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Cause and Effect Diagram
Cause and Effect Diagram
Cause and Effect Diagram
Diagram
(C&E, Ishikawa, Fault or Fishbone Diagram )
C&E Diagram
Objective
C&E Diagram
Problem/
Desired
Improvement
Cause
Root
Cause
C&E Diagram
Problem/
Desired
Improvement
Cause
Root Cause
C&E Diagram
C&E Diagram
Product/Manufacturing
Man
Machine
Methods
Five Key
Sources of
Variation
+ Environment
Measurement
Materials
Transactional/Service
People
Policies
Procedures
Five Key
Sources of
Variation
+ Environment
Measurement
Place
Effect
Main Category
Problem
se
Cause
u
Ca
b
Root
Su
Cause
Materials
Methods
Problem/
Maintenance
Machinery
Manpower
Fishbone diagram sourced from GOAL/QPC Black Belt Memory Jogger published 2002
C&E Diagram
10
C&E Diagram
11
C&E Diagram
12
C&E Workshop
* Use the headings (Ps and Ms) as guidelines. Customize to better describe the process
C&E Diagram
13