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Notes-How To Write Business Letters
Notes-How To Write Business Letters
LETTER
A letter is a written or printed message
addressed to a person or persons, usually
sent by post or messenger.
It is an addressed document of legal, formal or
informal kind for various purposes.
STANDARAD ELEMENTS OF A
LETTER
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Attention Line.
Identification Line.
Enclosure.
Carbon Copies.
TYPES OF LETTER
1.
2.
3.
4.
BUSINESS LETTERS
A business letter is a written communication
addressed to a person or organization, by a
person or organization for specific business
purpose
Application letter.
Complaint letter.
Request letter.
Order letter.
Sales letter.
PURPOSES OF BUSINESS
LETTERS
1.
2.
3.
4.
5.
6.
PURPOSES OF BUSINESS
LETTERS (Continued)
7.
8.
9.
10.
11.
10
11
THINKING STEPS
Is situation a problem, issue or opportunity?
Express as question. What are the most widely
used business letter formats and their
components?
Have I produced ideas to solve the particular
situation?
Have I examined, checked for ethics, revised and
selected?
12
PLANNING STEP
Function of writing. Expressive/ Poetic/
Transactional
Informative/ Ask
Specific function. Goodwill/Action
Audience. Primary/Secondary
Main Idea. Focused/Diffused.
Organization Plan. Direct/Indirect
Pattern. Space/Time/Logic
14
15
punctuation.
Begins from left side.
Indenting is not required.
One line is left between paragraphs.
16
SEMI-BLOCK FORMAT
Less
18
BLOCK FORMAT
Unindented
paragraphs.
Date and Complimentary Close are on the
right side.
Reference is on left side in line with the date.
Inside address, subject and enclosure are on
left side of the margin.
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21
SIMPLIFIED FORMAT
22
Unindented paragraphs.
Salutation and Complimentary Close are omitted.
Full Block Style.
Open punctuatation.
Not widely used.
Subject Line is in Capital Case and the word subject
is omitted.
Printed Name is in Capital Case.
MEMO FORMAT
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