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EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT

EMPLOYEE ENGAGEMENT
By: Group-A

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT

GROUP -A

Sonia Agarawal
01
Namrata Chavan
07
Aarti Deopure
13 Shantanu

Beckes Lopez
30
Rameshwar Mahajan
31
Rajeshkumar Mishra
36

WHAT IS
EMPLOYEE
ENGAGEMENT
VIDEO

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT

What is Employee Engagement


This term was conceptualized by Kahn

A heightened emotional connection that an employee feels


for his or her organization, that influences him or her to exert
greater discretionary effort to his or her work".

Employee engagement is the level of


commitment and involvement an
employee has towards
their organization and its values.

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT

What is Employee Engagement


Its a step ahead than Employee Satisfaction:
?
Belief in the organization
Desire to work to make things better
Understanding of business context and the bigger picture
Respectful of and helpful to colleagues
Willingness to go the extra mile
Keeping up to date with developments in the field

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT
In engagement, people employ and express themselves
physically, cognitively, and emotionally during role
performances.
The organization must work to develop and nurture
engagement,
which requires a two-way relationship between employer
and employee.
Thus Employee engagement is a barometer that determines
the association of a person with the organization.
Components of engagement :
Rational Engagement: the involvement, understanding and
motivation an employee has in his/her job.

EMPLOYEE
ENGAGEMENT
EMPLOYEE

ENGAGEMENT

Model of Employee
: Speak positively about the organization
Engagement
: Desire to be a member of the

Say
Stay
organization
Strive : Go beyond what is minimally
required

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT
BELIEFS ABOUT EMPLOYEE

ENGAGEMENT

Engagement is the primary enabler of successful


execution of any business strategy
Engagement is not a short-term initiative
Engagement must be driven from the top.
Engagement is all about right fit.
No one impacts the state of engagement more than an
employees immediate leader.
Measuring engagement and demonstrating its business
impact is crucial, but its only a small part of winning the
battle.
Engagement means reaching the heart.

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT
Aspects of Employee Engagement
The employees unique psychological make up and
experience.
The employers and their ability to create the
conditions that promote employee engagement.
Interaction between employees at all levels.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
Factors

VIDEO 2

NEED FOR
MPLOYEE ENGAGEMEN

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
Need of employee engagement
HR practitioners believe that the engagement challenge has a lot to do with how employee feels about
the about work experience and how he or she is treated in the organization.

In a research survey of more than 50,000 employees at 59 member organizations in 27 countries and
10 industries, done by Corporate Leadership Council, has demonstrated the real bottom-line impact of
employee engagement.

Highly committed employees perform up to 20 percentile points better and are 87% less likely to leave
the organization than employees with low levels of commitment.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
Need of employee engagement
The 10:6:2 Rule:

The 10:9 Rule:


When engagement is below 25 per cent,
those companies suffer a negative total
shareholder return.

CATEGORIES

EMPLOYEE ENGAGEMENT

EMPLOYEE
Categories ofENGAGEMENT
Employee
Engagement
Engaged--"Engaged" employees are
builders.

Not Engaged--Not-engaged employees tend Actively Disengaged


to concentrate on tasks rather than the goals

Actively Disengaged--The "actively


disengaged" employees are the "cave
dwellers.

Engaged
Not Engaged

HOW TO ACHIEVE
MPLOYEE ENGAGEMEN

EMPLOYEE ENGAGEMENT

EMPLOYEE
How to achieveENGAGEMENT
employee

engagement

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT

Gallup Studies

Feedback system put forward by Gallup


Studies.
Basis of survey
Identification of 12 most effective questions

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT
12 Things Important to Employees
From Gallups Q12:
1. Knowing whats Expected
2. Having the Right Materials & Equipment
3. Opportunity to Do What I Do Best
4. Recognition & Praise
5. Caring for Me as a Person
6. Encourages Development

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT
My opinion Counts
8. Connection with Mission of Organization
9. Co Workers Committed to Quality Work
10.I have a Best Friend at Work
11.Someone Has talked with Me About my
Progress
12.Opportunities to Learn and Grow
7.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
Measurement of Employee
Engagement
Step I: Listen.
Step II: Measure current level of employee
engagement.
Step III: - Identify the problem areas.
Step IV: Taking action to improve employee
engagement by acting upon the problem areas.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
Increasing Employee
Engagement
Employees are said to be engaged when they show a
positive attitude toward the organization and express
a commitment to remain with the organization.
Culture
Continuous Reinforcement
of People-Focused Policies
Meaningful Metrics
Organizational Performance

EMPLOYEE ENGAGEMENT

EMPLOYEE
Increasing employee
ENGAGEMENT

engagement

Provide variety.
Conduct periodic meetings with employees.
Indulge in employee deployment.
Communicate openly and clearly.
Get to know employees' interests, goals, stressors.
Celebrate individual, team and organizational
successes.
Be consistent in your support for engagement
initiatives.

EMPLOYEE ENGAGEMENT

EMPLOYEE
Employee engagement
ENGAGEMENT

activities
Employee engagement activities / programs

1. Picnic and Movie at interval of 2 months.


2. A daily column, written by CEO, on the intranet with
company announcements / programs etc.
3. Update via an overhead paging system, which is used
to recognize employees for significant business
achievements.
4. Employee suggestion systems / quick responses.
5. CEO spending time in face to face communication with
staff.
6. CEO based FAQ questions on company business.
7. ONLINE ask the CEO mailbox.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
and Annual staff awards.

8. Monthly
9. Interaction with disaster management team and
emergency
management team.
10. Problem solving committee.
11. Quality assurance committee.
12. Conducting soft skills training program as well as
required training programs.
13. Online real-time tracking of progress. Employees can
view company progress towards targets / goals.
14. Provide long term strategic vision for business growth.
15. Indoor Games as well as Outdoor games, like Chess,
Cricket, Badminton etc..
16. Celebration of Employees Birthday.

N RECESSIONARY TIM

EMPLOYEE
ENGAGEMENT
3 Tips on Employee Engagement During a
Recession

Open and honest communication


Security and certainty
Hope

EMPLOYEE
ENGAGEMENT

Effects:
Through opening up a dialogue about the challenging
time your business may be facing, will enable you to
ensure that to your team:
understand the decisions you are making and the reasons
for them .
will be able to identify what these changes mean for them
and their roles
will be better equipped to explain any changes to clients
or business partners
and will undoubtedlybe able to share ideas and
suggestions they have for managing through tough times.

ADVANTAGES,
DISADVANTAGES
& CONCLUSION

EMPLOYEE
ENGAGEMENT

Advantages
While Hewitt Associates, has just released
new data showing the strongest link yet
between engaged employees and business
success.
Their analysis of 1,500 companies over a
four-year period showed that companies with
higher engagement levels had markedly
higher total shareholder return.

EMPLOYEE ENGAGEMENT

EMPLOYEE
EMPLOYEE
ENGAGEMEN
ENGAGEMENT

Disadvantages
Expensive.
Returns are not immediate.
Time consuming.
Chances of error.
Lots of analysis.
Too much responsibility.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT

Conclusion
Buzz word term for employee
communication.

Positive attitude towards the organization


and its values.
Gaining popularity.
Success of a business.

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT
Recognition of employees.
Continuous process of learning,
improvement, measurement and action.
We would hence conclude that raising and
maintaining employee engagement lies in the
hands of an organization and requires a
perfect blend of time, effort, commitment and
investment to craft a successful endeavor.
VIDEO 3

EMPLOYEE ENGAGEMENT

EMPLOYEE
ENGAGEMENT

References

www.siescoms.edu/images/pdf/reserch/.../employee_e
ngagement.pdf
en.wikipedia.org/wiki/Employee_engagement
www.management-issues.com/.../employeeengagement-what-exactly-is-it.
http://www.accordsyst.com/papers/engagement_survey
.pdf
http://retention.naukrihub.com/increase-employeeengagement.html
http://www.humancapitalinstitute.org/hci/events_confe
rence_engagement_2009_boston_main.guid

Thank You.

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