Cross Functional Awareness

By
K. N. Naik
Independent Consultant &
Trainer
September 4, 20

K.N.Naik

Cross Functional
Awareness-Structure
Family
and
Organisationno
different as far as group working
and
inter-relationships
are
concerned.
numerous players
different roles
depend on each other for their own
individual function
interact with each other

September 4, 20

K.N.Naik

Cross Functional
Awareness-Problems
Communication
and
inter-personal/
Inter-Departmental
problems
which
symptomatically
get
reflected
in
behavioural aberrations.
Lack of Cross Functional Awareness
Lack of appreciation of the other
players value of contribution

Results
in
lack
of
Goal
Congruence
and
hence
suboptimal achievements for the
group as a whole.
September 4, 20

K.N.Naik

Cross Functional
Awareness-Goal
Congruence

It is essential that the jigsaw puzzle of

role interplay is solved successfully to
ensure that all act in unison to achieve
the
same
September
4, 20set of goals.
K.N.Naik

Cross Functional
Awareness-Need of The
hour

A
harmoniously
interactive
organisation
appreciate the fact that no single
role is menial or derogatory.
Even if a small element does not
work
properly,
the
whole
machinery comes to a grinding
halt.

An Orchestra
A car
Honeycomb
September 4, 20
An Ant Colony

K.N.Naik

Cross Functional
Awareness- Appreciating
Role of Other Players
The Story of The Farmer & His
Wife

Role Reversal taught him to appreciate

his Wifes Point of View. So let us not
learn the hard way like the farmer!
September 4, 20

K.N.Naik

Cross Functional
Awareness- Principles
Respect roles or jobs of others
Understand the complimentary or supportive
nature of each job
Acquire a thorough understanding of the
inter-functional interface for clarity of
communication
Ensure no watertight compartmentalisation
of the functions.
See things from the point of view of the
other fellow.
Educating the colleagues about our way of
looking at things.
Before pressing any demand on the other
function
you need toK.N.Naik
understand their
September
4, 20
7

Cross Functional
Awareness- Conflicting
Objectives
Prod.-longest run length
Maint.-preventive maintenance
Prodn.- Achievement of Prodn.
Targets
Maint.-Avoidance of breakdown
shutdown
September 4, 20

K.N.Naik

Cross Functional
Awareness- Conflicting
Objectives
Maint.-Ensuring
healthy
machine
condition
Finance- Control on expenditure

Mktg.-Advt.-need for aggressive marketing

Finance-Need
for
cutting
frivolous
expenditure
Mktg.- Extending credit as a selling point
Finance-Credit costs dearly to the
company
September 4, 20

K.N.Naik

September 4, 20

K.N.Naik

10

Cross Functional
Awareness- Coveted
Objective

A business has many moving parts and

can only become a high-performing
machine when all of these parts are
operating in harmony.

September 4, 20

K.N.Naik

11

Cross Functional
Awareness

Let us
Family.

be

Smiling

and

Contended

Thanks
September 4, 20

K.N.Naik

12

September 4, 20

K.N.Naik

13