Secrets To Successful Recruiting How To Identify Elevate And291

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Secrets to Successful

Recruiting
How to Identify, Elevate and Retain
Talented Continuity Professionals

Introduction - Successful
Recruiting

Whytakethetime?
Whattoconsider?
Bestrategic
EmpoweraskilledefficientBCteam
Inefficienthiringcosts

Your Input
Successstories
Obstaclestoovercome
Whatdoyouwanttowalkawaywith?

Todays Outline
Identifying,Recruiting&HiringTopTalent
DevelopaHiringStrategytoRecruitandSelect
theRightCandidate.

Elevate,Motivate&Retain
FocusonBuildingandRetainingaSkilled,
EfficientBCTeam.

The Hiring Strategy


Selection

Interviewing

Recruiting

StaffingNeeds

Credentials&
Competencies

JobDescription

Determine Staffing Needs

CompanyNeeds
TeamNeeds
BCProgramNeeds
FutureNeeds

Increase Personnel
Headcount
Assess,Plan,&BuildaBusinessCase
Scenario
StaffingMatrix
BenchmarkyourBCProgram

Credentials & Competencies


Definition:Astandardizedrequirementfor
anindividualtoproperlyperformaspecific
job.

Identify Needed
Competencies
CompanyCulture
TeamGapAssessment
Individual

Credentials in Demand

Certification
AdvancedEducation
ExpertiseinbothBusiness&Technology
GlobalBCExposure
CrisisManagement/ActualDisasterResponse
WideArrayofTangentSkills
StrongSoftSkills

Soft Skills

PolishedPresentationSkills
ProvenProgramManagement
TrainingExpertise
EngageAllLevels
DevelopBusinessCaseScenarios
UnderstandtheProgramCultureFit
TruePassion

Value of Professional
Certifications
MostRecognized
Benefits
DualCertifications

Job Descriptions
AttracttheRightCandidates!
WellWritten&Complete
UptoDate
CommunicateaClearMessage

Job Descriptions What to


Include
JobTitle&
Identifications
WorkingConditions&
ConditionsofService

SummaryStatement

WellWritten
JobDescription
ReportingLine&
Relationships

DetailedTasks&
Responsibilities
KeyPerformance
Indicators

Job Description Blunders

LimitedFlexibility
WronguseofWords
LockedintoRequirements
JobTitleClassification
LackinganOrganizationalStructure

BC Job Titles
Use:
Continuity, Assurance,
Enterprise & Readiness

Chief Officer

Avoid:
Recovery & Disaster

Global Manager
Vice President/ Director
Manager/ AVP/ Program Manager
Specialist/ Strategist/ Analyst
Entry-level

Developing Job Descriptions


Reviewsamplesinhandout

Creative Recruiting

ThinkOutsideoftheBox
ReachouttoCurrentEmployees
NetworkwithinYourProfession
Websites
UtilizeYourHR
Colleges&Universities
SpecializedPersonnelSearchFirms

Intelligent Interviewing
Flexibility

ComparingBenchmarks

Develop
Questions

Typeof
Interviews

InterviewingTeam

Documented&
Systematic

Types of Interviews
Screening
Telephone,Computer&Video

Selection(OneonOne,Group&Panel)
Situation,Stress&Audition

Behavioral
Structured,Informal&ReverseRole

Testing?

Selecting the Panel of


Interviewers
ManagementTeam
CoWorkers
HumanResources

Develop a Documented,
Systematic Process

Determinethenumberofinterviews,
structureandproposedtimeline.
Developascoringmethodbenchmarks.
Briefallmembersoftheinterviewingteam.

Interview Questions
AssessCultureFit
DetermineCredentials&CompetencyMatch
AssessBehavior,Thinking&DecisionMaking
Styles
AssessCurrentTopPerformersFormulate
Questions
OpenEnded,ProbingQuestions

Avoid:Improper,discriminatoryorbinding
contractstatements

Benchmarking Candidates
DevelopanEvaluationForm
CreateanInterviewingTeamUnderstanding
SeesampleEvaluationForm

Maintain Flexibility

CultureFitVersusSkillSetFit
PleasingEveryone?
KeepEnoughCandidatesinProcess
ConsiderBackupOptions

Benefits to Successful
Interviewing
TakingTimeUpFrontSavesTime
CreatesFocus
AccuratelyAssessandBenchmark
Candidates

Bad Interviews What to


Avoid
FailuretoPreScreenCandidates
EvaluatePersonalityNotSkills&
Experience
FailuretoPrepareCandidates
DoNothingbutTalkDuringInterviews

Todays Outline
Identifying,Recruiting&HiringTopTalent
DevelopaHiringStrategytoRecruitandSelect
theRightCandidate.

Elevate,Motivate&Retain
FocusonBuildingandRetainingaSkilled,
EfficientBCTeam.

Elevate & Motivate


Retention
CrucialtoDevelopingaSkilled,Efficient
BCteam
RepresentsyouasaManager
BetheCoach
KeepitFun

Steps to Elevate Your BC


Team
Followup
Meetings

SWOT

TrainingProgram

GapAnalysis

SWOT

Strengths
Weaknesses
Opportunities
Threats

AssessTeamandIndividualSkillsGap
Analysis

Training Program & Followup


Training

BC/DRCertifyingBodies
OnlineCourses
CollegeCourses
Seminars/Associations
ThirdPartyFirms

FollowUp

ScheduleMeetingstoAssessTeamandIndividual
progress.
DevelopaTrainingMatrixtoTrackProgress.

Points to Consider
Elevating Team

IdentifyandDevelopCrossFunctionalSkills
PromoteCertificationorDualCertification
SupportAdvancedEducation
SupportSpecificBC/DREducationalSeminars
SharpenSoftSkills
EncourageLeadership
Develop&FosteraTeamBrand
BeProactivewithCareerDevelopmentBethe
Coach!

Motivating Your BC Team


BeMotivatedYourself!
KeytoMotivatingIndividualsEachPersonis
UniquelyDifferent
CommunicateaClearMessageonCompany&
TeamGoals
EncourageTeamInvolvement&Ideas
Talent&SkillUtilization.
Reward,Recognize&Appreciate
KeepitFun!

Motivational Exercise
List3ThingsthatMotivateYou.
List35ThingsthatMotivateeachEmployee.
HavetheeachEmployeeCreatetheirownList.
OneonOneMeetingsdiscussingeachotherslist.
IncorporateintoPerformanceReviewsand
RewardPrograms.
InternalorExternalCustomerComments.

Why Employees Change


Jobs?
Noclearexpectations
Lackingthepropertools,time
andtraining
Lackofrecognitionor
appreciation
Notafunworkenvironment
Lackofcontributingormaking
adifference
Lackofworkandlifebalance
Ethicallydisagreewith
companyormanagement

Noconnectionwithteamor
management
Lackoffairtreatment
Nocareeropportunity
Lackingteamwork
Uncertaintytheirfuturewithin
company
Continuityprogramisnot
valued
Money/Benefits
Relocation

Secrets to Retention

EmployeesWanttoControlTheirWork.
PeopleWanttoFeelaSenseofBelonging.
ProvideaChallenge.
RecognizeandRewardStellarWork.
KeepitFun.

Strategic Recruiting &


Retention

NetworktoMaintainaCandidatePool.
ThinkOutsideoftheBoxwhenRecruiting.
FocusonDesiredCredentials&Competencies.
TaketheTimetoInvestinElevatingYourBC
Team.
UniquelyMotivateYourPersonnel.
BetheCoachothersWanttoWorkForEmployer
ofChoice.
KeepitFun!

Questions

CheyeneHaaseBCManagement,Inc
(949)2508172X204~chaase@bcmanagement.com

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