Internship presentation

on
Website Designing & Development
CRM

Presented by: Divya

Lunawat
12CS001572

MPCPL |
Introduction
provide all the cutting edge hardware, software,
networking and infrastructure solutions .
tailor-made solutions for right from a large multilocation company exploring its I.T. related solutions
to a new born industry

MPCPL | Services

I.T. Infrastructure Consultancy

Networking Solution LAN-WAN.
Intranet Extranet
Custom software development
Technology Consulting
Web Development
Annual Maintenance Contracts (AMCs)

Organization structure of
MPCPL

CEO

COO

Creative
Department

Marketing
Department

Administrativ
e
Department

Project
management
Department

My Intern
Department

Software
Development
Department

Activity assigned to me
During my internship I was assigned to the
Software Development department and I was
assigned to develop a Website of CRM

They already had a CRM software on their

Intranet which needed to be rebuilt to use their
services on internet

What is CRM?
manages companys interaction with current and
futurecustomers.
involves technology to organize, automate, and
synchronizesales,marketing,customer service,
andtechnical support.
Helps to learn more about customers' needs and
behaviors

Why CRM?
customer-oriented feature

one-to-one solutions to customers' requirements,

direct online communications with customer

customer service centres

Needs of CRM ?
customize their offerings to suit the individual
tastes of their customers.

provide timely, accurate processing of customer

orders and requests and the ongoing
management of customer accounts.

Objectives of
Internship
To get exposed to functions, structures and
operational activities of an organization.
To learn how various Software, tools and
techniques that are learned in college , are
applied in an organization
To contribute my effort to the organization

Assignment Undertaken
Assignment 1: Database
-Purpose: To understand their Software and develop
the database accordingly.
-My Role:
-To Study their Software, identify the important
parameters and build the database accordingly
-Technology Used: Sql Server 2008

Assignment Undertaken
Assignment 2: Creative Design
-Purpose: To understand the concept of designing .
-My Role: I was involved in web design
-Lesson learned:
-Different aspect of designing like choosing a color
and how corporate color are used in designing.
-Technology Used: HTML,CSS,AJAX

Assignment Undertaken
Assignment 3: Development of Modules
-Purpose: To develop the Modules
-Customer Data
-Complain Register
-Maintenance Contract

-My Role: Understanding the working, and

developing these

modules accordingly

-Technology Used: Asp.net

Assignment Undertaken
Assignment 4: Database Connectivity
-Purpose: Connect the database and the Code
-My Role: Using code ensuring connectivity, and
data enters in the correct format
-Technology Used: LINQ

DATABASE
DIAGRAM

DEMO

Conclusion
-The internship period of 45 days at MPCPL gave me an
immense opportunity to learn various skills and grasp
the practical working scenario in the organization.
-This internship not only provided me an opportunity to
learn from the practical field of Software Development
but also helped me to develop my ability to adapt to
the requirements of todays Software World.

Conclusion
-I gained a very valuable experience during my
internship. I really appreciate the way MPCPL
treated

me

as

valued

member

and

appreciation it showed towards my actions.

the

References
Imar Spaanjaars, Beginning ASP.NET 3.5 with
Visual C# and .NET, Wiley Publications.
Henry F. Korth, Database Management System.
www.w3schools.com
Student guide, Designing and creating a website.
www.asp.net
https://msdn.microsoft.com/en-us/aa336522. aspx
www.codeproject.com
asp.net-tutorials.com

Thank You