EBanking

Definition:
Costumer performs the
transaction electronically via
internet

Page 13

Examples about E-Banking Tasks:

View Account Balance

View Paid checks
Ordering checks books
Download bank statement
Pay Bills
Apply for a loan
Sale or purchase of financial
instruments

History of E-Banking
Online services started in New York in
1981.
Major banks: Citibank, Chase
Manhattan,
By 2000, 80% of US banks offered ebanking.
In 2009, 47% of US adults use online
banking.
Today, many banks are only internet
banks.

Lebanese Economic Overview

Year

Gross Domestic
Product

1980

14,000

1985

59,329

1990

1,973,000

1995

18,027,607,000

2000

25,143,000,000

2005

33,243,000,000

2007

37,243,000,000

2009

41,243,000,000

2011

63,243,000,000

2015

50,991,023,000

US Dollar Exchange
3.43 Lebanese
Pounds
16.41 Lebanese
Pounds
695.20 Lebanese
Pounds
1,621.33 Lebanese
Pounds
1,507.46 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds

Inflation Index
(2000=100)
0.071

0.21

18

81

100

105

103

101

99

95.92

Gross Domestic Product of Lebanon from 2000

to 2013
Year

200
0

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

GDP
(USD
Billion
s)

14.7

14.2

15.1

16.5

17.7

19.2

22.3

27.8

31.7

39.1

42.0

45.4

49.5

55.5

GDP
growth 0.0% 2.6%
rate

3.9%

4.4%

6.3%

1.0%

-8.2%

9.9%

9.5%

7.0%

8.8%

1.5%

2.0%

-.-

GDP
Per
Capita
(USD)

7023

7444

7731

8002

8708

9062

9213

10351 11902 13013 15130 16346

6321 6766

Lebanese Banking Sector

TheLebanese banking industryis financially
sound and stable.
It plays key roles in the Lebanese economy.
It is a major providers of credit to individuals
and businesses.
The Bank of Lebanon (BDL) controls entry
into the banking industry, defines the scope
of banking activities and sets prudential
regulations and codes of practice for banks.

The Main Characteristics Of the Lebanese

Banking Sector
A very large network of correspondent banks.
Well trained, highly qualified and experienced
human resources.
Favorable and sustainable growth and
performance.
High liquidity.
Well capitalized and provisioned banking sector.
Good return and risk measures.
Strong resilience to financial shocks irrespective of
their nature and origins.
Largely integrated in the Lebanese economy.

E-banking in Lebanon
Lebanese banks entered e-banking is in between
2002 and 2005.
E-banking entered Lebanon so poor with
services.
Bank Audi and BLOM are the main banks that
are using e-banking.
Only 10% of the banks costumers are e-bankers.
Lebanese citizens prefer face to face dealings
when it comes to finance.
Examples: 15% of BLF clients use e-banking.

Challenges facing e-banking

Regulatory risk
Legal risk
Operational risk
Reputational risk
The macroeconomic challenges

E-banking Advantages
It's generally secure.
You have twenty-four-hour access.
You can access your account from
virtually anywhere.
Conducting business online is
generally faster than going to the
bank.
Many features and services are
typically available online.

E-banking Disadvantages
Deposits are not insured.
Customer service can be below the
quality that you're used to.
Not all online transactions are
immediate.

E-BLOM
E-BLOM is the electronic banking that is provided by
BLOM bank to its customers.
Started in 2012.
E-BLOM also provides loans admission and
acceptance.
ATM machines provide money transaction in and out
of the costumers account plus ATMs has the ability
to take checks.
Smartphone apps also made the costumer able to
check his account whenever he wants and wherever
he wants and also provides the location of the
nearest ATM.

Examples of Online Banking for

BLOM Bank

Interview
eBLOM affect the banks sales.
Lebanese customers cant trust
electronic banking right now.
BLOM is going to shorten some eservices due to the lack of trust
Lebanese customers.

Conclusion
E-Banking in Lebanon is still in its early stages
Banks in Lebanon should take into
consideration that in the near future e-banking
will make it to the market with sophisticated
costumers and big challenges.
As Mr. Ahmad said when the new generation
come in business sectors no one maybe will go
to the bank anymore.

Thank You!