Professional Documents
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VIZIOTRAININGGNPSC10
VIZIOTRAININGGNPSC10
VIZIOTRAININGGNPSC10
OVERVIEW
PRESENTED BY NEW
1
PROGRAM OUTLINE
General Information
Common Sense
Proper equipment
Firmware Version
PROGRAM OUTLINE
LCD Chassis Overview (cont)
Special Instructions
Vizio LCD Evolution
Troubleshooting Tips
General Information
3
COMMON SENSE
GENERAL INFORMATION
TVs being serviced will include plasma and LCD flat screen TVs in
the 32 to 62 sizes. Any TV 42 and larger will require an additional
assistant present for handling.
As you know, Plasma TVs are heavy. With the back off, the PDP
may not be physically attached to the cabinet front and only held in
place by plastic dowels. With the back off, do not carry the set
vertically, keep the face of the TV angled downward to prevent the
panel from falling out. If using the stand to hold the TV for
troubleshooting (recommended), hold the cabinet front in place with
tape.
Be careful when removing parts and connectors, do not disconnect
by pulling on the wires, pull on the actual connectors only and be
mindful of connector locks
4
PROPER EQUIPMENT
GENERAL INFORMATION
FIRMWARE VERSION
GENERAL INFORMATION
FIRMWARE VERSION
GENERAL INFORMATION
Press and release "Menu" on keypad. Hold "Ch-" and "Ch+" buttons on keypad,
then hold "Menu" on remote.
FIRMWARE VERSION
P42
Hold "Ch+" and "Ch-" along with "Power" on keypad. OSD will show "F" on
right bottom portion of OSD.
VM60P
Press "Info" on remote, then press "Right Arrow," "Down Arrow," "Left
Arrow," "Up Arrow," "Right Arrow." The TV will show "Enter Factory Mode."
Press "Menu" after message disappears and go do to "Setup.
GV47
Press "Menu" then press the following combination: "Info," "8," "2," "0," "6.
GENERAL INFORMATION
FIRMWARE VERSION
GENERAL INFORMATION
VW22 / VS370E
Press "Mute" once OR "-" twice (the dash next to the "0") and then press the
following combination: "9," "8," "7," "6"
FIRMWARE VERSION
GENERAL INFORMATION
10
FIRMWARE VERSION
GENERAL INFORMATION
11
FIRMWARE VERSION
GENERAL INFORMATION
12
LCD
13
GV42LHDTV10A
3 years old
Inverter B
Inverter A
Power Supply
Tuner
Audio
AC Adptr
Decoder IC
Keyboard
Assembly
14
Main Board
Micro
P/S GV42LHDTV10A
BRIDGE
200V
24 V
400V
168V STBY
PWR ON RELAY
12V
145V
168V STBY
5V
15
SIDE KEYBOARD / IR
Power
Input
Chan Up
Chan Dn
Vol Up
Vol Dn
Menu
JD1
PIN 1
16
J6
PIN 1
17
START UP
18
J7
PIN 1
AUDIO OUT
TO SPEAKERS
INVERTER - A
INVERTER - A, CN1
WITH POWER ON.
PIN 1 5, 24V
PIN 6 10, GROUND
PIN 11 2.9V (VBR)
PIN 12 4.1V PNL ON
CN1
PIN1
19
TO INVERTER - A
TO INVERTER - B
TO MAIN BOARD
INVERTER ISSUES
22
LVDS ISSUE
23
TCON
Right
Locking tabs
24
LVDS
Cable
Left
PANEL
DRIVE SIGNAL
INPUT FROM TCON
25
SOURCE DRIVE
(TCPs)
GATE DRIVE
TCPs
PANEL
Bonded
Tab Area
Source Driver
TCP
26
PANEL
27
BULLETINS / TIPS
28
When working on any LCD TVs that has a no video problem, please make sure
that you verify if the back lights are on. This will help determine if the inverters are
good.
If theres no backlight and you have the TV on and set to an input with active
video, shine a flashlight into the screen get close. Look closely next to the
glare of the light and youll see video if the video circuitry is fine. The Customer
menu also works well since there is a contrasting image and its stationary.
Please be very careful when changing LVDS cables. This is mainly for ghosting,
trailing, blurry and pixilation problem. Make sure that both ends of the LVDS
cables are securely seated.
For Vizio models that start with VF550, VO, VS and SV, please make sure that
all boards and cables that are sent are replaced. This is mainly for pixilation
issue. Under Vizio warranty, the M/B, Daughter/B and LVDS cable will be sent out
for pixilation problem.
BULLETINS / TIPS
29
For LCD models, if the bezel makes a crackling sound, its normal. This is due
to thermal expansion and contraction of the diffuser screen and the bezel
assembly. If the sound is a buzzing noise, its not normal.
For GV42 models, the best way to open back cover is to remove the stand and
put a screw driver in the holes in the bottom center of unit and lift. This will
enable the bezel to be loose. From there work toward the right side and around
to the left. Make sure when putting the cover back on that you start from left
(aligning the buttons and switches) and work your way to the right. Be sure that
you do not get the side button stuck or you will need to remove the cover
again.
For Vizio L32 and L32HDTV10A, please make sure that you place the SMPS
board beneath the tab on the frame (one side of power board). Mounting the
board on top of the tab will short out the power board when the screws are
attached. See following slide.
HEADS UP
30
INCORRECT
BULLETINS / TIPS
Vizio TVs will occasionally freeze on the set-up screen after parts have been
replaced and nothing will work on the remote and side push buttons, except for
the power button. Dont panic, leave the TV on for about 20-30 minutes and the
TV will reset. Once this happens, all side buttons should work and the remote
will once again have all functions.
While waiting for the above, its recommended that you reset the remote too.
Simply remove the batteries, short the positive and negative terminals on the
remote to discharge the cap, then reinstall the batteries..
Vizio TVs belonging to the models below will not be able to pick up digital
channels from their cable or satellite providers if the coaxial cable from the wall
is connected directly to the TV. The coaxial cable must be connected to a cable
box or satellite receiver a then to the TV in order for digital channels to be
available. To verify to the consumer that the HD tuner is good, use a UHF
antenna to auto-program ATSC terrestrial signals. If it wont Scan HD , there is
an IC that needs to be replaced Not sure if all rebuilders do that upgrade
L42 HDTV10A
31
GV42
GV46
GV47
VX37L HDTV
GV47LHDTV10A
3 years old
Audio
Inverter A
Inverter B
Power
Supply
Tuner
Micro
Decoder
32
VO47LFHDTV10A
2-3 years
Audio
Power
Supply
Inverter A
Inverter B
Micro
Tuner
33
VO47LFHDTV30A
1 to 2 years old
Power Supply
Section
Inverter
Section
Micro
Keyboard
Assembly
Tuner
Main board
34
Side AV
VX42LHDTV10A
2009 MODEL
T Con
Inverter A
Power
Supply
Inverter B
Micro
Decoder
Keyboard
Side A-V
Main Board
35
VF551XVT
2009 model
Inverter
Power
Supply
Main Board
36
SV420XVT
CURRENT
Daughter Bd
PS & INVTR
Side AV
Main Bd
Side
Keybd
Audio
PS
missing
Wireless
5.1 TX
37
SV470XVT
CURRENT
T-CON
Daughter Bd
Keypad
SMPS
Side AV
Inverter
Inverter
Main Bd
Audio PS
Speakers
38
Wireless
5.1 TX
SV470XVT
39
Daughter Board
SV470XVT
40
T-CON
SV472XVT1A
CURRENT
Inverter
AUDIO
Power
Supply
Main Board
Wi-Fi Circuit
IR BD
Wi-Fi Antennas
SPKR
41
Browser
IR & LED
SPKR
BT
MOD
SV472XVT
POWER SUPPLY
AUDIO
TO MAIN BD
AC IN
42
SV472XVT
43
SV472XVT
SPKRS
POWER
BCM 35421
AUDIO PS
WI-FI
MODULE
KEY PAD
DDR
IR AND LED
BCM 3549
USB
TUNER
HDMI
TV I/O
ETHERNET
44
TO
BLUETOOTH
MODULE
WI-FI and IR
SV472XVT
Wi-FI Antennas
45
SVxx2XVT
46
WI-FI KEYBOARD
SVxx2XVT
WI-FI KEYBOARD
Pages 50-52 in the owners manual will instruct you or the end user
on setting up the Network. SV472XVT User Manual
Page 52 covers pairing the remote and other wireless devices.
47
FIRMWARE UPDATES
FIRMWARE UPDATE
First priority: Internet download
Check new FW from NOC and download from internet
2nd: OAD download
Tuner tune to specific channel to check and download
FW from RF signal thru Antenna or Cable.
3rd: USB stick update
Put new FW in a USB stick and mail to customer and
update thru VIA TVs USB port.
All update image are encrypted
48
SVxx2XVT
FIRMWARE UPDATES
SVxx2XVT
50
FIRMWARE UPDATES
VIDEO
LCD TROUBLESHOOTING
VIDEO (cont)
LCD TROUBLESHOOTING
AUDIO
LCD TROUBLESHOOTING
AUDIO (cont)
LCD TROUBLESHOOTING
54
55
1.
2.
PLASMA
56
P50HDM
3-4 YEARS
MAIN POWER
SUPPLY
Y DRIVERS
Y SUSTAIN
LOGIC PCB
MAIN
57
Z SUSTAIN
X DRIVERS
P50HDM STANDBY
CN801
Relay On
5V Standby
Ground
VS On
n/a
n/a
58
VS adjustment
VS
VA
VA
CN805
5Vctl and gnd
From Y SUS
59
VA adjustment
Y BOARD ADJUSTMENT
60
ADJUSTMENTS
DC Voltage, Waveform and Resistance Checks
OPERATING VOLTAGES
SMPS Supplied
VA 60v., VS 196v., 5v.
Y SUS Developed
VSC 115v, -VY -196v., IPM 18v. ER IPM, SUS IPM
Ramp UP, V SET_UP, V SET_DN
Y BOARD ADJUSTMENT
V set_Up
-Vy
VSC
Z_bias
Y BOARD ADJUSTMENT
The following voltages and waveforms should be adjusted in the order they are presented.
Always adjust the DC levels before the waveform adjustments to most accurately set the
Plasma Display Panel.
Voltmeter Adjustments to Y SUS
VSC: Used to shape the Y Drive waveform by setting the V Scan level. Measured at the
VSC test points.
-VY: Used to shape the Y Drive waveform by setting the negative excursion of the V Set.
Measure at the VY test points
Check Y Sus Bd Output Voltage with a DVM make sure the -VY and VSC are the
same as the Voltage Label on the upper right portion of the PDP.
VSC TP
-VY TP
62
Z BIAS ADJUSTMENT
xx.0
DVM
Z bias
VR3
- +
On the Z-Sustain PCB with the DVM across R111 adjust the potentiometer until the
DVM reads the voltage that listed on the PDP sticker.
63
Normal Waveform
Ramp Up
Scope TP
35 micro seconds
-VY
Vset_UP
Ground
This test point is the
reference for all the
following signals referred to
here.
Readings are taken with
the probe set to 10x1.
64
Vset_DN
+ VSC
Ramp Adjustment
PLASMA TROUBLESHOOTING
Noticeable low
level color
distortion with
the Ramp_up
too low
Ramp up too low
65
Vset_UP Adjustment
PLASMA TROUBLESHOOTING
66
Vset_DN Adjustment
PLASMA TROUBLESHOOTING
The center
begins to wash
out and arc due
to decreased
Vset DN time.
All of the
center washes
out due to
increased
Vset_DN
time.
Vset DN too high
67
VSC Adjustment
PLASMA TROUBLESHOOTING
Y SUSTAIN BOARD
PLASMA TROUBLESHOOTING
Y sustain board
Control Board supplies Logic Signals to the Y Sustain Board for processing,
which then develops the signal to drive both of the Y Drive Boards
sequentially with the Y Output Waveform for PDP operation.
If fuse is open
suspect
IC101 or 102
as being bad.
Complaint:
Loud snap
then no
picture
Probe connect point to Oscilloscope
to check Y Drive output waveform
to the Y Driver Boards
69
Logic signals
from Control
Board
Y SUSTAIN BOARD
PLASMA TROUBLESHOOTING
Z SUSTAIN
5V
Logic signals
needed to
generate drive
waveform
5V, VA, VS
5V VA
Y SUSTAIN
Generates Vsc,
-Vy, VS and VA
FETs amplify
Sustain Waveform
Y Drive Board
70
Control Board
Display Panel
71
IPM REVIEW
PLASMA TROUBLESHOOTING
PLASMA
TROUBLESHOOTI
1. SUS IPM (IC202)
NG
2. ER IPM (IC201)
Role of IPMs
72
PLASMA TROUBLESHOOTING
1. GND ( ), Sus-out ( - )
2. Sus-out ( ), Vs ( - )
3. ER-DN ( - ), GRND ( )
4. GRND ( + ), ER-UP ( - )
5. 18v ( - ), ER GRND ( + )
6. 5v ( - ), ER GRND ( + )
Reverse Test :
1. GND ( - ), Sus-out ( )
2. Sus-out ( - ), Vs ( )
3. ER-DN ( ), GRND ( - ) 1.4
4. GRND ( - ), ER-UP ( + ) 1.4
5. 18v ( + ), GRND ( - ) 1.9
6. 5v ( + ), GRND ( - ) .9
Note: ER_HIGH ER_LOW, to ER_lO
OPEN in Diode Check
73
Y SUSTAIN
PLASMA TROUBLESHOOTING
No display - fuse
5V - SMT fuse
Va, Vs - ceramic fuse
VS
5V
74
Y SUSTAIN
PLASMA TROUBLESHOOTING
75
Y SUSTAIN
PLASMA TROUBLESHOOTING
Y DRIVE BOARD
PLASMA TROUBLESHOOTING
TROUBLESHOOTINGPLASMA
77
Y DRIVE BOARD
PLASMA TROUBLESHOOTING
DEFECT
Horizontal bar displays across the screen due to no Scan Pulse caused by
Scan IC Failure.
Failures can be found, sometimes by a visual inspection of the Y DRIVE
Board scan ICs .
78
PLASMA TROUBLESHOOTING
Z SUSTAIN Board
Z SUSTAIN Board
This Section of the Presentation will cover troubleshooting the Z-SUS Board Assembly. Upon
completion of this section the Technician will have a better understanding of the circuit and
be able to locate voltage and resistance test points needed for troubleshooting and
alignment.
DC Voltage and Waveform Test Points
Z BIAS Alignment
Resistance Test Points
Operating Voltages
Y SUS Supplied
Developed on Z SUS
79
VA 60v.
VS 196v.
5v.
Z Bias 90v
IPM 18v
SUS_IPM
ER_IPM
Z SUSTAIN
PLASMA TROUBLESHOOTING
PLASMA TROUBLESHOOTING
Z SUSTAIN
Z SUSTAIN BOARD
Z Sus waveform TP
P151
VS
VA
IC7
SUS_IPM
Z Bias TP
R111
IC5
ER_IPM
Z bias
adjust
Supply
VA &
5v to X
boards
5V
PLASMA TROUBLESHOOTING
Z SUSTAIN
18 V
Output TP
Z-bias TP
To Center X bd
82
To Right X bd
VR3, Bias
Control
PLASMA TROUBLESHOOTING
Z SUSTAIN
83
PLASMA TROUBLESHOOTING
Z SUSTAIN
Z SUSTAIN receives
5V, VA, VS
CONTROL BOARD
IPM GENERATES
ERASE / SUSTAIN
WAVEFORM
Provides 5V and VA
X BOARDS - CENTER
AND RIGHT
GENERATES Z BIAS
DISPLAY PANEL
Via FPC
84
Z SUSTAIN
PLASMA TROUBLESHOOTING
IPM Fail:
Dark display
Dark Display
Use the same diode check as
with the Y Sustain
P1 Cable Connection:
To Control
Board
85
Z SUSTAIN
PLASMA TROUBLESHOOTING
SLIDE
Be Gentle!
Resistance Measurements
VS Started at 340 meg settled approx 1 meg
VA 1.3 meg
5v 1 meg
B10 to Chassis Ground 2 meg
Chassis Ground to SUS_OUT 2 meg
SUS_OUT to VS 1 meg
ER low to ER 10 1 meg
ER 10 to ER High 1 meg
18v to Chassis Ground 6K
SUS_UP to Chassis Ground 700K
SUS_DN to Chassis Ground 2meg
ER_UP to Chassis Ground 10K
ER_DN to Chassis Ground 10K
CONTROL BOARD
PLASMA TROUBLESHOOTING
Temperature diodes.
Lower 3 lit is good
GND
5V
3.3V
1.8V
3.3V
2.5V
87
P3, Pin 1
TO Z SUS
P1, Ramp Up
P2, Z Bias
P3, ZSUS Dn
P5, ZSUS Up
P6, Z Bias1
P9, Z ER Dn
P11, Z ER Up
X DRIVE BOARDS
PLASMA TROUBLESHOOTING
88
VA From the Z SUS Board to both the Center and Right X Boards.
VA From the Y SUS Board to the Left X Board
5v From the Z SUS Board to both the Center and
Right X Boards.
5v From the Y SUS Board to the Left X Board.
The Control Board supplies the Video Signal to the TCP ICs. If there is a bar defect
on the screen, it could be a Control Board problem.
TCP (Tape Carrier Package) supplies RGB 6bit signal to the PDP by connecting the
PAD Electrode of the PANEL with the X Board
The X Board receives a Logic Signal from the Control Board and controls the Address
Pulse (generates Address Discharge) by an ON/OFF operation, and supplies the
waveform data to TCP.
Vertical line: Disconnect TCP, check for a possible particle, if found remove with
compressed air or soft fabric. If 1 vertical line can not be resolved by this, then the
defect can not be repaired and the PDP will need to be replaced.
X DRIVE BOARDS
PLASMA TROUBLESHOOTING
Location
POOR CONNECTION
Vertical line
( similar with IC fail )
89
Displayed Defect
PLASMA TROUBLESHOOTING
Abnormal Picture bars, lines, intermittent lines, etc, can
be caused by the Flexible Printed Circuit (FPC) being
installed incorrectly at the X driver connectors (vertical
line) or the Y driver connector (horizontal line). Also cold
solder at either boards connectors or bad FPC at the
panel itself should be considered.
90
PLASMA TROUBLESHOOTING
INTERCONNECT
CABLE DESCRIPTION
12
6
14
13
13 - 5V supply
5
1
2
9
8
91
11
10
INTERCONNECT
PLASMA TROUBLESHOOTING
CABLE
DISPLAY
1
234
5
6
7
8 9 10
11
12 14
13
Cable 8 or 2 was
disconnected
92
well connected
Not connected
POWER SUPPLY
PLASMA TROUBLESHOOTING
93
VIDEO
PLASMA TROUBLESHOOTING
* Audio is not tied to the SUS boards but having audio does
tell you that the Main board and or Audio board is
processing the signal.
94
VIDEO (cont)
PLASMA TROUBLESHOOTING
4. Good audio but video has white static line (top and
bottom)
a) Check if its on all channels (should only be on some digital channels, not
on analog channels)
b) Check if its on all inputs
c) Try different sources
95
AUDIO
PLASMA TROUBLESHOOTING
1. No audio
a) Check speaker setting in menu
b) Check audio connection.
c) Check speaker connection
d) Check input source, try other inputs
e) Scope audio output
e) Replace speakers if output to speakers is good.
96
AUDIO (cont)
PLASMA TROUBLESHOOTING
Point the remote at a digital camera or cell phone camera and select any
remote button while looking through the viewfinder. You should see the
LED flashing. If not, remote is most likely bad
b) Check IR connection to Keypad or M/B depending on model.
c) Check Keypad connection to M/B if it applies
d) Check if side buttons work if not, button may be stuck. If so, remove rear
cabinet measure voltages to MB when buttons pressed.
e) If remote is programmed to another device see if it works
f) Suggest to replace MB if all the above checks good.
SPECIAL INSTRUCTIONS
VM60PHDTV10A
99
VM60PFHDTV10A
3-4 YEARS
Y Drivers
Upper X Drivers
Y Drivers
Y Sustain
Control Bd
Logic
Y Sustain
Z Sustain
Main Power Supply
Audio PS
Audio
Tuner
Lower X drivers
Digital PCB
Main Board
Lower X Drivers
100
Audio
Z Sustain
P/S VM60PFHDTV10A
P/S 3
VA
P/S 1
VS
-------------------------------------
P/S 2
101
VP504FHDTV10A
2 YEARS
Y Drivers
Z Sustain
Control
Board
Y Sustain
Main
Power
Supply
Main Board
Audio PS
Speaker
102
X Drivers
Speaker
GENERAL
Before putting the TV down on the floor/table, make certain that you have
a soft blanket or equivalent on the surface.
Wear ESD protection prior to touching any boards to prevent and
electrical discharge, which will damage the parts.
After removing the back cover, be sure to replace some of the screws,
securing the frame and the bezel, to prevent the frame from separating
and potentially falling out. Not all sets provide this option. Consider
putting the back cover on with a few screws.
When lifting these TVs, make certain that the bezel and frame are held
securely in place, prior to lifting. It is highly recommended that the Service
Provider replace the cover and secure it with at least 4 screws on each
side of the TV to insure that the panel does not separate from the frame.
103
GENERAL
When removing the TV from a stand, do not slide the TV off of the
stand. Lift the TV up and move it to avoid scratching the furniture.
Remember to check for and remove any obstructions inside the
panel area of the TV to avoid scratches and cracks.
Remember when replacing the sustainer boards, both of the
sustainer boards need to be replaced together at one time.
Replacing one by one may kill the boards.
DAMAGES RESULTING FROM MISHANDLING OF ANY TV WILL
LIKELY RESULT IN THE SERVICE PROVIDER REPLACING THE
TV AT THEIR OWN EXPENSE
104
Thought Process
105
Define: Look at the symptom carefully and determine what circuits could be
causing the failure. Use your senses Sight, Smell, Touch and Hearing. Look for
burned parts and check for possible overheated components. Capacitors will
sometimes leak dielectric material and give off a distinct odor. Frequency of power
supplies will change with the load, or listen for relay closing etc.
Localize: After carefully checking the symptom and determining the circuits to
be checked and after giving a thorough examination using your senses the first check
should always be the DC Supply voltages to those circuits under test. Always confirm
the Supplies are not only the proper level but be sure they are noise free. If the
supplies are missing check the resistance for possible short circuits.
Isolate: To further isolate the failure check for the proper waveforms with an
oscilloscope to make a final determination of the failure. Look for correct Amplitude
and Timing of the signals also check for the proper Duty Cycle of the signals.
Sometimes glitches or road bumps will be an indication of an eminent failure.
Correct: The final step is to correct the problem. Be careful of ESD and make
sure to check the DC Supplies for proper levels. Make all necessary adjustments
and lastly always perform a Safety AC Leakage Test before returning the product.
GENERAL INFORMATION
106
107
109
112
113
114
Complete Model
Number of the TV
115
116
Panel Mfr
117
Panel Model
Number
118
Panel MFR
119
Contact list
120
121
THANK YOU!!
122