Saigontourist Presentation

April 2008
Saigontourist As A Whole_Saigontourist Holding Company
Saigontourist Travel Service (S.T.S)_ An affiliate of
Saigontourist Holding Company
Overseas Study & Working Abroad Placement Division of
S.T.S

SAIGONTOURIST
Holding
Company

FOUNDATION & DEVELOPMENT

Established: August 1st 1975

(33 years)

+ A Leading company In Vietnams tourism

industry
+ Doing business with more than 300 local
and foreign partners
+ Representative offices and Vietnamese
restaurants In Japan and the Usa
+ Properties and diverse business activities
are diffused internationally and nationwide.

SCOPE OF BUSINESS

70 hotels and RESORTS with over 5,500 rooms totally.

4 travel agencies
Import-export, food possessing & manufacturing
Trading, entertainment centers & theme parks
Real estates, offices & apartments for rent
Banking, airlines, insurance services
1 tourism and hotel vocational training school
Commercial centers & one duty free shop

NATIONWIDE NETWOK

Saigontourists
hotels and resorts
in Viet Nam

TRAVEL AGENCIES

Saigontourist Travel Service (100% own by Saigontourist)

Fiditourist (Equitized)
Cholontourist (Equitized)
Saigontourist Transportation Company (Equitized)

ACHIEVEMENTS

AVERAGE ANNUAL GROWTH

12% - 15%/ per annum

TOTAL REVENUE

PROFIT

TOTAL GUESTS

SAIGONTOURIST TRAVEL SERVICE

(S.T.S)
an affiliate of
Saigontourist Holding Company

1. Company Overview
2. Tourism Business Performance
3. Overseas Study & Working Abroad
Placement Division

Company Overview

COMPANY OVERVIEW

Branches:

S.T.S
Head Office
Ho Chi Minh City

S.T.S
Cholon Office

S.T.H

S.T.D

S.T.Q

Hanoi

Da Nang

Quang Ninh

S.T.C
Can Tho
(Coming soon)

COMPANY OVERVIEW

Services:
INBOUND, OUTBOUND
& DOMESTIC TOURS
MICE & PREMIUM
TRAVEL TOURS

INTL CRUISE LINE TRAVEL

& SHIPPING AGENT

TOURIST TRANSPORTATION
SERVICES

AIR, TRAIN, BOAT

TICKETING AGENT

OVERSEAS STUDY
& WORKING ABROAD
PLACEMENT

COMPANY OVERVIEW

Organizational
structure
HR & Administration

Director
Vice Directors (2)

Inbound tourism

Outbound tourism

Business Development

INTL Cruise
& Shipping Agent

Domestic tourism

Accountancy & Finance

MICE

Air Ticketing

FIT

Tourist Transportation

English Speaking
Market

Overseas Study
& Working Abroad
Placement

Tourist guide services

Marketing & PR

Procurement - Quality
Management

Japanese Speaking
Market
French Speaking
Market
German Speaking
Market

COMPANY OVERVIEW

Employees

400 experienced, dedicated employees.

COMPANY OVERVIEW

Partnership

North America
Europe
Asia

Africa

South America

Inbound
Outbound

Australia

COMPANY OVERVIEW

Turnover in 2007
US$ 46.5 million, 38% increase from 2006.
Inbound
Outbound
Domestic
Others

22%

34%

19%
25%

COMPANY OVERVIEW

Awards

The Leading Top-Ten International Tour Operator by VNAT in

2007, eight years in a row.
Amongst the Top 100 Vietnamese Typical Business Brands 2007
The Vietnamese Golden Star Award in 2007
The Guide Awards - The Best Tour Operator from 2001- 2005.
The Most Satisfying Tour Operator by Saigon Marketing
magazine in 2003, 2004, 2005

COMPANY OVERVIEW

Members
Members:

Official tour operator of Vietnam MICE Club

Tourism Business
Performance

Tourism Business Performance - Inbound Market

Activities:

Package tours for FIT, GIT.

Types of tour:
Sightseeing tours, leisure tours
M.I.C.E
Business travel services
Shore excursion
Eco tours, Cooking tours, Vacation tours, Soft Adventure tours
Mekong river & Indochina tours.

Hotel reservations, flight booking, car rental, other travel-related

service arrangements

Tourism Business Performance - Inbound Market

Inbound Tourist Volume in 2007:

91,081
3%
22%
45%

30%

INTL Cruise
FIT
GIT
MICE

Tourism Business Performance - Inbound Market

Inbound Tourists coming in 2007

By means of Transportation

Tourism Business Performance - Inbound Market

Business Performance - Inbound Market

Position in the market:

Leading position in the market in
terms of volume and value
200 overseas partners from 30
countries
Network between STS and SGT
hotels and other hotel partners in
Vietnam

Business Performance - Inbound Market

Major partners
Optimundus (Austria)

C.T.S (Hong Kong)

Intrepid (Australia)

Swire Travel (Hong Kong)

C.I.T.S (China)

Costa & Aida (Italia)

65 Ferie (Denmark)

IDI (Japan)

Kuoni Paris (France)

H.I.S (Japan)

Club Med (France)

Star Cruises (Malaysia)

Hapag Lloyd (Germany)

A&K (USA)

Phoenix (Germany)

TRAVCOA (USA)

Studiosus (Germany)

Tourism Business Performance - Outbound Market

Outbound Tourist Volume_2007

Tourism Business Performance - Outbound Market

The most frequently visited destinations_2007

For Outbound Tourists

8% 5%

24%

26%
37%

Thailand
Malaysia - Singapore
China
Hong Kong
Others

Tourism Business Performance - Outbound Market

Position in the market

One of the leading outbound companies in

Vietnam.
Very strong brand in business travels for
business companies and overseas government
trip.

Tourism Business Performance Domestic Market

Domestic Tourist Volume_2007

100000

98,279

98000
96000
94000
92000
89,000

90000
88000

87,000

86,291

86000
84000
82000
80000

2004

2005

2006

2007

Travellers

Tourism Business Performance - Domestic Market

Position in the market

One of the leading domestic travel companies in

Vietnam.
Very strong brand in business travels for
business companies and overseas government
trips.

Overseas Study
&
Working Abroad Placement

Overseas Study & Working Abroad Placement

Established

Working Abroad division

started in 1999
Overseas Study division
began in 2005

Number of Staff: 15

Working Abroad division : 10

Overseas Study division : 5

Overseas Study & Working Abroad Placement

Overseas Study Division_Organizational Chart:

Manager
Educational
Consultants
Study US

Study UK

Study AU

Study SG

Study CH

Study NL

Overseas Study & Working Abroad Placement

Working Abroad Division_Organizational Chart:

Manager
Working Abroad
Placement
Specialist

Marketing
& Sales

Recruitment
& Operation

Training
& Orientation

Overseas Manning
Management

Overseas Study & Working Abroad Placement

Key Partners
Overseas Study Placement
Institute of Intl. Education
(IIE_USA)
American Association of
Community Colleges
Linden Edu. Fair Organizer
British Council
Australian Education Intl.
(AEI)
Netherlands Education
Services Overseas (NESO)
Canadian Education Centre
(CEC)
Singapore Education (STB)

Working Abroad Placement

First Alliances
Saigontourist Hotel &
Tourism school
Yasaka Joint-venture
(Japan)
Ramada Plaza Hotel (Dubai)
K2-Recruit (Singapore)
Vancouver Trade Board
(Canada)
I.C.S;N.V (USA)

Overseas Study & Working Abroad Placement

Working Abroad Division:

License on sending Vietnamese employees abroad for
definite working contracts numbered 94/LTBXH-GPXKL
issued Sep. 15, 2004 by the VNs Ministry of Labour, War
invalids and Social welfare
Office locates at 607 Nguyen Trai, District 5, HCMC. Tel:
+848 261 0887, Fax: +848 261 0886.
Rep. Office in Japan: 2-19-10 Hayashidera, Ikuno-Ku,
Osaka, 5540023 Japan. Tel: 8106 6710 2071.
Vocational Training Centre: in association with
Saigontourist Hotel & Tourism School

Overseas Study & Working Abroad Placement

Overseas Study & Working Abroad Placement

Working Abroad Placement

1999-2000: Sending 114

hospitality employees to work
on board of deluxe cruise liner
Star Cruises

Overseas Study & Working Abroad Placement

Working Abroad
Placement

1999 till now:

sending annually some
250 trainees and cooks
to work in factories and
restaurants in Japan.

Overseas Study & Working Abroad Placement

Working Abroad Placement

2001 2005: sending nearly

400 workers working as
family care-givers and resthome nurses to Taiwan.

Overseas Study & Working Abroad Placement

Working Abroad
Placement

Currently, executing the

contracts of supplying
hospitality training &
internship to Vancouver,
Canada and hospitality
employees to work for
Ramada Plaza Hotel in
Doha, State of Qatar.

Overseas Study & Working Abroad Placement

Working Abroad Placement

Dealing with First Alliances and ICS,NV in Miami as our key

partners in international crew services.

Overseas Study & Working Abroad Placement

Overseas Study & Working Abroad Placement

Overseas Study & Working Abroad Placement

Overseas Study Division:

Overseas Study Office at 55 Le Thanh Ton,

District 1, HCMC. Tel: +848 823 7922,
Fax: +848 822 4987, email:
edu@saigontourist.net

Overseas Study & Working Abroad Placement

Overseas Study Services:

Professional and trusted educational agent in Vietnam to many
prestigious institutes, schools and universities worldwide

Overseas Study & Working Abroad Placement

Overseas Study Services:

Recognised partner to official government offices in education of

the US (IIE), the UK (British Council), Australia (AEI), Canada
(CEC), Netherlands (NESO), Singapore (STB/SE), etc.

Overseas Study & Working Abroad Placement

Overseas Study Services:

Providing parents and students

with educational consultant
services.

Overseas Study & Working Abroad Placement

Overseas Study Services:

Supporting students in
scholarship application.

Overseas Study & Working Abroad Placement

Overseas Study Services:

To arrange visa procedure, testing,

transportation and
accommodation services to
students studying abroad.

Overseas Study & Working Abroad Placement

Overseas Study Services:

To hold educational seminars, workshops and fairs in
collaboration with international schools and institutes.

Overseas Study & Working Abroad Placement

Overseas Study Services:

To hold executive education trips to interested businesses
and firms

Overseas Study & Working Abroad Placement

Overseas Study Services:

To launch summer camp overseas for local students

Overseas Study Services:

Major study destinations of Saigontourists students are the US,

Australia, Switzerland, Singapore, etc

Overseas Study & Working Abroad Placement

Overseas Student Placement

in school year 2007-2008
The USA
Singapore

Total number: 130 students

8%
15%

5%

Australia
Switzerland
The UK
Canada

2%
42%

28%

THANK YOU