Problem 3

A Nation wide mail order house desires to verify the accuracy of its clerical work in
completing invoices. Subgroups of 200 are taken on each day for 30 consecutive days for
inspection. A defective is defined as an invoice containing at least one of a number of
possible error. The number of defectives found on each day is given below. Construct a
control chart and commend on the state of control.
7 5 6 3 4 10 3 2 5 8
6 1 2 3 5 4 8 9 7 10
3 5 4 3 3 7 6 4 3 5
Problem 1
The following data refers to visual defects found in the inspection of the first 10 samples of
the size 100. Use the data to obtain UCL and LCL for the percentage defectives in samples
of 100. Plot the curve on a graph sheet.
Sample no 1 2 3 4 5 6 7 8 9 10
Defectives 2 1 1 3 21 3 47 2 2 0
Problem 2
Determine whether the process is under control
N= 5 ; A2= 0.577, D3=0; D4 = 2.115
Sample Mean Range
1 11.2 7
2 11.8 4
3 10.8 8
4 11.6 5
5 11.0 7
6 9.6 4
7 10.4 8
8 9.6 4
9 10.6 7
10 10.0 9
How to determine A2, D3 & D4
4-5
Sample Size Mean Factor

Upper Range

Lower Range

n A
2
D
4
D
3

2 1.880 3.268 0
3 1.023 2.574 0
4 .729 2.282 0
5 .577 2.115 0
6 .483 2.004 0
7 .419 1.924 0.076
8 .373 1.864 0.136
9 .337 1.816 0.184
10 .308 1.777 0.223
12 .266 1.716 0.284
Problem 4
Construction of mean and range charts
Sample OBSERVATIONS
1 32 37 42
2 28 32 40
3 39 52 28
4 50 42 31
5 42 45 34
6 50 29 21
7 44 52 35
8 22 35 44
Problem 5
The past records of a factory using quality control methods show that on an average, 4
items produced are defective out of a batch of 100. what is the maximum number of
defective items likely to be encountered in a batch of 400, when the production process is
in a state of control.
A quality control inspector at the Beautiful Shampoo. Company has taken 3 samples with
4 observations each of the volume of shampoo bottles filled. The data collected by the
inspector and the computed means are shown here:
If the standard deviation of the shampoo bottle filling
operation is .2 ounces, use the information in the table to
develop control limits of 3 standard deviations for the
operation.
A production manager at a Contour Manufacturing plant has inspected the number of
defective plastic molds in 5 random samples of 20 observations each. Following are the
number of defective molds found in each sample: Construct a three-sigma control chart
(z = 3) with this information.
Indigo airlines Problem
In Indigo aircraft's landing gear assembly the defects are
detected as given in the table below
If the weightages given for the different classes of defects
are A=10, B=5, and C=1. construct appropriate control
chart for quality.