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Management: Richard L. Daft
Management: Richard L. Daft
Management: Richard L. Daft
RICHARD L. DAFT
Innovative Management
for Turbulent Times
CHAPTER 1
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Learning Outcomes
Describe conceptual, human, and technical skills and their relevance for
managers.
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Defining Management
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The Definition of
Management
Management
Managementisisthe
theattainment
attainmentof
of
organizational
organizationalgoals
goalsin
inan
aneffective
effectiveand
and
efficient
efficientmanner
mannerthrough
throughplanning,
planning,
organizing,
organizing,leading,
leading,and
andcontrolling
controlling
organizational
organizationalresources.
resources.
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Organizational Performance
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Management Skills
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Relationship of Skills
to Management
12
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Poor Communication
Failure to Listen
Poor Interpersonal Skills
Treating employees as instruments
Failure to clarify direction and performance
expectations
13
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Management Types
Vertical Differences
Top Managers
Middle Managers
First-Line Managers
Horizontal Differences
Functional departments like advertising,
manufacturing, sales
Include both line and staff functions
14
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15
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What is it Like
to Be a Manager?
16
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Individual Performer
to Manager
18
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Manager Activities
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Manager Roles
20
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21
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Management and
the New Workplace
23
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The Transition to
a New Workplace
24