Professional Documents
Culture Documents
Rapport Through Behavior and Knowledge: Afifa Farooq
Rapport Through Behavior and Knowledge: Afifa Farooq
The Process
Initially, my research topic was online tutoring and the
interactional dynamics of said tutoring.
Was more interested in interactional dynamics that
involved body language.
Research for this was hard to find for a tutor/tutee
relationship.
Finally, decided to focus on rapport-building through
behavior, attitude and rhetorical strategies such as
building upon tutee knowledge.
Research Question
Rapport-building behaviors
Attentive behavior:
Eye contact
Proximity (Sit next to tutee, not across the table).
Back channel responses (give tutee the floor but also,
ensuring that the tutee knows you are listening, more
facilitative).
Imitative behavior
Posture
Voice tone
Pace of speech
Breathing patterns
Gestures
Facial Expressions (Facial Feedback)
Motor mimicry is category of this too.
Extroverts
Tutee
Introverts
Tutor
Introverts
Tutee
Sensory perception
Great descriptive
writers
more receptive to
visual details
mentioned by
students and are
better at listening
Intuitive perception
Can form connections in the data provided to
them.
Intuitive perception personalities focus on the
big picture.
Easily grasp abstract writing.
More suited to helping students reach
conclusion if they are adrift.
Write better conclusions in research papers.
Thinking judgement
Feeling judment
Judgment
Organized, plan things
out.
Want to reach
conclusions as soon as
possible.
Stop data collection
prematurely and jump to
conclusions.
Tutors of this type focus
on cosmetic changes as
opposed to further
development or new
conclusions.
Perceiving
THANK
YOU!
FOR YOUR ATTENTION