables by product, category, customer and region
Financial Analysis: Analyze IT costs and staffing over fiscal years and
comparisons of actuals against plan
IT Analysis: Monitor IT reporting of server and hardware infrastructure
equipment with activity, costs, utlization, and versioning. Manage internal
support to meet service levels to each business unit
Developed Customer Cockpit prototype in 3 days with 6 million
records from SAP BW
Leveraged QlikView Connector (64-bit) to aggregate and
analyze data from SAP (MM, CO, FI, PS), Perform (IT planning
tool), and several tools for incident tracking, change
management, leasing and outsourcing, and network monitoring
QlikView Customer Snapshot LRP
Benefits
Improved customer visibility into products within portfolio to
explore cross-sell and up-sell opportunities
Deployed an analysis platform requiring only weeks while
avoiding the time and cost associated with a data warehouse
Business-led without dependence on IT; High user acceptance
About Landesbank Rheinland-Pfalz (LRP)
State and municipal bank with focus on the State of Rheinland-
Pfalz, the Rhineland-Palatinate and the neighboring regions of
Germany and Western Europe
Offers corporate, municipal and private clients in its core
regions innovative financing options and attractive investments
Subsidiary of Landesbank Baden-Wrttemberg (LBBW)
Headquartered in Mainz, Germany
With assets of ~$115 billion, LRP achieved $610 million in
revenue with 1,500 employees
Industry: Banking (Retail)
Challenges
Strengthen and expand existing market position in defined
business areas through improved customer acquisition/retention
Improve sales discipline and performance
Standardize customer data from 12 data sources including data
from its new CRM system without need for a data warehouse
Solution
Deployed QlikView to ~200 users across 4 functions in
Germany:
Executive Analysis: Assess KPIs by customer, such as revenue, value, #
of contracts, products, credit lines, current rating, and # of sales meetings
Sales Analysis: Monitors sales activities / interactions with customers -
who visited the customer last time? What was discussed? How did the
customer behavior develop over time?
Marketing Analysis: Assess customer portfolios to identify and produce
target list of customers for cross-sell and up-sell potential
Trading / Operational Analysis: Analyze customer trading activity across
accounts
Rapid implementation in less than 4 weeks
Leveraged QliKView (64-bit) and Connector to aggregate 5
million records on customers from SAP, SQL, Oracle, DB2 etc.
Next steps include additional rollout within sales and finance
We are still very impressed on the easiness of use,
the high adaptability and the performance of the
system!"

Hans-Ulrich Hasse, Director of Trading Systems
Landesbank Rheinland-Pfalz (LRP)
With QlikView, we can identify related issues and
solve problems, which would have previously been
completely lost in the mass of data.

Uschi Schfer, Medicine Controlling
Marien Hospital Gelsenkirchen
Benefits
Improved patient care through more transparency, efficient
control and optimization of internal clinical processes
80% reduction in audit time down from 3 weeks to 2-3 days
through increased productivity during annual audits and budget
negotiations with health insurance funds
Rapid and broad adoption by users thanks to exceptional user-
friendliness and flexible ad-hoc data analysis
About Marien Hospital Gelsenkirchen
Leading academic training hospital and a pioneer of IT
supported hospital management with approximately 500+ beds
and ten specialized divisions
Headquartered in Gelsenkirchen, Germany
Achieved ~ $85 million in revenue with 1,100 employees
Industry: Healthcare
Challenges
Amplify transparency within the clinic to achieve greater
efficiency in administering internal services
Take proactive steps in preparation for the statutory demands of
Diagnosis Related Groups (DRG) during annual budget
negotiations with health insurance fund representatives

Solution
Deployed QlikView to ~ 30 users across 4 functions in Germany:
Clinical Operations & Care Delivery Analysis: Track nominal and actual
comparison of DRG data such as dates of admission and discharge,
primary / secondary diagnosis, operations, age, and weight of newborns
Financial & Revenue Cycle Analysis: Analyze financials - actuals versus
budget; Manage DRG reporting and negotiations with insurance funds
IT Analysis: Evaluate interface protocols and firewall attacks as well as
increase the safety of sensitive patient information
Six Sigma & Quality Management Analysis: Analyze BQS quality
assurance data submitted to the government to improve overall patient
quality and compliance to meet statutory regulations
Rapidly developed DRG analysis in 3 weeks with Transact
Leveraged QlikView to extract all key clinical data for 27,000
annual patients from SAP HR, DRG system, KIS and Excel
QlikView Customer Snapshot Marien Hospital
QlikView dashboards serve as command central for
the management team, giving them an overall view
of the business and the ability to drill into the details
to identify issues and solve problems quickly.

Business Analyst
Merck, Sharp & Dohme (Asia)
Benefits
Improved predictability of financial performance
Increased sales performance within customer profiles
Gain overall view of the business and the ability to drill into the
details to identify issues and solve problems quickly
About Merck Ltd.
A subsidiary of Merck KGaA, Germany, one of the leading
pharmaceutical and chemicals companies in the world. Merck
Ltd. not only sells products, but also researches, develops and
manufactures products.
The core businesses of Merck Ltd. are liquid crystals mixture,
pigments, reagents and other laboratory chemicals
Headquartered in Tokyo, Japan for Asia Pacific region
Achieved ~$600 million in revenue with 475 employees
Industry: Pharmaceuticals; Oil, Gas & Chemicals
Challenges
Maintain high-profile standing in an increasingly segmented
market
Monitor operational performance against top and bottom line
measures to ensure financial targets are met
Maximize sales performance against targets and customers
Solution
Deployed QlikView to ~15 users across 4 functions in the Asia
Pacific region:
Executive Analysis: Conduct daily health check with sales, gross margin
and EBIT month-to-date and year-to-date performance comparisons
against previous year and current operating plan
Sales Analysis: Analyze quotations, pricing, customer profile and
individual sales performance against targets
Supply Chain Analysis: Track open orders, vendor performance and lead
times, which in turn supports sales reps ability to quote delivery dates;
better manage stock planning with expiry analysis and inventory balances
Financial Analysis: Monitor detailed P&L for more than 100 business
segments; conduct Top 10 sales and gross margin analyses; ensure
account receivables on track and monitor finance-specific KPIs
Rapid implementation in less than a couple weeks
Leveraged QlikView Connector to aggregate data from SAP on
sales targets, inventory levels and customer delivery dates
QlikView Customer Snapshot Merck Ltd., Japan
One of the main reasons why we chose QlikView
was the possibility to quickly develop what we call a
fast track solution. The specifications for new
applications are often defined at seminars where all
concerned staff is represented. Today we have
usually built a functional QlikView application by the
time we close the seminar.

Stefan Wesslegrd, Data Warehouse Architect
Sandvik Systems Development
Benefits
Delivered customer value with profitability/productivity analysis
Increased order profitability through price waterfall analysis
Improved end user participation and IT / business collaboration
with flexibility and ease of use
About Sandvik Group
Global industrial group with advanced products and world-
leading positions in 3 selected areas tools for metal cutting,
mining and construction machinery for rock excavation, and
materials technology including stainless materials, special
alloys, metallic and ceramic resistance materials
Headquartered in Sandviken, Sweden
Achieved ~$10 billion in revenue with 42,000 employees
Industry: Industrial Machinery & Mill Products
Challenges
Existing BI systems (SAP BW, BO) lacked the flexibility to
handle the volume of dimensions and dynamic process for
customer profitability measurement and price waterfall analysis
Solution
Deployed QlikView to ~ 2,500 users across 8 functions within
the mining and construction, and materials technology divisions
spanning 3 servers supporting worldwide user community:
Executive Analysis: Assess overall market trends and operational KPIs
Sales Analysis: Track orders in Sopic and analyze price waterfall; Assess
customer profitability / productivity supporting new pricing and negotiations
Service & Support Analysis: Measure service responsiveness via Maximo
Supply Chain Analysis: Conduct price waterfall analysis on orders to
prioritize order fulfillment; Monitor stock levels and supplier performance
Operational Analysis: Analyze production levels and line utilization
Financial Analysis: Assess consolidated financial data in OutlookSoft;
Previous attempts failed with Hyperion and OutlookSoft
HR Analysis: Measure staffing, compensation/benefits, and vacation
IT Analysis: Monitor system capacity and usage to optimize performance
Delivered short implementation times via interactive seminars
resulting in a functional QlikView application in roughly 1 day
Leveraged QliKView Connector (64-bit) to aggregate data from
multiple systems including SAP BW, Movex, OutlookSoft
(financial consolidation), Maximo (service), SQL Server, Oracle,
and Sopic (sales orders) application on IBM System i (AS/400)
QlikView Customer Snapshot Sandvik Group

Appendix Material

Customer Videos & Web Seminars

Please always check QlikOpedia
for additional videos and web seminars
Voices On The QlikView Experience with SAP
Michael Neff
Chief Information Officer
Industrial Machinery
Stefan Wesslegrd
Business Intelligence Architect
Industrial Machinery & Mill
Available Web Seminars on SAP
Experience The Power of Simplicity: How Sandvik Leverages In-Memory
Analysis As Catalyst To Bridge Information Gap & Drive Business Value

Speaker: Stefan Wesslegrd, Business Intelligence Architect, Sandvik

Includes overview of BI strategy and rapid application deployment.

Experience The Power of Simplicity: How Heidelberg Turbo Charges Its Global
SAP BI Strategy With Next Generation In-Memory Analysis

Speaker: Michael Neff, CIO, Heidelberg

Includes overview of BI strategy and highlights several applications.