Professional Documents
Culture Documents
Work Groups
Work Groups
Work Groups
It is two or more individuals who interact
and influence each other in the pursuit of
a common goal.
Group Dynamics
The "field of inquiry dedicated to
advancing knowledge about the nature of
groups"
FEEDBACK
TWO TYPES OF GROUPS
FORMAL GROUPS (TASK ORIENTED)
INFORMAL GROUPS (SOCIAL ORIENTED)
Types of Work Groups
Work Group
Formal Informal
Work Group Work Group
Interest Friendship
Command Task
Group Group
Group Group
Formal Work Groups
Established by management to carry out
specific tasks
May exist for a short or long period of time
Functions of formal
groups:
Perform tasks requiring the collective skills of
more than one person
Good for idea generation
Good for exchange of ideas
Types of Formal Work
Groups
Command Group - a formal work group
consisting of subordinates who report to the
same supervisor.
Activities
Interactions
Sentiments
Balance Theory
Given by Theodore Newcomb
Individual X Individual Y
Z
Authority, Work , Religion
Exchange Theory
Reward Cost Outcomes
Five-Stage
Model of Group
Development
Forming
Storming
Norming
Performing
Adjourning
Tuckman's Five-Stage Model of Group
Development
Group Development
(High)
Performance
Phase 2
Completion
First
Meeting
Transition
Phase 1
(Low)
A (A+B)/2 B
Time
PHASE 1
Status congruence
Occurs when a person’s position within the group is
equivalent in status to positions held outside the
group.
When status incongruence is present, problems will
likely occur.
Roles
A role is a set of expected behaviour
patterns attributed to someone occupying
a given position in a social unit.
Roles
Expected Role
Perceived Role
Enacted Role
Role Relationships