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Business Communication and Presentation Skills-CiteHR
Business Communication and Presentation Skills-CiteHR
Presentation Skills
source: Cite HR
Today’s Agenda
• Introduction
• Business Communication Model
• Handouts
• 10 Common Presentation Mistakes
• PowerPoint Presentation Tips
• Questions
• Conclusion
Generally, people retain
Feedback
Trans. 15-4
Business Communication Goals
• Receiver Understanding
• Receiver Response
• Favorable Relationship
• Organizational Goodwill
• Introduction
• Body
• Conclusion
• Questions
Feedback
Trans. 15-4
Communication Barriers/Noise
• Word choice
– too difficult, too technical, etc.
– overused words such as, “good”, “excellent
value”, etc.
• Connotations VS Denotations
– Examples sender denotes rec. connotes
– “Cheap” inexpensive poorly made
– “Flexible” offers choice no standard
– “Compromise” adjust give in
Communication Barriers/Noise
• Inferences
• Pace of the delivery
– Speaking too fast or too slow
• Poor grammar, spelling, etc.
• Appearance and performance of the presenter
• Use of gender bias terms or stereotypical terms
• Positive VS Negative terms
– We have a full year warranty. VS Warranty is only for the
first year.
Handouts