Professional Documents
Culture Documents
Chapter 9 Human Resource Management
Chapter 9 Human Resource Management
Chapter 9 Human Resource Management
Management
Human Resource
Management
The integration of all processes,
programs, and systems in an
organization that ensure staff are
acquired and used in an effective
way
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
Assessing Future
Human Resource
Needs
Developing a
Program to Meet
Needs
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
Recruitment
Process of locating,
identifying, and attracting
capable candidates
Can be for current or
future needs
Critical activity for some
corporations.
What sources do we use
for recruitment
School
Placement
Internal
Searches
Employee
Leasing
Recruitment
Sources
Employment
Agencies
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
Employee
Referrals
Temp
Services
Advertisements
Selection
Prediction exercise
Decision-making
exercise
Purpose is to hire the
person(s) best able to
meet the needs of the
organization
Tied Back to Strategy
Selection
Reliability
Validity
The Effectiveness of
Interviews
Non-directive
Behavioural Description
Most Latitude
Questions are open ended
This can get you into trouble
As about a situation you have experienced.
Structured
Panel
Situational
Interview Questions
Written Tests
Intelligence
General aptitude
Ability
Interest
Reference Checks
Your Hired
Now What?
Most Important Stage
Orientation
Process to introduce new employees to
organization
Familiarization
to Organization and its Values
Familiarize new employee to job and
Improved
work
unit Success On the Job
Help employee to understand values,
Turnover
beliefs,Minimizes
and acceptable
behaviours
Employee Training
What deficiencies, if any,
does job holder have in
terms of skills, knowledge,
abilities, and behaviours?
Is there a
need for
training?
What are
the strategic
goals of the
organization?
Training
Performance Management
Graphic
Rating Scales
Critical
Incidents
BARS
MBO
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.
Multiperson
360-Degree
Review
Train
Discipline
Coach
Out the Door
Compensation Management
Process of determining
cost-effective pay
structure
Designed to attract and
retain
Provide an incentive to
work hard
Structured to ensure
that pay levels are
perceived as fair
Geographical
location
Management
philosophy
Company
profitability
Level of
Compensation
and
Benefits
Labour- or
capital-intensive
Kind of job
performed
Kind of
business
Unionization
FOM 9.29
Employee Benefits
Labour Relations
Paintball Report:
1.Introduction-Objective
2.Planning-meeting/discussion etc
3.Organizing-designation
4.Leading5.Monitaring/controlling
6.Conclusion-results etc.
Robbins et al., Fundamentals of Management, 4th Canadian Edition
2005 Pearson Education Canada, Inc.