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PQM Unit 1 Project Quality Management PPT Final
PQM Unit 1 Project Quality Management PPT Final
Program
: MBA
Semester
: IV
Subject Code
: PM0017
Subject Name
: Project Management
Unit number
:1
Unit Title
Lecture Number
:1
Lecture Title
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Define Quality.
Explain the Purpose of Quality Management .
Clarify the history of Quality and Project Management.
Elucidate the benefits of Project Quality Management.
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Lecture Outline
Introduction
Definition of Quality
Features of Quality
Summary
Activity
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Introduction
Quality management
Project management
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Definition of Quality
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Features of Quality
Functionality
Consistency
Completeness
Performance
Features
of
Quality
Reliability
Relevance
Suitability
Timeliness
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Quality
Definition
Quality
Assurance
Quality
Control
Quality
Improvement
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Customer satisfaction
Reduced cost
Increased competitiveness
Fulfillment of social and economic responsibilities
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Summary
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Activity
The Industrial Revolution led to mass production of products
by unskilled labourers, who were employed in an
assembly-line manufacturing system. Quantity was valued
more, workers never communicated with the customers;
this led to efficient quality concerns.
List out the challenges faced by organisations and what
were discovered as new methodologies to improve quality.
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