Professional Documents
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HTH 565 Hotel Design Layout & Landscaping: Bachelor of Hotel Management (Hons.)
HTH 565 Hotel Design Layout & Landscaping: Bachelor of Hotel Management (Hons.)
HTH 565 Hotel Design Layout & Landscaping: Bachelor of Hotel Management (Hons.)
& LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.2 LOBBY / RECEPTION HALL
8.3 FRONT DESK & FRONT OFFICE
8.4 CIRCULATION & TRANSPORTATION
8.5 INTERNAL TRANSPORTATION
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.2 LOBBY / RECEPTION HALL
8.3 FRONT DESK & FRONT OFFICE
8.4 CLOAKROOMS & TOILET
8.5 CIRCULATION & TRANSPORTATION
8.6 INTERNAL TRANSPORTATION
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.1 Signage
Signage and graphic design must be consistent throughout the hotel and
coordinated with interior design
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.1 Signage
Restriction
- size, design and illumination are subject to planning control
- Siting outside curtilage maybe prohibited
- Highway authority may install standard road sign
- Licensing and grading symbols need to be displayed at the entrance
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.1 Signage
Identification
- Graphic symbol maybe integrated with building façade
- Hotel name and insignia usually located at side of door or porte-cochere
& road entrance
- Corporate styling is also represented in canopies, flags, exterior
furniture and uniform
Directions
- Clear direction to guest entrance, disabled access, function areas,
recreation club and services area
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.1 Signage
Illumination
External lighting improves visibility and merchandising, security and
safety. System include;
- Floodlighting & featured lighting
- Colonade lighting of access road, path & parking
- Direct or self illumination sign
- Soft lighting of entrances, windows, interiors
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.2 Landscaping
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.2 Landscaping
LECTURE 8 – WEEK 9
8.1 ENTRANCE
The appearance presented by the main entrance and its approach is critical
since this tend to typify the hotel.
The entrance must be clearly defined and provide good view of interior.
LECTURE 8 – WEEK 9
8.1 ENTRANCE
LECTURE 8 – WEEK 9
8.1 ENTRANCE
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.4 Doors
Doors must also meet safety and fire escape requirement which, in case of
revolving doors, include governors, sensitive edges and collapse or
folding of leaves under pressure
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.1 ENTRANCE
8.1.4 Doors
Swing doors, as rule, are not allowed to open beyond building line and
must be recessed in the front wall
Peformence requirements for doors and frame include rain and wind
exclusion, durability and retention of appearance, resistant to impact
and scraping, ease of movement and closure, security againts forced
entry or breakage and safety in use.
Toughened glass door are often used to reveal the interior but must be
fitted with large distinctive handles or visible markings.
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.1 ENTRANCE
Location – step setback at least 1.0m and prefrably 2.0m from doorway
Lobby – preferably on one level – unless deliberately to create separate
areas. Stairs should have minimum three risers
Visibility – contrasting edges of nosings, preferably illuminated with
recessed lights
Damage – edges of treads non-slip. Steps, corners and wall resistant to
damage & marking
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.2.1 Size
Usually lobby act as a hub for hotel activities, giving access to all or most of
the public facilities as well as to the guestrooms.
The overall area depend on sizes and grade of hotel, extent of activities
using the lobby and the pattern of arrivals. Refer to table 6.1 & 6.2
LECTURE 8 – WEEK 9
8.2.2 Design
As the main point of entry and initial contact the visual impression created
by the design has a critical role in defining the style and character of the
hotel;
- Chain budget & mid tariff hotels tend to adopt standardized layout &
design features which familiar and reassuring.
- Large urban hotels, which need to attract public interest,, usually
emphasize the expansive, even spectacular, extension of space in atrium
designs. Include other supporting facilities, the lobby, restaurants, bars,
lounges and kiosks
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.2.2 Design
LECTURE 8 – WEEK 9
8.2.3 Planning
Circulation
Planned circulation to front desk and guest elevators. Secodary routes to
public rooms, shops, conference areas, e.t.c. circulation routes must
clear of obstruction and congestion. Minimum 2.125m (7’0”) wide
Direction
Signs are required for directions and information including local
regulations regarding safety, mean of escape and registration. Graphic
design must be coordinated with overall interiors and consistent
throughout.
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.2.3 Planning
Assistance
In addition to front desk separate stations or desks may be provided for;
- Bell captain/porter
- Concierge
- Conferences
- Front office manager
Front desks
Main focus of activities and subject to intensive use. Setback at 1.25m from
the circulation incresing to 6m or more for large convention hotels.
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.2.3 Planning
Lounge
Seating are separated from main circulations. Usually about 10% of lobby
space but may extend to form a lobby bar for entertainment. High
quality furniture arranged in informal space with access to refreshment.
LECTURE 8 – WEEK 9
8.2.3 Planning
Promotions
Display cases and vitrines for commercial product. Design must be
coordinated with shop fitting works and hotel graphics
Retail Space
The extent of retail space depend on the size and grade of hotel, location
and commercial viability of shops. Several shops are usually provided in
high-grade resort and city hotels, particularly in developed country.
LECTURE 8 – WEEK 9
8.2.3 Planning
Retail Space
Alternative arrangement for retail space include;
- mixed-use shopping malls
- Shops in extended arcade
- Individual shops, stand or kiosk in lobby or atrium areas.
Retail concessions generally fall into four groups. Refer table 6.3
LECTURE 8 – WEEK 9
LECTURE 8 – WEEK 9
8.2.5 Materials
LECTURE 8 – WEEK 9
8.2.5 Materials
LECTURE 8 – WEEK 9
LECTURE 8 – WEEK 9
The desk is usually planned around 1.5 – 1.8m equipped workstations, this
length allowing for two accompanying guest, a degree of separation and
privacy in transaction and space for equipment
LECTURE 8 – WEEK 9
8.3.3 Planning
The lobby height may be reduced over the front counter for more
concentrated local lighting intensities and acoustics treatment.
Easy access must be provided to the supporting front office areas through
short passages or lobbies providing visual and noise screening. See
section 6.3.7
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
8.3.3 Planning
Working space behind the counter is a minimum 1.2 – 1.5m. The back wall
may be use for cupboards and racks or decorative features
LECTURE 8 – WEEK 9
The work counters need to provide space for equipment such as video
display unit and panel boards.
These are recessed and angled to allow clesr visibility from a seated or
standing position
LECTURE 8 – WEEK 9
Material
LECTURE 8 – WEEK 9
8.3.5 Equipment.
LECTURE 8 – WEEK 9
Offices for hotel management and related needs an be group into three
areas;
- Reservation and Accounting Offices
- Executive Offices
- Specialist Offices
LECTURE 8 – WEEK 9
LECTURE 8 – WEEK 9
As rule, hotels are responsible only for loss of a limited value of guest
belongings from rooms
Deposit facilities for valueables may take two forms;
- Safe deposit area adjacent to front desk
- Individual safes provided in guestrooms.
Safes must be installed for cash received, cash and currencies changing
transaction and payments (wages, petty cash)
LECTURE 8 – WEEK 9
The telephone operator’s room is often grouped with the front desk to
facilitate duel use at night when minimal staff on duty
Private Automatic Branch Exchange (PABX) are usually installed and the
automatic switchgear and terminal equipment is housed separately.
Refer table 6.9
LECTURE 8 – WEEK 9
LECTURE 8 – WEEK 9
8.4.1 Planning
LECTURE 8 – WEEK 9
8.4.1 Planning
Location
Public toilets should be sited discreetly adjacent to the corridors leading to
restaurants and bars but not directly accessible from street (security)
For separate banquet and conference users, toilets and cloakrooms are
near entrance foyer with generous circulation space and screening
LECTURE 8 – WEEK 9
8.4.1 Planning
Space
Number of fitments and space requirements are dictated by the numbers of
people accommodated
Cloakrooms
Cloakrooms facilities are essential for banquets, function and conference
groups and some provision maybe required for restaurant users.
For security, attendant operated services are preferred.
LECTURE 8 – WEEK 9
Toilet areas must include visual screening from public areas and a
separately ventilated intervening space maybe required for entry
from a room
An ante-room or powder room should be provided where practiciable.
High quality durable fitments and finishes are important to maintain
standards. Refer table 6.11
LECTURE 8 – WEEK 9
LECTURE 8 – WEEK 9
Public Areas
In public areas, corridors represent a loss of space and adaptability. As far
a possible, circulation should be through areas which have other uses
(lounges, shopping malls, conference foyers) or which serve as focal
point for multiple activities such as lobbies.
Other Areas
The space taken up by corridors, stairs and elevators usually represent
between 25% to 35% of the total built-up area of guestrooms and 15-
20% of other areas.
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
Travel Distances
The number and position of exit doors from rooms and the length of
corridors between enclosed staircases are determined by the permitted
travel distances.
LECTURE 8 – WEEK 9
Egress
Circulation through lobbies and foyers is usually acceptable for up to 50%
of fire requirements if;
- Protected (2hrs. Fire resistance) from areas below.
- Constructed with linings which are non-propagating for fire or have a
low rate of surface flame spread
- Fitted with automatic sprinklers
Construction
Refer to table 6.12.
HAMIDON ABDULLAH & ROSTAM YAMAN
HTH 565 HOTEL DESIGN LAYOUT & LANDSCAPING
BACHELOR OF HOTEL MANAGEMENT (HONS.)
FACULTY OF HOTEL & TOURISM MANAGEMENT. UiTM SHAH ALAM
LECTURE 8 – WEEK 9
LECTURE 8 – WEEK 9
8.5.5 Other Requirements, Corridor for Goods & Services and Staircases
LECTURE 8 – WEEK 9
Planning
The main guest elevators should be in sight of the front desk and
preferably group together for economy and mainteneance.
Stairs should be adjacent to allow alternative and emergency use
Elevators Lobby
Lobbies must at least 1/3 wider than the adjacent corridor. Ashtrays,
mirror and seats may be provided but must not obstruct circulations
LECTURE 8 – WEEK 9
Grouping
A bank of four elevators is usually the maximum. For larger numbers,
elevators should be arranged in facing parallel rows of four, with lobby
widths of about 3.5m between bank of guestroom elevators and 4.2m
between those to public rooms
Grouping is also used to distinguish elevators serving zones or groups of
floors, and express elevators to penthouse or rooftop restaurants, etc.
LECTURE 8 – WEEK 9
Separation
Separate elevators are usually provided for;
- Basement carpark
- Firemen’s Access
- Leisure Use
LECTURE 8 – WEEK 9
Machine Room
Traction driven equipment is normally located over the lift shaft in a
rooftop or pent house enclosure with clearence above top landing,
allowing for overrun
The machine room houses motors, pulleys, controls and hoisting beam with
space to enable cars to be removed for servicing
LECTURE 8 – WEEK 9
Hydraulics
Traction Drive
LECTURE 8 – WEEK 9
8.6.4 Escalators
The floor taken up by escalator is extensive, but this may be justified by the
high capacity and convenience
Refer table 6.15
LECTURE 8 – WEEK 9