Professional Documents
Culture Documents
NSi Solution - Logistics - Courier Delivery Services
NSi Solution - Logistics - Courier Delivery Services
Logistics
Tom
Courier
Leslie
Customer
l
a
n
o
i
o
t
i
i
r
d
Courier
arrives
at
vendor
location
a
a
n
r
T ce
S
Tom
Courier
Handwritten
delivery receipt
Leslie
Customer
l
a
n
o
i
o
t
i
i
r
d
a
a
n
r
T ce
S Paper handling Areas of
Concern
Disorganization
Human Error
Lack of Security
l
a
n
o
i
o
t
i
i
r
d
a
a
n
r
T ceAt end of day/route all documents are submitted for
S
processing
Tom
Courier
Documents are stored depending on the
time it takes to arrive back to headquarters
s
l
a
o
G
Cost Reduction
Elimination of paperwork and paper handling
Process Improvement
Increasing delivery efficiency and notifications
Optimizing customer experience
Enhanced Security
Mitigate risks associated with delivering unattended packages
w
o
i
e
r
N na
e
c
S
w
o
i
e
r
N na
e
c
S
NSi Mobile
Scenario
Delivery Confirmation
Customer Not Present
Delivered at
Receptionist Desk
Tracking ID
Customer email
Secure Log-in To
Delivery Workflows
Driver Selects
Specific Workflow
Barcode Scan
Initiated by Mobile
(Barcode scan capability in-app)
Tom
Courier
Notable Solutions, Inc
w
o
i
e
r
N na
e
c
S
Tom
Courier
Notable Solutions, Inc
NSi Mobile
Scenario
Courier arrives at vendor
location
Leslie
Customer
w
o
i
e
r
N na
e
c
S
tomridge@nsitruckinglmtd.co
m
10/18/2013 11:00
am
Leslie Hunt
Thank you for choosing NSi Shipping Lmtd. Your shipment (#123 432 5223J) has been
successfully delivered to 123 Main Street. It was left with the front desk. Please see
attached document for your electronic records.
Regards,
Tom Ridge
Shipping Admin
Tom
Courier
Notable Solutions, Inc
Leslie
Customer
l
a
n
Customer
is
not
present
o
i
o
t
i
i
r
Courier arrives at vendor location
d
a
a en
r
T c
S
Tom
Courier
Areas of Concern
No evidencedelivering
of delivery
No evidence of state of
delivered package
No confirmation document
w
o
i
e
r
N na
e
c
S
w
o
i
e
r
N na
e
c
S
NSi Mobile
Scenario
Delivery Confirmation
Customer Not Present
Delivered at
Receptionist Desk
Tracking ID
Customer email
Secure Log-in To
Delivery Workflows
Driver Selects
Specific Workflow
Barcode Scan
Initiated by Mobile
(Barcode scan capability in-app)
Tom
Courier
Notable Solutions, Inc
w
o
i
e
r
N na
e
c
S
Tom
Courier
Notable Solutions, Inc
w
o
i
e
r
N na
e
c
S
11/7/20
13
tomridge@nsitruckinglmtd.co
m
10/18/2013 11:00
am
Leslie Hunt
Tom
Courier
Notable Solutions, Inc
Tracking ID #126-2356J-321
has been confirmed delivered
at the Front Door.
Leslie
Customer
l
a
n
o
i
o
t
i
i
r
d
a
a
n
r
T ce
S Paper handling Areas of
Concern
Disorganization
Human Error
Lack of Security
w
o
i
e
r
N na
e
c
S
Results
Improved customer service
while
reducing operation cost
Reduced Risk
Provide real time delivery of
information
Notable Solutions, Inc
u
s
e
R
s
t
l
Cost Reduction
Elimination of paperwork and paper handling
Process Improvement
Increasing delivery efficiency and notifications
Optimizing customer experience
Enhanced Security
Mitigate risks associated with delivering unattended packages
Example Industries
d
o
o
F
k
c
u
r
T
Example Industries
e
g
a
r
e
v
e
B
s
e
i
r
e
v
i
l
e
D
Example Industries
g
n
i
v
Mo es
c
i
v
r
e
S
Example Industries
e
g
a
k
Pac ries
e
v
i
l
e
D
Example Industries
l
a
c
i
Med lies
Supp
Example Industries
Legal Summons