ORGANIZATION

AL

OUTLINE
Organizational Commitment
Affective
Continuance
Normative

Withdrawal Behaviors
Psychological
Physical

Organizational Commitment
Organizational commitment is defined as the

desire on the part of an employee to remain a

member of an organization.
Focus of commitment:
Organization
Top

management
Group/team
Supervisor

CLASS MODEL
Group/Org.
Characteristics
Leadership
Teams
Climate/Culture
Individual
Characteristics
Personality/
Values
Ability

Individual
Processes
Job
Satisfaction
Organizational
Justice
Motivation

Individual
Outcomes
Job
Performance
Organizational
Commitment

QUICK FACTS
The majority of employees (75%) are looking for a

new job
43 % of these were looking for more money
35 % were reacting to dissatisfaction at their
current employer
Need a larger talent pool

Only 25 of largest 500 companies are confident

that their current talent pool is sufficient

What Outcomes Are Associated With Commitment?

Commitment is related to the following outcomes
Performance (+)
OCB (+)
Turnover (-)
Withdrawal behaviors (-)

Discussion Question
Have you ever worked for an organization that you

felt extremely committed to? Why?

Three Types of Commitment

Affective

A desire to remain a member of an organization

due to an emotional attachment to, and
involvement with, the organization.
Staying because you want to.
Continuance

A desire to remain a member of an organization

because of an awareness of the costs associated
with leaving it.
Staying because you need to.
Normative

A desire to remain a member of an organization

due to a feeling of obligation.
Staying because you ought to.

QUICK EXERCISE
I have found a family here
Because I am indebted to the company for my

professional growth
Theres no better opportunities waiting for me in
comparison to what I have now
We had an agreement with my supervisor that I will
stay here for long.
Its hard to start all over again with a new company

DISCUSSION QUESTION
From a managers perspective, which type of

commitment do you think is most important? Why?

Withdrawal Behaviors
Withdrawal behaviors are defined as a set of

actions that employees perform to avoid the work

situation behaviors that may eventually culminate
in quitting the organization.

Psychological Withdrawal
Daydreaming
Looking busy
Cyberloafing
Socializing
Moonlighting

QUICK FACTS
A recent Gallup (US) poll revealed that 70% of

employees feel disengaged at work

A recent survey of more than 3,000 employees from
750 organizations revealed that 40 of their work
day is spent responding to personal e-mail or
surfing the Web

Physical Withdrawal
Long breaks
Missing meetings
Tardiness
Absenteeism
Quitting

CONCLUSION
Commitment is multi-dimensional
The changing employment contract has made

commitment an increasingly important thing

Commitment is associated with a variety of
negative outcomes (e.g., withdrawal behaviors)
There are a number of things managers can do to
increase commitment