PROJECT REPORT

JOB SATISFACTION

INTRODUCTION
An

organization is made up of Resources,

namely, men, material and machinery. Of
these , the first one is Living one, i.e., human
and the other three are non-living.
According to L.F. Urwick business houses are
made or broken in the long-run not by markets
or capital, parents, or equipments, but by men
Given the highly competitive and complex
business enivornment, the rule of thumb has
become obsolete and redundant.
The need of the perspective is to have right
people in right jobs, gives genesis to the
concept of HRM in business organizations.

MEANING
In

common parlance , Human Resources mean

the people. Human Resource
Mangement(HRM) is a management function.
It helps the managers recruit ,select , train
and develops members for organization.
Human Resource as a whole consisting of
inter-related, inter-dependent and interacting
physiological, psychological, sociological and
ethical components.
a series of intrgrated decisions that form the
employment relationship and employees to
achieve their objective

MEANING(cont.)
Human

Resource Management is the

planning, organizing, directing and
controlling of the procurement,
development, compensation,
integration, maintained and
separation of human resources to the
end that individual, organizational ,
and Social objectives are
accomplished.
Thus , HRM is refers to a set of
programs, functions and activities
designed and carried in order to

JOB SATISFACTION
Job

satisfaction refers to ones attitude towards

job.
Job satisfaction is a technique used to motivate
the employees to work harder. It had often been
said that A Happy Employee is A Productive
Employee.
Job satisfaction is very important because most
of the people spend a major portion of their life
at their working place.
Job satisfaction has its impact on the general life
of the of the employees also, because a satisfied
employee is a contended and happy human
being

DEFINITION OF JOB SATISFACTION

According

to E.A. Locke , Job satisfaction is

a pleasurable or positive emotional state
resulting from the appraisal ones job or job
experience.
According to Field man and Amoid, Job
satisfaction will be defined as the amount of
overall positive affect that individuals have
towards their jobs.
According to Kelth Davis and Newstrom, Job
satisfaction is the set of favorable or
unfavorable feeling with which employee
view their work.

MEASUREMENT OF JOB
SATISFACTION
To

Measure the Job satisfaction the employee

attitude surveys, were under taken.The
survey generally is conducted as part of
organization development program
An overall job satisfaction can be under such
a scale, convenientl disassembled into
respectable scores indicating the employees
attitude about supervisor , changes of
promotion but co-workers , about pay , and
about work itself.

FACTORS
A.
B.
C.
D.

ORGANISATIONAL FACTORS
WORK ENVIRONMENTAL FACTORS
WORK IT SELF
PERSONAL FACTORS

A.ORGANISATIONAL FACTORS:
1.

Salaries and Wages: Wages and Salaries play a

significant role in influencing job satisfaction Firstly, Money
is an important instrument in fulfilling ones needs.
Secondly, employee often see money as a reflection of the
management concern for them.

2.

Promotion Chances: Firstly, Promotion indicates an

employees worth to the organization highly morale
boosting. Secondly, employee taken promotion as the
ultimate achievement in his career. Thirdly, promotion
involues Positive changes.

3.

Company Policies:

i.

An autocratic and highly authoritative structure causes

resentment among the employees.

ii.

Strict policies usually will create dissatisfaction among the

employees

iii.

Thus, a democratic organizational structure with fair and

liberal policies is associated with high job satisfaction.

B.WORK ENVIRONMENTAL
FACTORS
1.

Supervision: Supervision is another moderately

important source of job satisfaction . There seems to
be two dimensions One is employee-centeredness,
which is measured by the degree to which a
supervisor takes person interest and cares about
employee Other is participative climate created by
the supervisor has a substantial effect on workers
satisfaction.

2.

Work Group: Friendly, cooperative co-workers or

team members are a modest source of job
satisfaction.
Working Conditions: If working conditions are
good the personnel will find it easier to carryout
their job. In other words,the effect of working
conditions on job satisfaction is similar to that of the
work group.

3.

C. WORK IT SELF:
i.

ii.

iii.

Job Scope: It provides the amount of

responsibility , work pace and feedback. The
higher the level of these factors, higher the
job scope and higher the level of satisfaction
Variety: A moderate amount of variety is
very effiective . Excessive variety produces
confusion and stress and a too little variety
causes monotony which are dissatisfies.
Interesting work: A work which is very
interesting the challenging and provides
status will providing satisfaction to
employees.

D. PERSONAL FACTORS
Age and Seniority: with age ,
people become more mature
and realistic and less idealistic
so that they are willing to accept
any rewards about the
satisfaction.
2. Tenure: Employees with longer
tenure are excepted to be highly
satisfied.
1.

THERIOES OF JOB SATISFACTION

1.

Fulfillment Theory: The

proponents of this theory measures
of rewards a person recieves and the
desire of his level of aspiration in
particular area. This led to the
development of the discrepancytheory of job satisfaction.

2.

Discrepancy Theory: The

proponents of this theory argues
that satisfaction is function of
what a personal actually

THERIOES OF JOB SATISFACTION

3)

EQUITY THEORY: The proponents

of this theory are of the view
that person satisfication is
determined by his percevied
equlity , which in turn is
determined by his input-output
balance

Findings:

82% of respondents are fully satisfied on

training and development process .where as
18% are not
91% of the respondents are fully satisfied on
performance appraisal system where 9% are
not
15% of employees are highly satisfied where
as 71% and 13% are satisfied and neutral
regarding Employees job satisfaction

SUGGESTIONS

Job description should be designed perfectly

Most of the employees needed training in soft
skills & personality development .

CONCLUSION
From

above
Findings
from
employees
of
CCLPRODUCTS(INDIA)Limited.
I
conclude that Job Satisfaction and
theories of job satisfaction are very
essential for running successful
organization.