Professional Documents
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Employee Satisfaction
Employee Satisfaction
SATISFACTION
Valley Corporation (DVC), one of the first multipurpose integrated river valley
projects of independent India, came into being on the 7th July 1948 by an Act of the
Central Legislature. It is situated in West Bengal and Jharkhand having its headquarter at
Kolkata. Its main business is to generate power.
"Soil
Conservation Department was established in the year 1949 with its Headquarter
at Hazaribag to tackle the twin problems of Reservoir siltation and land deterioration.
C D at Hazaribag, has different specialist Divisions which looks around Afforestation &
Agriculture, Engineering, Soil Science, Hydrology etc. It also carries on the training and
development programmes for the employees at the organization.
EMPLOYEE SATISFACTION
DEFINITION: The term Employee satisfaction is used to describe how happy workers
are with their job and working environment in the organization they work.
RESEARCH METHODOLOGY
Work
Sample
size- Sample is of 100 employees. 33% (Approx.) of the work base i.e., 300
Sample
DATA COLLECTION
Under primary method following techniques have been adopted: Personal
interview method
Informal
Informal
Questionnaire
Observation
Under secondary method, information from the following sources have been gathered: Personnel
Manual
Books
Past
employ records
Internet
LIMITATION
Limited
It
was very difficult to get the responses of the employees as they didnt wanted to
reveal the facts and were not so curious to respond.
Non-availability
of exact data.
CANTEEN SERVICES
MEDICAL FACILITIES
EDUCATIONAL FACILITIES
ACCOMODATION FACILITIES
TRANSFER POLICY
TRAINING FACILITY
PROMOTION POLICY
RESEARCH FINDINGS
85%
workers are highly satisfied with working condition (hot, cold, light, fan)
69%
94%
of the employees are highly satisfied with transfer and promotion policy.
Almost
all the employees are highly satisfied with drinking water facility, canteen services,
cleanliness , sitting facility at work place.
There
was a high dissatisfaction among the employees with wages and salary (32%), training
facility(38%), and, only 47% employees are highly satisfied with educational facilities.
75%
employees are highly satisfied with accommodation facilities, and, 88% of the employees
are highly satisfied with medical facilities.
OVERALL SATISFACTION:
3%
4%
10%
Highly
dissatisfied =2%
Dissatisfied
Moderate
18%
Satisfied
66%
Highly
= 4%
= 10%
= 18%
Satisfied = 66%
DISSATISFIED
MODERATE
SATISFIED
HIGHLY SATISFIED
organization is almost perfect at its canteen, hygiene, and cleanliness facilities but most of
the dissatisfaction is for proper sanitation facility. Steps can be taken to improve the condition of
sanitation facility.
Only
38% of the employees are fully satisfied with the training and development programs of
DVC. Measures could be taken to analyse the training needs of the employees and accordingly
plans and programs could be made.
25
% of the employees are highly dissatisfied with the wages and salaries. Improvements in the
salary and wages may be carried off with proper discussion with the employees and management.
THANK YOU
Presented by:
Mrinal Gautam
Centre for Business Administr
5th semester