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Hotel Management System
Hotel Management System
on
HOTEL
MANAGEMENT
SYSTEM
INTRODUCTION
This project HOTEL MANAGEMENT SYSTEM aims at automating
all the work being done manually in hotels at present. On completion this project
would expedite the work in all regards. Some of the features of this software
would be:
Creating a system to automate the services offered by the hotel, this would be
more flexible than their earlier system.
The main objective of the entire activity is to automate the process of day to day
activities of Hotel like:
Room activities
Admission of a New Customer
Assign a room according to customers demand
Checkout of a computer and releasing the room
Finally compute the bill etc.
List of Regular customers.
HOTEL MANAGEMENT SYSTEM has been designed to computerize the
following functions that are performed by the system:
Operational feasibility
Operational feasibility is a measure of
well proposed system solves the problem
and take the advantages of the
opportunities.
These include such as reliability ,
maintainability, supportability,
usability, productivity and others.
Technical Feasibility
The technical feasibility assessment is
focused on gaining an understanding of the
present technical resources of the
organization and needs of the system.
Outsourcin
g
ECONOMIC FEASIBILITY
Financing Maintenance
47%
33%
20%
Property owners
33%
Reserve fund 20%
Budget allocation
47%
SCHEDULED FEASIBILITY
120%
100%
80%
60%
40%
20%
0%
Owner Operator
100%
87%
67%
33%
3%
0%
0%
Contractual Responsibility of
Owners & Operators in
100%
RESOURCES FEASIBILITY
120%
100%
80%
60%
40%
20%
0%
Yes
No
Telephone no.
HOTEL
Hotel
addr.
restaurant
ha
s
Rest. type
contains
maintain
Emp. Dept.
Update
checks
stock
menu
items
cost
employee
Emp. name
manag
er
Ord. date
order places
check
s
ER
DIAGRAM
checks
Room type
Room no.
deals
make
pays
customer
Cust. Id.
cust. name
Delivered
to
Nonac
books
Cust. Addr.
Table no.
ac
staf
takes
Ord. no.
isa
for
availabili
ty
isa
number
rooms
Room type
Emp.
id
details
Room no.
Licence
no.
Hotel name
Cust. id
Bill no.
Bills/invo
ice
places
Order no.
Payable amt.
checks
complaint
Com. details
Cust. No.
Cop.
:Customer
Enqiry for
room
Room detail
Chec
k
room
Available
s
room
details
Books room
Room booked
Checks menu
Menu details
Ordere
d
deliver
d
Bill request
Place order
Check stock
Stock details
Request for
Customer details given and bill request
credit
Pays credit
Pay slip
Bill details
:Menu
CLASS DIAGRAM
OBJECT DIAGRAM
Makes Bill
Employee Pays Bill
Launches
Complaint
Checks
Complaint
Customer
Making
Enquiry
For Rooms
If
available
Books
Rooms
If not
Cancel
If not
Checks
Menu
If
available
Bill
Generated
Ordered
Delievered
Places
Order
ACTIVITY DIAGRAM
Begin
Process
Customer
Making
Enquiry
For Rooms
If
available
Books
Rooms
If not
Cancel
If not
Checks
Menu
If
available
Bill
Generated
Ordered
Delievered
Places
Order
Room
:Room
N
IO ING Y
T
T
VA OK ILI
R
B
SE BO LA
Y
IT
RE AL VAI
L
I
E N A
B
A K IO R
LA D
I
M
O
S
A E
F
.
I
AV OK
11 OV KS
S BO
M
PR HEC
.
O
M
6 C
RO OO
2.
.
3
.R
12
2
24.
25 .
K
STOC
ILS
DETA
K
C
O
1 . ST
PR O
VIDE
BILL
PRO
V
Order
:Order
18.PLACES ORDER
Stock
:stock
BILL
IDE
D
T
IN
LA T
MP D I E
R
N
CO RE IC
FO
IO
H C VO
AT ITY
NC E S I N
/
S E R V A BIL
AU ID LL U
. L OV BI N RM S
IL
29 . PR SK ME TE RE AVA
K T OR R
M LE
27 . A A S E P
O
F
F
OOILAB
23 4. CC T
T
R
1
. A ES ES
A
U
AV ER
10 QU
Q
RE OM
RE . RE
D
1
S A ST
E
5.
U
OM E C OOK U
N
B
D
RO I C
4. ADV OM E ME VER
9. . RO VID DELI DIT
E
IP
13 PRO ER
C R SL
.
15 ORD FOR PAY
E
.
22 . ASKOVID
26 . PR
28
TION
RESERVA
E
T
A
E
R
7. C
Employee
Reservation
8. INDICATE PRICE
:Employee
:
Reservation
ECKS
20. CH
Customer
:
Customer
Bill/Inv
oice
Menu
:Menu
.C
16
S
CK
E
H
17
.M
U
EN
M
U
EN
S
IL
A
ET
Menu enquiry
Customer
1.0
Room enquiry
Look up product
availability
Room
availability
details
Customer
Customer
Customer
Room booked
Room booking
Checks menu
3.0
Menu details
Menu checking
4.0
Order process
Stock table
Availability
2.0
Books rooms
Order
Menu details
Employee
Menu details
Menu table
Customer tabl
Order table
Rooms enquiry
Booking details
Customer complaint
Customer
Customer
Room availability
Menu details
Employee
Employee
0.0
Bill details
Menu details
0.0
Report details
Hotel
Hotel
Management
Management
System
Complaint genuator
System
Employee
Employee
Bill details
Order details
Stock availability
Stock details
Dispatch
Dispatch Delievery of order
Department
Departm
ent
stock
updated
Stock
maintain
Stock
Departmen
Departm
t
ent