Submitted by:

Shilpa Jaiswal
3rd Sem
MBA Core
Telecom giant Bharti Airtel is the flagship company of Bharti
Enterprises.
 Airtel brand is headed by Sunil Bharti Mittal.
Bharti Airtel, formerly known as Bharti Tele-Ventures Limited
(BTVL).
 India's largest and world's third largest cellular service
provider.
 More than 88 million subscribers as of 31 December 2008.
 Airtel provides mobile & fixed wireless services using GSM
technology across 23 telecom circles.
 Largest Telecom Company listed on Indian Stock Exchanges.
Vision 2010
By 2010 Airtel will be the most admired brand in
India:
Loved by more customers
Targeted by top talent
Benchmarked by more businesses
Mission
“ We at Airtel always think in fresh and innovative
ways about the needs of our customers and how we
want them to feel. We deliver what we promise and
go out of our way to delight the customer with a little
bit more”
 TRAINING
 “Training is a process of learning a sequence of programmed behavior.
It is application of knowledge. It gives people an awareness of the
rules and procedures to guide their behavior. It attempts to improve
their performance on the current job or prepare them for an intended
job.”

DEVELOPMENT
 “Development is a related process. It covers not only those activities
which improve job performance but also those bring about growth of
the personality; help individuals in the progress towards maturity and
actualization of their potential capacities so that they become not only
good employees but better person. It organizational terms, it is
intended to equip persons to earn promotions and hold greater
responsibility
TRAINING OBJECTIVES OF AIRTEL
 To improve organizational performance through dissemination of the
latest knowledge and skills among all categories of employees.

 To create the mechanism which will bring the attitudinal and

behavioral changes in AIRTEL Associates.

 To convert AIRTEL into a Learning Organization enhancing the

speed of learning as a basic process of learning.

 To act as a common forum to interact on productivity/ teaming/

leadership issues.

 To strive towards employee retention by providing suitable

developmental interventions.
TRAINING METHODS AT AIRTEL
ON THE JOB METHOD
 Job Rotation
 Coaching
 Job Instructions

OFF THE JOB METHODS:

 Vestibule Training
 Conference
 Lecture Method
 Role Playing
SUGGESTIONS AND CONCLUSIONS
 The company should try to develop an atmosphere so
that each and every employee can reveal without
hesitation what are their training needs and asks
questions in training sessions and trainee’s suggestions
should be invited.

 Training programs should be well organized and

trainees must be motivated to take part in training for
their self development.

 Training programs should be both knowledge oriented

as well as practically implemented by the trainees.
 
 Training should be evaluated regularly.
THANK YOU!