PUBLIC SPEAKING

Kementerian Pendidikan Nasional

Bandung, 30 Juli 2011

LEBIH DEKAT
DENGAN
TAMU KITA

GEBI YANI
BAWOLE
Learning Specialist

Keluarganya

Jl. Barito III A No. F-701

Komp. Masnaga Jakamulya,
Bekasi Selatan
Ph. 021-82414443

Faculty of Communication,
Padjadjaran University, Bandung (Journalism)

SMA Negeri 2, Malang

SMP Negeri 1, Turen Malang

SD Negeri Sejahtera - Bandung

Training Licenses

1994:
Effective Speaking &
Human Relations
Dale Carnegie Training

1997:
Fundamental Leadership
Conference
Dale Carnegie Training

Solve a problem by
ISTJ

ISFJ

ISTP

ISFP

INFJ
INFP

INTJ
INTP

Extraverted Feeling with Sensing

ESTP

ESFP

ENFP

ENTP

ESTJ

ESFJ

ENFJ

ENTJ

Konsentrasi pada data yang dikumpulkan melalui panca indra

Simpatik dan memutuskan sesuatu berdasarkan nilai pribadi

T
Applying
logic

Considering
People

ESFJ

S
Looking at fact

Looking at
larger picture

2001 :

Myers Briggs Type Indicators (MBTI)

Certification

2002:
Six Second
Emotional Quotient
Certification

7
Interdependence
Seek First to
Understand,
Then to be
Understood

2004
7 Habits
For Higher
of Effective People

Public
PUBLIC
Victory
VICTORY

Synergize

Think Win-Win

4
Independence
3

Put First
Things First
PRIVATE
1 VICTORY Begin2with
Be Proactive
the End in Mind

Dependence

Sharpen the
Saw

Kelakuannya:

Tidak pernah puas

dengan satu peran

Selamat
Datang
DALAM PROGRAM

PUBLIC
SPEAKING

Consider the Challenge

3% Stimulating
13%
Other
40%
Sleepy
44%
Boring
WSJ: Motivational Systems survey of
200 large company V.P.s

PEOPLE: Types of
Trainees
Positive
Negative
ATTITUDE

Learners

Tourists

Hostages

Terrorists

Narrow
Broad
KNOWLEDGE

Impact of Message

n
n
e
e
h
h
W
W rruueenn Verbal
g
g
n
n
o
o
c
%
c
n
7
IIn
tt

55

Visual

38

Dr. Albert Mehrabian, UCLA Professor

10 year study of non-verbal communication

Vocal

Learning
83% more
through Eyes

Retention
Reading
10%

Retention
Hearing
20%

Retention
Seeing
and
Listening
53%

The Message?

The Message?

You are the

message.
Roger Ailes

Be
A Professional
Presenter

Preparation

Who is my audience?

Purpose of my presentation?

How will I open?

Major points to make?

Supporting ideas and evidence?

EvidenceDefeats
Doubt

Demonstrations
Examples
Facts
Exhibits
Analogies
Testimonials
Statistics

Evidence

Doubt

EvidenceDefeats
Doubt

Demonstrations
Examples
Facts
Exhibits
Analogies
Testimonials
Statistics

Evidence Doubt

Preparation

Who is my audience?

Purpose of my presentation?

How will I open?

Major points to make?

Supporting ideas and evidence?

How will I close?

Openings

4
2003 PT Dasindo Media

Startling statement
Question
Mystery statement
Compliment
Dramatic incident

Keys to Professional
Presentations
Fundamentals

Fundamentals

Kenalilah materi Anda sedemikian baik

sampai merasa Andalah penciptanya

Miliki perasaan positif mengenai tema

yang akan Anda presentasikan

Proyeksikan nilai dan arti dari pesan

Anda kepada pendengar Anda

Keys to Professional
Presentations
Fundamentals

Guidelines

Guidelines
1.
2.
3.
4.

Buatlah catatan singkat

Jangan tulis presentasi Anda
kata demi kata
Jangan hafalkan presentasi Anda
kata demi kata
Gunakan bukti

Guidelines
1.
2.
3.
4.
5.
6.

Buatlah catatan singkat

Jangan tulis presentasi Anda
kata demi kata
Jangan hafalkan presentasi Anda
kata demi kata
Gunakan bukti
Kumpulkan lebih banyak informasi daripada yang
dapat Anda gunakan
Latihlah presentasi Anda dengan cara
membicarakannya dengan seorang rekan Anda

Guidelines
7.
8.

9.

(contd)

Gunakan alat bantu visual

Kendalikan rasa gugup dengan cara:
Menarik napas dalam-dalam beberapa kali
Memberi semangat pada diri sendiri
Melakukan aktivitas fisik
Jangan tiru orang lain;
jadilah diri Anda sendiri

Keys to Professional
Presentations
Fundamentals

Guidelines

Rapport

Rapport
1.
2.
3.
4.
5.
6.

Anggaplah Anda
mendapat kehormatan
Berikan penghargaan yang tulus
Sebutkan nama pendengar Anda
Rendahkan jangan tinggikan diri Anda
Katakanlah kita atau Anda jangan
kalian/kamu
Hindari berbicara dengan wajah cemberut dan
suara mengomel

Rapport
7.
8.
9.
10.
11.
12.

(contd)

Berbicaralah sesuai minat pendengar

Nikmati saat-saat Anda berbicara
Jangan minta maaf
Himbau motif yang mulia
Terimalah kritikan
dengan lapang dada
Jadilah seorang baik yang terampil dalam
berbicara

Pressure Situations

Pressure Situations

Project professional posture

Prepare positive messages

Make your hands comfortable

Keep eyes on questioner

Use short, uncomplicated answers

Respond thoughtfully and promptly

Q&A

Question & Answer Period

Clarifies message

Reinforces key points

Exposes resistance

Encourages audience interaction

Provides opportunity to add evidence

Q&A Guidelines

We have (time) for questions ...

Who has the first question?

Listen

Repeat or paraphrase

Respond

Q&A Guidelines

Who has the next question?

If no questionsstate/answer own

Who has the final question?

Reiterate closing point

Q&A Guidelines

Listen to the person

Rephrase: Your question is or
Question from is
Talk

to the person
Respond Talk to the audience
Confirm Have I answered your
question? Talk to the person

Answering Questions

Listen Carefully

Rephrase

Check

Answer

Recheck

Closings

Summarize in a few words

Appeal to a nobler motive

Propose a challenge

Dramatize

Closings

Repeat the most

important point

Use motivating
statement

Use a quotation

Speak on a personal level

LETS ROCKN ROLL