Professional Documents
Culture Documents
Lai Garden
Lai Garden
WINTER
Case Formulation,
PolicyTemplate
Formulation
and
Presentation
LAI
GARDEN
02
03
ALTERNATIVE COURSE OF
ACTION
04
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
The
foods
will
prepared faster.
DISADVANTAGES
be
It
may
result
to
inconsistencies in the
quality of their products
due
to
pressure
to
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
DISADVANTAGES
Inconsistencies in the
service.
customer dissatisfaction
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
DISADVANTAGES
Unexpected
in number of customers
circumstances that
because of the
satisfaction it gives
production like
ALTERNATIVE COURSE OF
ACTION
2. Hire more employees in order to
sufficiently cater customers need
Another way to quicken the service of
the company is to consider hiring more
employees so that the needs of the
customers will be properly and hastily be
taken care of.
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
More workforce
increases productivity
DISADVANTAGES
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
DISADVANTAGES
will be accommodated
due to increase in
workforce
by the management
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
DISADVANTAGES
Inefficiency which
the companys
positive feedback to
investors.
ALTERNATIVE COURSE OF
ACTION
3. Pre-order before reaching the counter
One way to quicken the pace of serving
the orders of the customers is to assign an
employee to get the orders before reaching
the counter. This could make the customer
feel like he is given attention by the
management. This will improve customeremployee relationship.
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
DISADVANTAGES
There might be
inconsistency with the
food that has been
prepared and what is
actually paid by
customers in some
circumstances .
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
Customers patience
will boost since their
order will be
accommodated earlier.
DISADVANTAGES
ALTERNATIVE COURSE OF
ACTION
ADVANTAGES
DISADVANTAGES
Redundancy of task or
the cashier)
served earlier.
DECISION MAKING
05
PLAN OF IMPLEMENTATION
06
CONTINGENCY PLAN
07
CONTINGENCY PLAN
Our proposed plan B is to assign an
employee
to
get
the
pre-orders
before
CONTINGENCY PLAN