intenance Management

Jet Airways

Aman Kumar
Vishwanath Jha
Niraj Mahapatra
Ankur Aggarwal
Amit Kumar

Introduction: Maintenance Management

Boeing supplied its MPT to Jet Airways
MPT is maintenance performance toolbox of software solutions
MPT gives quick access to streamline the cumbersome process of
customizing online maintenance manual
Jet Airways engineering and Maintenance facility includes C checks
upgraded further to D checks
Carries its maintenance activities at night halting statins at Chennai,
Kolkata and Bangalore.

Technical Dispatch Reliability

Having the highest reliability rate of 99.2 % and above

Maintenance operation can be divided into 3 categories:

Line maintenance
C or phase 10 checks(C checks)
Heavy maintenance checks(D checks)

Line Maintenance

Consists of

Routine, Scheduled maintenance checks

Preflight, daily and overnight checks
any diagnostic and routine repairs

C Checks

Carried out after a maximum of 4800 flight hours

takes an average of 8 days for its Boeing Aircraft

Sometimes results in a loss of service for a period of up to 10 days

Leased a maintenance facility at Bangalore from HAL on its Boeing

Aircraft

Heavy Maintenance or D checks

Consists of more complex inspections

Servicing of Aircrafts that require longer maintenance period

Follows a prescheduled agenda of major overhauls defined in the

Aircraft manual

Based on number of flights flown by the Aircraft or the age of the

Aircraft

A typical D check may result in a loss of service of a Boeing 737 aircraft

for approx. 45 days

Currently carried by the US FAA and the DGCA

Cost control Measures

Cost of quality depends upon

Prevention
Appraisal
Internal Failure
External Failure

TQM

TPM

Preventive Maintenance can be used

Areas of quality Management and

Operational Strategy

Operations Strategy

Planning, analyzing, implementation and control

Decisions that relate to the design of a process and infrastructure
needed to support it.
Quality, assurance and control approaches
Make great products and services & to deliver service quality
Make the product to Deliver products when serviced
Ability to deal with dynamic market demand
Long term competitive strategies with Corporate strategies
Flexibility

Total Quality Maintenance

Customer Satisfaction
Value
Fitness for use
Support
Employee Involvement
Cultural Changes
Teams
1. Problem solving teams
2. special purpose teams
3. self-managed teams
.Continuous improvement in performance
.PDSA (Plan-Do-Study-Act)
.Lean system can be used

Raliability

Bath Tub Curve

Used in order to maintain and ensure the system

reliability

Maintenance

It has established a maintenance hanger complex with workshop

and allied facilities at Mumbai.

The cost of the maintenance hanger and related workshops and

engineering facilities is US Dollar 15 Million.

The hanger is used for C checks, line checks, storage, and minor
rectification of engines and workshops for composite structural
repairs.

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