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Sales Management MMM Iv: Prof M.R.Koshti Session 3 46 Slides
Sales Management MMM Iv: Prof M.R.Koshti Session 3 46 Slides
Sales Management MMM Iv: Prof M.R.Koshti Session 3 46 Slides
MMM IV
Prof M.R.Koshti
Session 3
46 slides**
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(5)
2. What are the objectives of Sales Management?
(Responsibilities towards organization) (5)
3. Explain difference between selling goods and
services on the aspect of Inseparability. (5)
4. Write a note on System selling. (5)
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goods
The importance of system selling-in
contemporary environment
Selling process (Partly)**
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Todays topic
Sales Incentives and compensation
(Is money important?)**
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4.
5.
6.
7.
income
Fits with the rest of the motivational plans
The plan is fair (Does not penalize the sales
people for the factors beyond heir control, equal
pay for equal performance)
Easy for sales persons to understand
The plan adjusts pay to changes in performance
Economical to administer
Helps in attaining the objectives of the sales
organization**
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structure
Consider the compensation pattern in community and
industry
Determining compensation levels (Average)
Provide for various compensation elements (Fixed,
variable, fringe benefits, reimbursement)
Special company needs and problems
Consult the present sales force
Make tentative plan and pre-test it
Revise if necessary
Implement and follow up**
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Straight Salary
Salesperson paid a set amount of money
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Disadvantages?
Average performance as no
incentive for delivering more
Under compensates
productive and over
compensates poor
performers
difficult to adjust to changing
circumstances **
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10
Straight Commission
Adopted by performance-oriented firms that
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11
Advantages
Provides direct monetary
incentive
Provides a means of cost
control
Flexible as different rates for
different products can be fixed
Progressive (Higher
achievements can be
rewarded more)
Salesforce manages time
well**
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Weaknesses
Insecurity as consistent flow of
income is not assured
Sales people focus only on orders
and care less about transmitting
reports, customer service
Sales people pressurize
customer to buy
Sales people resist reduction in
size of sales territories
Ethics (order not shown in its
actual time)
Disputes over accounts **
12
Basis of commission
If volume (Market leadership) is important then sales is the
base
Collection if A/R is the concern
If the firm has excessive order cancellation then shipments /
billing, can be made base
To control price cutting by sales people?
Gross margin (Actual selling price standard transfer price
from production dept) can be taken base
Net profit (Gross margin Selling expenses) base
controls..?
Price cutting and selling expenses
Expenses reimbursed / not reimbursed**
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13
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14
Advantages
Security of stable income and
incentive for higher productivity
Motivation introduced by
commission/bonus
Management has greater
control and apparatus to
motivate sales force
A cooperative spirit develops
between salesperson and the
company**
Disadvantages?
Clerical costs are high
Disputes on fixed and
variable components ratio**
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15
1.
2.
3.
4.
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16
Factors.
Demographic characteristics
Age 20-28Bachelors.High risk, high
reward, aggressive company..Straight
commission or incentive
28-35..Married 1-2 young children,
established company and stability.Higher
basic + Incentive
35 and abovegrowing children, stability and
steady job.Straight salary**
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Bonus
A bonus is paid for accomplishing a specific
sales task**
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18
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19
Fringe ..
Profit sharing
ESOP Employee stock option
Cafeteria approach Employee selects the
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20
21
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22
23
24
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25
Case study
26
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27
1 Retail profit
Distributor buys products from the company at DAP
1.
2.
28
Recruiting
The company on its own does not appoint distributors, however
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30
Point Value - PV
Objective To bring multi currency sales on
par
1 PV = 60 Rs**
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31
Monthly purchase in
PV (Point Value In a
Calendar month)
BV = Business volume
= DAP Taxes
1PV = 60 BV Rs
=>300
18,000
6%
=>1,000
60,000
9%
=>2,000
1,20,000
12 %
=>4,000
2,40,000
15 %
=>7,000
4,20,000
18 %
=>10,000
60,00,000
21 %
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Situation 1
Table
PV
300
You (Distributor)
BV
18000
1000
60000
2000 120000
4000 240000
7000 420000
10000 600000
%
6%
9%
12%
15%
18%
21%
purchase products
worth 50 PV in a
given month
Retail profit =
50x60x20%=600
Cash back = Nil
Your that months
income = Rs 600**
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Situation 2
Table
PV
BV
300
18000
1000
60000
2000 120000
4000 240000
7000 420000
10000 600000
%
6%
9%
12%
15%
18%
21%
You sponsor A, B, C
You, A, B, C, each
purchase products of 50
PV in a given month
(Group PV 200)
Your retail profit =
50x60x20%=600
Cash back = Nil
Your that months
income = Rs 600**
You
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Situation 3
Table
PV
BV
300
18000
1000
60000
2000 120000
4000 240000
7000 420000
10000 600000
%
6%
9%
12%
15%
18%
21%
You
35
Situation 4
Like you, A, B, C, D, E, F each
Table
PV
BV
300
18000
1000
60000
2000 120000
4000 240000
7000 420000
10000 600000
%
6%
9%
12%
15%
18%
21%
You
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Situation 5
Table
PV
BV
300
18000
1000
60000
2000 120000
4000
240000
7000
420000
10000 600000
%
6%
9%
12%
15%
18%
21%
You
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Each distributor of A, B, C, D, E, F
sponsors 6 distributors. Every
distributor purchases products of 50
PV in a given month. Group PV 50 +
6 (50+ 6x350) = 12950
Your retail profit = 50x60x20%=600
Group Cash back = 12950x60x21%
= 1,63,170
Group A cash back =
2150x60x12%= 15,480 (B,C,D,E,F)
Your cash back share = 1,63,170 -6
x 15,480 = 70,290
Your that months income = Rs 600+
70,290 = 70,890
SILVER PRODUCER ( who gets
21% commission in one month) /
Gold producer (Silver for 3
months) / Direct Distributor
(Silver for 6 months)**
37
Situation 6
In some month none
Table
PV
BV
300 18000
1000 60000
2000 120000
4000 240000
7000 420000
10000 600000
%
6%
9%
12%
15%
18%
21%
of the distributors in
your group, including
you, buys any product
Your income for that
month is
ZERO
What type of plan is
this?
Straight
commission plan**
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Situation 7
You
Table
PV
BV
300 15000
1000 50000
2000 100000
4000 200000
7000 350000
10000 500000
Sachin
%
6%
9%
12%
15%
18%
21%
200
distributors
What is your commission
if everybody does 50 PV
in a month?**
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Situation 8
When Sachin reaches 21% (Silver producer)....
Your cash back is nil on Sachins purchase
40
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Lifestyle of a Crown
Video
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43
Techniques
Read
Write a book review of 15 pages
Present
Marks
Presentation 5
Written document 5**
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Option 2
Selling assignment
Sell products worth Rs 500 (A)
Marks
Prospect list 1
Sales volume 5 (related to sale)
Presentation 4**
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MMM VI)
Signature
2 marks deducted if choice not given in the
next session*****
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