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The Graphical

Method to Aggregate
Planning

ADM 3301 ~ Rim Jaber

Aggregate Planning -- RECAP

Aggregate Planning: Intermediate-range


capacity planning, usually covering 3 to 18
months.
The Goal of aggregate planning is to achieve
a production plan that will effectively utilize
the organizations resources to satisfy the
expected demand and Inventory
requirements, while minimizing the sum of
costs related to regular labor time, overtime,
subcontracting, inventory holding costs, and
costs associated with changing the size of the
workforce.
Constraints involve the maximums of the
ADM 3301 ~ Rim Jaber

The Graphical Approach


to Aggregate Planning

Forecast the demand for each period


Determine the capacity for regular
time, overtime, and subcontracting
Determine labor costs, hiring and firing
costs, and inventory holding costs
Consider company policies that may
apply to the worker or the stock levels
Develop alternative plans, and
examine their total costs
ADM 3301 ~ Rim Jaber

Determining the
Aggregate Plan: Example
1

Step #1: Collect relevant data:


Forecasts, inventory levels, desired
final inventory levels, current and
future resource availability,
production times and costs.

ADM 3301 ~ Rim Jaber

Example 1-Relevant Data: collect of the forecasts


and capacity
Month Forecasted Demand
January
1100
February
1500
March
1800
April
1600
May
900
June
1100
8000
Total
Capacity: 27 employees @ 21 days/month @ 8 hours/day
ADM 3301 ~ Rim Jaber

Example 1: Beginning inventory levels, Production time and relevant


costs

Relevant costs:
Raw materials
Inventory
Backlogs
Sub-contracting
Hiring
Firing
Regular cost
OT cost
Production hours
Inventory:
beg. inventory
safety stock

$100/unit
$12/unit/month
$20/unit/month
$45/unit
$200
$250
$12/hr (8 hrs/day)
$18/hr
3hrs/unit
400 units
25% of demand

Example 1-Relevant Data: Production Requirements and Inventory levels

(1)
Beg
Inv
400
January
February 275
375
March
450
April
400
May
225
June

(2)

Month

Dem.
1100
1500
1800
1600
900
1100
8000

(3)=0.25*(2)
Safety
Stock
275
375
450
400
225
275

(5)=(1)+(4)-(2)

(4)=(2)+(3)-(1)
Quantity
produced
975
1600
1875
1550
725
1150
7875

End
Inventory
275
375
450
400
225
275
2000

P.S.: The Quantity Produced to meet the monthly requirement


includes the forecasted demand and Safety Stock.
Total Production Quantity= 7875 units

Determining the Aggregate Plan for


Example1-- Next Step

Step # 2: Analyze per unit costs for each of the


strategies:

Determine the preference thresholds


Estimates the cost of each option on a homogeneous
unit of measure (e.g. $/hr, $/month, $/unit)
Compare between options using this unit cost to
determine at what moment an option becomes
preferable over another (refer to Example 2 and
Example 4 on how to compute Preference Thresholds)

ADM 3301 ~ Rim Jaber

Determining the Aggregate Plan for


Example1-- Next Step
Example:
- Overtime (unit cost $6/hr {$18/hr $12/hr})
Versus hire/fire ($450 = Cost of Hiring + Cost of
Firing = $200 + $250 )
- Overtime (unit cost $54/unit{ $18/hr*3hr/unit}
Versus Sub-Contracting (unit cost $45/unit)
- Idle time (unit cost $12/hr) Versus fire/hire
($450)
- Sub-contracting (unit cost $45/unit) versus
Backlogs ($56/unit {$20/unit + ($12/hr*3hr)}

Determining the Aggregate Plan for


Example1-- Next Step
Step # 3: Develop and evaluate alternative plans:
Development of plans corresponding to dominant
strategies and evaluation of total cost
For Example 1:
The dominant strategies are: Chase Strategy and
Level Strategy
The Graphical method is used for the evaluation of
total cost of the aggregate plan 1 using the Chase
strategy and the aggregate plan 2 using Level Strategy

10

Example 1: Chase Strategy


A possible option:
Hire and layoff workers as needed to
produce exact quantity to meet the
monthly requirement (forecasted demand
and Safety Stock). Inventory is not used to
absorb demand fluctuations.
Prepare an aggregate Production plan using
this option and determine its cost using the
graphical method
ADM 3301 ~ Rim Jaber

11

Example 1: Development and evaluation of aggregate plan 1 using the Chase Strategy
January

February

March

April

May

June

725

1150

Total

Production required
(1)

975

1600

1875

1550

2925

4800

5625

4650

2175

3450

27

18

29

34

28

13

168

168

168

168

168

168

17.42
18

28.6
29

33.5
34

27.7
28

12.95
13

20.54
21

11

Hours of Prod. required


(2)=(1)*3/hr/units

Employee available
(3)

Hours/month/empl
(4)=21day*8hr/day

Employee required
(5)=(2)/(4)

Employee required (Int.)


Employees Hired
(7)
Cost of Hiring
(8)=(7)*$200

$ 2200-

1000-

$ 1600

15

4,800

Employees Fired
(9)

$ 1,500

$3750
-

56,448

$ 26,208

Cost of Firing
(10)=(9)*$250

$ 2250
-

$-

$ 7,500

Cost of Salaries
(11)=(6)*(4)* $12/hr

$ 36,288

58,464

68,544

Total inventory Cost: 2000 units* 12 = $24,000


ADM 3301 ~ Rim Jaber

$ 42,336

Total Cost:

$ 288,288
$
324,588

Level Strategy
Maintain a constant production rate and workforce
level throughout the six month period. Inventory is
build up during periods of less than average demand;
alternatively, delivery lead time, Backlogs, may be
allowed to grow during periods of high demand.
Maintain a Monthly production rate of 1313
units/month
(Total Quantity Produced/6 = 7875/6 = 1312.5).
Maintain a constant workforce of 24 employees/month
{(1313units * 3hr)/168 = 23.4 employees/month }
Prepare an aggregate plan using this option and
determine its cost.
ADM 3301 ~ Rim Jaber

13

Example 1: Development and evaluation of


aggregate plan 2 using the Level Strategy

ADM 3301 ~ Rim Jaber

14

Comments on Aggregate Plan 2


using the Level Strategy

1.

2.

In the Production Row- June Column you can


have the following 2 options:
The quantity produced to be 1310 units
(7875units (1313units*5month))
Then there is no need to compute the Cost of Raw
Materials, which is $787,500( 7875 units *
$100/units), cause it is a fixed cost for both plan 1
and plan 2
The quantity produced is similar to other months,
and thus 1313 units.
Then you have to include the Cost of Raw materials in
plan 1, which is $787,500; and the Cost of Raw
material in plan 2, which is $787,800; cause the total
15
number of units produced in each plan is variable.

Comments on Aggregate Plan 2 using


the Level Strategy
Notice the following

January

February

March

April

May

June

-61

-348

65

Final Inventory
(1)

Safety Stock

613

426

275

375

450

400

338

51

275

225

275

(2)

Excess units in
Safety Stock
(3)=max{ (1)-(2), 0}

ADM 3301 ~ Rim Jaber

16

Determining the Aggregate Plan


for Example 1- Last Step

Choose the aggregate plan:


The best plan is chosen and implemented.

The Total Cost of aggregate plan 1 (Chase Strategy) = $324,588


The Total Cost of aggregate plan 2 (Level Strategy) = $315,782
Given these two options the plan to be implemented is the one with
them minimum cost Aggregate plan 2 using the Level Strategy.
ADM 3301 ~ Rim Jaber

17

Example 2

Consider a company that experiences seasonal


demand for its product family.
The company estimates that the typical unit of its
product requires 20 hours to produce. Each
employee is estimated to contribute 162 hours per
month, so each employee can produce about
162 / 20 = 8.1 units per month on average.
Estimates indicate that it costs $300 to hire an
employee and $400 to lay off an employee.
At least 1000 units should be available as work-inprocess inventory and safety stock, and this
amount will be on hand at the start of the planning
horizon. It costs $6 per month to hold a unit in
inventory.
The demand for the next twelve months is given in
the following table. ADM 3301 ~ Rim Jaber
18

M
o12nthF1o,r64e0cast
345 11,,2500
678 22,50
9
3
,
0
0
0
12 2,510

Example 2: Demand

ADM 3301 ~ Rim Jaber

19

Forecasted Demand

FORECAST

3000

2025

0
1

7 8

9 10 11 12

MONTH
ADM 3301 ~ Rim Jaber

20

Example 2
Assume that the company begins
the planning year with a workforce of 250, and that employees
are paid $18 per hour

ADM 3301 ~ Rim Jaber

21

Step # 2: Preference
If the demand is more than what you can satisfy
Thresholds
with your present work-force, is it more
economical to use:

Overtime?
Part-time employees?
Subcontracting?
Increased inventory levels?
Stockouts or backlogs?

How long should you be able to use a new


employee so that the cost of hiring is offset?
If your work-force is larger than what the demand
requires, how much idle time can you tolerate
before it is more economical to fire part of it?
22

Step # 2: Preference
Thresholds
At the beginning of month 1, our workforce is larger than needed. We can:

Tolerate idle time (at a cost of $18 per


employee per hour or $2,916 per
employee per month);
Fire some employees (and hire more
later);
Build inventory for later use.

For idle time to be preferable over firing


then Hiring, the number of hours we keep
of hiring +idle
costhas
of firing
700 than:
ancost
employee
to be less

39.
idle cost per employee per hour 18
23

Idle Time Versus Inventory


Building

Idle cost: $2,916/month per employee


Inventory cost: $48.6/months production per
employee

The cost of one employee building inventory for one


month is $6 8.1 = $48.6;
The cost of one employee building inventory for two
months is $6 8.1 2) = $48.6 2);
The cost of one employee building inventory for n
months is $6 8.1 2 + ... + n) = $48.6 2
+ ... + n) = $48.6 x [(n+1)*n]/2;
For idle time to be preferable, the number n of months
we have one employee working to build it has to be
such that $2,916 n $48.6 2 + ... + n)
24

Idle Time Versus Inventory


Building
# months Idle cost
Inventory cost
1
$ 2,916 $ 48.6*
2
$ 5,832 $ 145.8*
3
$ 8,748 $ 291.6*
4
$ 11,664 $ 486*
5
$ 14,580 $
729*
6
$ 17,496 $ 1,020.6*
etc.
etc.
etc.
119
$347,004*
$347,004*
120
$349,920*
$352,836
Idle time is preferable if an employee has to build up inventory
for more than 120 months (10 years)!!
Thus Inventory building is always better during the planning
period.

ADM 3301 ~ Rim Jaber

25

Inventory building versus firing and


hiring

Inventory cost =$6/unit =$48.6/months


production per employee
Firing and hiring cost = $700
# months
Inventory cost
1
$ 48.6*
2
$ 145.8*
3
$ 291.6*
4
$ 486*
5
$
729

it is better to fire an employee if he has to be kept


building inventory for 5 months or more.
26

Step # 2: Preference
Thresholds

Similarly, at the beginning of month 5, the


demand begins to rise, and we can:
Use overtime or subcontracting;
Hire some new employees (and fire more
later);
Accept shortages or backlogs.

The cost of any two options can be


compared to come up quickly with an
economical (maybe not optimal)
aggregate plan.
ADM 3301 ~ Rim Jaber

27

Example 2: Step # 3
We consider the three strategies:
A chase strategy;
A level strategy with a work-force
level of 250;
A mixed strategy with a work-force
level of 201 employees for the first
five months, and 285 employees
afterwards.
ADM 3301 ~ Rim Jaber

28

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2341,4201742383-251,0530.192$6,03201.642$110,00
56712,,5500123840678663111,,00672..853$$66,,0041053..808$$188,,3900
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11022,5103205189-641391,0720.310$6,04120.860$2159$,2630
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24,303,00 12,046.4$72,278.4$173,60
Example 2: Chase Strategy

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34511,,2500 22,,00225534,,89427055$$2736,,245500
67822,50 2,0253,957005$2231,78050
9
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2
,
0
2
5
2
,
2
5
$
5
,
1
5
0
11022,510 2,02511,507050$96,34050
24,3024,3032,750$196,50

Example 2: Level Strategy

30

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Example 2: Mixed Strategy

31

Example 2: Summary

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ost $8,93,878.4$8,94,50.0$8,931,858.0
ADM 3301 ~ Rim Jaber

32

The Transportation
Method

ADM 3301 ~ Rim Jaber

33

The Transportation
Method

The transportation problems involve


finding the lowest-cost plan for distributing
goods and services from a number of
sources (supply points) to a number of
destinations (demand points).
We can use the transportation method as a
way to obtain aggregate plans that would
match capacity with demand and ending
inventory requirements at minimum costs.
ADM 3301 ~ Rim Jaber

34

The Transportation
Method Contd

The transportation method starts with the


development of a feasible solution, which
is then sequentially tested and improved
until an optimal solution is obtained. The
major steps in the process are:
1. Obtaining an initial solution/plan
2. Testing for optimality (Stepping stone Method,
MODI Method)
3. Improving sub-optimal solutions

We will discuss step 1 that is often


optimal or near optimal, as for the last
two steps they will not be discussed.
ADM 3301 ~ Rim Jaber

35

Obtaining an Initial
Plan

Different methods are available for


obtaining such a plan
Focus on the intuitive lowest-cost
approach
Heuristic approach that yields an initial
solution that is often optimal.

The method requires that the total


supply is equal to the total demand
Balanced transportation problem
Total supply > total demand

We need to add an extra column entitled Excess


or Unused Capacity to the Transportation table.
ADM 3301 ~ Rim Jaber

36

Intuitive Lowest-cost
Approach
1.
2.

3.

4.

Identify the cell with the lowest cost.


Allocate as many units as possible to
that cell, and cross out the row or
column (or both) that is exhausted by
this. Reduce the uncrossed row or
columns supply or demand by this
amount.
Find the cells with the next lowest cost
from among the not crossed out cells.
Repeat steps (2) and (3) until all units
have been allocated.

37

Example 3
Demand for pencils for the next four months is 560,000, 960,000,
1,140,000 and 700,000, respectively.
The production capacity at regular time is 600 boxes (of 1,000
pencils each) for the first month, and 800 boxes for each of the
other months.
Overtime costs $25 per box more than the regular production
cost. The cost of raw materials is $50 per box.
The overtime capacity is 150 boxes during the first month and
200 boxes per month for the other months.
The cost of holding inventory is $5 per unit per month, and no
backlogs are accepted (Demand must be satisfied in the period it
occurs; that is, no backordering is allowed.)
The inventory at the beginning of month 1 is 200 boxes, and the
required final inventory at the end of month 4 is 225 boxes.
ADM 3301 ~ Rim Jaber

38

Preoidoudcstion1Sal2esPer3iods4E
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Transportation Table

39

Month 1

Month 2

Month 3

Month 4

Final
Inventory

Excess

Capacity

Beginning
Inventory
Month 1

Reg

Month 1

O-T

Month 2

Reg

Month 2

O-T

Month 3

Reg

Month 3

O-T

Month 4

Reg

Month 4

O-T
40

Demand

Month 1

Beginning
Inventory
Month 1

Month 2

Month 3

Month 4

10

Final
Inventory

Excess

15

20

200
0

Reg

50

55

60

16
0

O-T

65

70

80

75

80

600
80

240

85

90

95

150
150

Month 2

Reg

50

55

60

65

800
0

800

Month 2

O-T

75

80

85

90

60

Month 3

Reg

200
140

140
50

55

60

800
0

75

80

85

200
0

50

55

800

800

Month 3

O-T
200

Month 4

Reg
700

Month 4

O-T

100

100
75

80
125

Demand

360

0
560

Capacity

200

360

Month 1

160

0
960

340

260 60
1140
0

0
700

125

75

200
75
41

0
225

365

3950

Optimal Production Plan

Regular time production:


600 boxes in the first month, and 800 boxes in each of
the following months
Overtime production:
60 boxes in month 2, 200 in month 3 and 125 in month 4
Optimal cost:
Sum of the products of the quantities produced by the
unit costs (cost Reg.+ cost of O-T) plus cost of regular
time production
Optimal cost = $152,100 + $29,800 + cost of regular
time
Optimal cost = $181 900 + cost of regular time
ADM 3301 ~ Rim Jaber

42

Transportation Method

Variables and assumptions:

Let xijk be the number of units produced in period i to


meet the requirements of period j using production type
k (e.g. k = regular or overtime production or
subcontracting );
Variable costs are linear;
Demand is deterministic;
Work-force levels are known for each period.

The "transportation" costs cijk:

Production and inventory holding costs associated with


producing one unit in period i to meet demand of
period j using production type k
ADM 3301 ~ Rim Jaber

43

Transportation Method

The sources (which have a


certain capacity):

Initial inventory level;


Regular time production for each period;
Overtime production for each period;
Quantity subcontracted for each period.

The sinks (which have a certain


demand):
Periods for which there is a demand;
Final inventory level.
44

Possible Generalizations

Production of n different products: create n


columns per demand period in tableau.
Backlogging accepted: adjust cijk by adding backlog
cost for i > j.
Stockouts (insufficient capacity): add "lost sales"
row to transportation tableau.
Perishability of length t periods: xijk = 0 if j-i > t
(non-feasible boxes).
Subcontracting: add "subcontracting" row to
transportation tableau.
Learning effects: adjust production capacity
accordingly.
ADM 3301 ~ Rim Jaber

45

Example 4

Collect relevant data:


Forecasts, inventory levels, desired final
inventory levels, current and future resource
availability, production times and costs.

ADM 3301 ~ Rim Jaber

46

Example 4 Relevant Data


Demand for product A for the next four months is
255, 294, 321 and 301 units.
The company has 30 employees who work an
average of 20 days per month, 8 hours a day, at
a rate of $20 per hour. However, due to a 1-week
lead time in the production process, there are only 15
production days left in Month 1. It is possible to hire
more, or to lay off some workers, and these decisions
are implemented at the beginning of each month.
Each unit requires 20 hours of labour, and
overtime is limited to no more than 40 hours per
employee per month (30 hours for Month 1) and
costs $30 per hour. Initial inventory is 85 units
and the company wishes to have a final inventory of
50 units at the end of the fourth month.
47

Subcontracting (the work only: the company will


provide the raw materials) is possible, but external
capacity is limited to 12, 15, 15 and 17 units for the
next four months respectively.
Costs for this problem are:
Subcontracting:
$650 per unit
Inventory holding:
$125 per unit per month
Backlog:
$250 per unit per month
(one month maximum)
Hiring:
$500 per worker
Laying off:
$750 per worker
ADM 3301 ~ Rim Jaber

48

Example 4: The
Transportation Method

Develop and evaluate


alternative plans:
The Transportation method is used
for the evaluation of total cost of the
aggregate production plan (Note that
hiring and firing is not an option in this
plan)

ADM 3301 ~ Rim Jaber

49

Month 1

Month 2

Begin.

Month 3

125

Month 4

Ending
Inventory

250

375

Excess

Capacity

500

Inv.

85

REG.

125

250

375

500
180

Month 1

O-T

600

725

850

975

1100
45

Sub-C

650

775

900

1025

1150
12

REG.

250

125

250

375
240

Month 2

O -T

850

600

725

850

975
60

Sub-C

900

650

775

900

1025
15

REG.

250

125

250
240

Month 3

O-T

850

600

725

850
60

Sub-C

900

650

775

900
15

REG.

250

125
240

Month 4

O -T

850

600

725
60

Sub-C

900

650

775
17

DEMAND

255

294

321

301

50

50

1269

Month 1

Month 2

Begin.

Inv.

Month 3

125

Month 4

250

Ending
Inventory
375

Excess

Capacity

500

85

REG.

O-T

125

250

375

500

10
600

725

650

180

10
850

975

1100
9

Sub-C

85

170

Month 1

775

900

1025

36

36

45

1150
12

12

REG.

250

125

250

375

240

Month 2

O-T

850

600

900

725

850

975

44

Sub-C

650

10
16

10
775

900

250

125

O-T

850

600

725

900

650

775

250

O-T

850

600

900

650

16

DEMAND

170

255
0

294
54

44 0

321
81 21 6
0

61

301
1 0

240

60

15
0

240

60

725

60

Sub-C

125

240

Month 4

15

900

15

REG.

850

60

Sub-C

60

250

240

Month 3

1025
15

REG.

240

34
24

17

16

50
9

775

48
0

51

1269

Optimal Production
Plan
(30
employees)

Regular time:

Produce to full capacity each month

Overtime:
Produce 9 units in month 1 and 60 units
each subsequent month.

Subcontracting:
Do not subcontract in month 1, but use
the whole allowance in months 2 to 4.

Backlogs:
Do not backlog.
ADM 3301 ~ Rim Jaber

52

The Cost of the Production


Plan

Optimal cost=Variable Costs+ workforce


cost

Workforce Cost = 30*($20*8*20)*4 =


= $384,000

Variable Costs is determined directly from


the transportation table
= 10*125 +Overtime cost + Subcontracting cost
= $1250 + $122,400 + $38,175 = $161,825
Optimal Cost = $161,825 + $384,000 = $545
825
ADM 3301 ~ Rim Jaber

53

Example 4: Graphical
Method- Preference
Thresholds

Analyze per unit costs for each of


the strategies
determine the preference
thresholds
Estimates the cost of each option
on a homogeneous unit of
measure (e.g. $/hr, $/month, $/unit)
Compare between options using this
unit cost to determine at what
moment an option becomes
preferable over another
ADM 3301 ~ Rim Jaber

54

Preference Thresholds:
Costs of Different Options

Idle cost:$3,200/month, $20/hour, or


$400/unit

One employee idle for a month Cost is one


month salary: $20/hr 8hr/day 20day/month
= $3200/month
One employee idle for an hour $20/hour
One employee idle for the production of one
unit Cost is: 20hr/unit $20/hr = $400/unit

Inventory cost: $125/unit/month, or


$1,000/months production/employee
Each employee produces 8 units per month
(8hr/day20day/month)/20 hr/unit =
8 unit/month/employee 125 8 = $1000

55

Firing and hiring:


($1,250-$3,200/month)/employee

Cost of Firing+Cost of Hiring=


$500/employee +$750/employee =
$1250/employee
One month Salary is $3200/month/employee
Firing means saving one month salary, thus
one way to look at Firing and hiring Cost is:
($1,250-$3,200/month)/employee

Hiring and firing: ($1,250+


$3,200/month)/employee
Hiring means paying one month salary as
well, which is an additional $3200/month

56

Preference Thresholds:
Costs of Different Options
Contd
Overtime cost: $600/unit
20hr/unit $30/hr = $600/unit

Sub-contracting cost: $650/unit


Backlog cost: $250/unit/month, or
$2,000/months production/employee
Each employee produces 8 units per
month 8 unit/employee
$250/unit/month =
$2000/months production/employee
57

Preferences Thresholds:
Comparing Between Two
Options
Idle Time Versus Inventory Building
Idle cost: $3,200/month
Inventory cost: $1,000/months production
The cost of one employee building inventory for one
month is $125 8 = $1000
The cost of one employee building inventory for two
months is $12582) = $10002);
The cost of one employee building inventory for n
months is $10002+...+ n) = $1000 x [(n+1)*n]/2;
For idle time to be preferable, the number n of months
we have one employee working to build it has to be
such that $3200 n $1000 2 + ... + n)
58

Idle Time Versus


Inventory Building
# months Idle cost Inventory cost
1
$3,200 $ 1,000*
2
$6,400 $ 3,000*
3
$9,600 $ 6,000*
4
$12,800
$10,000*
5
$16,000
$15,000*
6
$19,200*
$21,000
Idle time is preferable if an employee has to
build up inventory for more than 5 months
ADM 3301 ~ Rim Jaber

59

Preferences Thresholds:
Comparing Between Two
Options

Idle time versus firing and hiring:

Idle cost: $20/hour


Firing and hiring cost: $1,250

1,250/20 = 62.5 hours


Firing and hiring is better if an employee
has to stay idle for more than 62.5
hours.
For idle time to be preferable, the number
of hours we keep an employee idle has
to be less than 62.5 hours
60

Inventory building
versus firing and hiring

Inventory cost =$125/unit


=$1,000/months prod
Firing and hiring cost = $1,250
# months
Inventory cost
1
$1,000
2
$3,000
It is better to fire and then hire an
employee when needed, if he has to
be kept building inventory for more
than 1 month.
ADM 3301 ~ Rim Jaber

61

Preferences Thresholds:
Comparing Between Two
Options
Overtime versus sub-contracting
Overtime cost = $600/unit
Sub-contracting cost = $650/unit

Overtime is always better.


Overtime versus backlogs
Overtime cost = $600/unit
Backlog cost = $250 + $400 = $650/unit

Overtime is always better.


ADM 3301 ~ Rim Jaber

62

Overtime versus hiring and


firing
Overtime at $30/hr versus Hiring an
employee at $20/hr when needed than fire
him later on.
Incremental overtime cost: $30/hour $20/hour = $10/hour
Hiring and firing cost: $1,250
1,250/10 = 125 hours
It is better to hire and fire if more than 125
hours of overtime are needed
For overtime to be preferable, the number of
hours of overtime has to be less than 125
hours

ADM 3301 ~ Rim Jaber

63

Sub-contracting versus
backlogs

Sub-contracting to produce one unit


versus backlogs by allowing back
orders (orders are taken in one period
and deliveries in the next month)
Sub-contracting cost: $650/unit
Backlog cost: $250 + $400 = $650/unit
Neither is better than the other

ADM 3301 ~ Rim Jaber

64

Sub-contracting versus hiring and


firing
Sub-contracting to produce one unit

versus hiring an employee to produce


that unit and firing him later
Hiring and firing cost = $1,250
The cost to produce one unit using
regular time is $400/unit, thus
Incremental cost of sub-contracting =
$650-$400 = $250/unit

1,250/250 = 5 units

It is better to hire and fire if more than


5 units have to be sub-contracted.
ADM 3301 ~ Rim Jaber

65

Backlog versus hiring and


firing

Backlog to meet unsatisfied demand


by allowing back orders for a given
month versus hiring someone during
that month and firing him later on
Backlog cost=$250/unit=$2,000/months
prod
Hiring and firing cost = $1,250

It is better to hire and fire


ADM 3301 ~ Rim Jaber

66

Example 4: Graphical Method

Develop and evaluate


alternative plans
Development of plans corresponding
to dominant strategies and mixed
strategies.

Use the preferences thresholds as


guidelines for mixed strategies.

Evaluate the total cost of each plan.


Choose the plan with the lowest cost
option.
ADM 3301 ~ Rim Jaber

67

Linear Programming

xi: # of items to produce in regular time in period i,


yi: # of items to produce in overtime in period i,
zi: # of items supplied by subcontractors in period i,
si: # of items in stock at the end of period i,
ri: # of items produced late in period i + 1 for
demand of period i (i = 1, 2, 3),
vi: # of workers to hire at the beginning of period i,
wi: # of workers to fire at the beginning of period i.

ADM 3301 ~ Rim Jaber

68

Linear Programming
Minimize:
600 (y1 + y2 + y3 + y4) + 650 (z1 + z2 + z3 + z4) +
125 (s1 + s2 + s3 + s4) + 250 (r1 + r2 + r3) +
500 (v1 + v2 + v3 + v4) + 750 (w1 + w2 + w3 + w4) +
12,800(v1-w1)+9,600(v2-w2)+6,400(v3-w3)+3,200(v4w 4)

Subject to:
Capacity constraints (regular time):
x1 180+6v1-6w1
x2 240+8v1+8v2-8w1-8w2
x3 240+8v1+8v2+8v3-8w1-8w2-8w3
x4 240+8v1+8v2+8v3+8v4-8w1-8w2-8w3-8w4
ADM 3301 ~ Rim Jaber

69

Linear Programming
Capacity constraints (overtime):
y1 45+1.5v1-1.5w1
y2 60+2v1+2v2-2w1-2w2
y3 60+2v1+2v2+2v3-2w1-2w2-2w3
y4 60+2v1+2v2+2v3+2v4-2w1-2w2-2w32w4

Sub-contracting limit constraints:


z1 12,

z2 15,

z3 15,

ADM 3301 ~ Rim Jaber

z4 17
70

Constraints

Do not fire more employees than you have:


w1 30
w2 30 + v1 - w1
w3 30 + v1 + v2 - w1 - w2
w4 30 + v1 + v2 + v3 - w1 - w2 - w3

Demand constraints (with inventories and


backlogs):
x1 + y1 + z1 + 85 + r1 = 255 + s1
x2 + y2 + z2 + s1 + r2 = 294 + r1 + s2
x3 + y3 + z3 + s2 + r3 = 321 + r2 + s3
x4 + y4 + z4 + s3 = 301 + r3 + s4
s4 = 50

ADM 3301 ~ Rim Jaber

71

Optimal Solution

x1 = 180, x2 = 280, x3 = 320, x4 = 352, y2 = 4,


s1 = 10, s4 = 50, r3 = 1, v2 = 5, v3 = 5, v4 =
4.
Manufacture at regular time 180, 280, 320 and 352
units in months 1, 2, 3, and 4, respectively, as well
as 4 units at over-time in month 2.
Keep in inventory 10 units at the end of month 1
and 50 units at the end of month 4.
Backorder 1 unit in month 3.
Hire 5 workers in month 2, 5 in month 3 and 4 in
month 4.
Minimal variable cost = $109,950,
72
Total cost = $109,950 + $384,000 = $493 950

Aggregate Planning in
Services
Most services use combination
strategies and mixed plans
Controlling the cost of labor is critical
1.

Accurate scheduling of labor-hours to


assure quick response to customer
demand

2.

An on-call labor resource to cover


unexpected demand

3.

Flexibility of individual worker skills

4.

Flexibility in rate of output or hours of


ADM 3301 ~ Rim Jaber

73

Five Service Scenarios

Restaurants

1. Smoothing the production process


2. Determining the optimal workforce size

Hospitals

Responding to patient demand

National Chains of Small Service


Firms

Planning done at national level and at


local level

Five Service Scenarios

Miscellaneous Services

Plan human resource requirements


Manage demand

Airline industry

Extremely complex planning problem


Involves number of flights, number of
passengers, air and ground personnel,
allocation of seats to fare classes
Resources spread through the entire
system

Law Firm Example


Labor-Hours Required

Capacity

Constraints
(2)

(3)
Forecasts

(4)

(5)
Maximum

(6)
Number

Best
1,800
(hours)
4,500
8,000
1,700
3,500

Likely
1,500
(hours)
4,000
7,000
1,500
3,000

Worst
1,200
(hours)
3,500
6,500
1,300
2,500

Demand in
3.6
People
9.0
16.0
3.4
7.0

Qualified
4
Personnel
32
15
6
12

(1)
of
Category of
Trial work
Legal Business
Legal research
Corporate law
Real estate law
Criminal law
Total hours
Lawyers needed

19,500
39

17,000
34

15,000
30

Table 13.9
76
2011 Pearson Education, Inc. publishing as Prentice
Hall

Revenue (Yield)
Management
Allocating resources to customers at
prices that will maximize yield or
revenue

1. Service or product can be sold in


advance of consumption
2. Demand fluctuates
3. Capacity is relatively fixed
4. Demand can be segmented
5. Variable costs are low and fixed costs
are high

Revenue (Yield) Management


Example

Room sales

Demand
Curve

Potential customers exist who


are willing to pay more than the
$15 variable cost of the room,
but not $150

100

Passed-up
contribution
50
Total
$ contribution
= (Price) x
(50
rooms)
= ($150 $15)
x (50)
= $6750
$15
Variable cost
of room

Some customers who paid


$150 were actually willing
to pay more for the room

Money left
on the table
$150
Price charged
for room

Price
Figure 13.5

Revenue (Yield) Management


Example
Demand
Curve

Room sales
100

Total $ contribution =
(1st price) x 30 rooms + (2nd price) x 30 rooms =
($100 - $15) x 30 + ($200 - $15) x 30 =
$2550 + $5550 = $8100

60

30

$15
Variable cost
of room

$100
Price 1
for room

$200
Price 2
for room

Price
Figure 13.6

Predictable
Unpredictable

Duration of use

Revenue (Yield)
Management Matrix
Price
Tend to be fixed

Tend to be variable

Quadrant 1:

Quadrant 2:

Movies
Stadiums/arenas
Convention centers
Hotel meeting space

Hotels
Airlines
Rental cars
Cruise lines

Quadrant 3:

Quadrant 4:

Restaurants
Golf courses
Internet service
providers

Continuing care
hospitals

Figure 13.7
2011 Pearson Education, Inc. publishing as Prentice
Hall

80

Revenue (Yield)
Management Approaches

Airlines, hotels, rental cars, etc.


Tend to have predictable duration of service
and use variable pricing to control availability
and revenue

Movies, stadiums, performing arts


centers
Tend to have predicable duration and fixed
prices but use seating locations and times to
manage revenue

Revenue (Yield)
Management Approaches

Restaurants, golf courses, ISPs


Generally have unpredictable duration of
customer use and fixed prices, may use offpeak rates to shift demand and manage
revenue

Health care businesses, etc.


Tend to have unpredictable duration of
service and variable pricing, often attempt to
control duration of service

Making Revenue (Yield)


Management Work
1.

Multiple pricing structures must


be feasible and appear logical to
the customer

2.

Forecasts of the use and


duration of use

3.

Changes in demand

Whats Needed for


Aggregate Planning
The development and application
of any mathematically based
aggregate planning model
requires considerable
- Time:
Problem definition,
Model development,
Model verification,
Model application;
ADM 3301 ~ Rim Jaber

84

Whats Needed for


Aggregate Planning
Expertise:
People who understand the problem,
People who understand both the
modeling process, and the specific
model;
Money:
Money to pay for all of the above,
Often requires funding for several
people for several months.
ADM 3301 ~ Rim Jaber

85

Summary of Aggregate
Planning Methods
Techniques
Graphical
methods

Solution
Approaches
Trial and
error

Transportation
Optimization
method of linear
programming

2011 Pearson Education, Inc. publishing as Prentice


Hall

Important Aspects
Simple to understand and
easy to use. Many
solutions; one chosen
may not be optimal.
LP software available;
permits sensitivity
analysis and new
constraints; linear
functions may not be
realistic.
Table 13.886

Summary of Aggregate
Planning Methods

Techniques

Solution
Approaches

Important Aspects

Management
coefficients
model

Heuristic

Simple, easy to implement;


tries to mimic managers
decision process; uses
regression.

Simulation

Change
parameters

Complex; may be difficult


to build and for managers
to understand.

2011 Pearson Education, Inc. publishing as Prentice


Hall

Table 13.887

All rights reserved. No part of this publication may be reproduced, stored in a


retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher.
Printed in the United States of America.

2011 Pearson Education, Inc. publishing as Prentice Hall

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