Process & Performance

Management

Presenting iGrafx
Leading provider of Business
Process Management
solutions for over 20 years
More than 10,000
customers - including
2/3 of the Fortune 100
Operating in 19 countries

Multi-industry Expertise

What is Process Performance

Management?

PR
OC
ES
S

OP
TIM
IZA
TIO
N

Design = Model

N
IO
AT
NT
ME
LE
MP
SI
ES
OC
PR

prove = Fix whats wrong

DESIG
N

WORKFLOW LIFECYCLE

PROCESS ANALYSIS

MONITOR
&
IMPROVE

onitor = see whats going on

RUN

Run = Business uses it

Process Performance Management

Plan

Mapping KPIs to Goals / Strategies

Your value chain aligned to

Standards

PCF

Architechture for your enterprise

resources

Integrate Strategy with your

Operations

All in one place

Measure Performance against

Strategy

Create Role based real time KPI

dashboards

CEO dashboards

Success Stories
Goal

Capability

Benefit

Result

The CFO of a major international airport had a goal to shorten a

complex and inefficient financial reporting process spanning
multiple subsidiaries.
iGrafx replaced their manual process with an automated system
that distributed tasks efficiently to process participants and
provided managers with visibility into how the process performs.
The financial team now has a more efficient workflow through a
single system and is notified immediately in case there are any
bottlenecks or issues to be resolved.
After implementing the automated process, they gained 40% in
process throughput time, reducing from 5 to only 3 months to
complete the process.

Success Stories
Goal

Capability

Benefit

Result

The Director of Operations and Purchasing at a large electronics

manufacturer had a goal to better manage the fulfillment of over
10,000 product change requests and speed up time to market.
iGrafx replaced manual process with an automated system that
distributes tasks efficiently to process participants and provides
managers with visibility into how the process performs.
The system now assigns tasks to the department in a timely
manner, and notifies them immediately in case there are any
bottlenecks or issues to be resolved.
After implementing the automated process, they reduced their
lead time and time to market for product changes, saving them
$950k per year.

Success Stories
Goal

Capability

Benefit

Result

The Project Management office at a luxury car manufacturer had a goal

to better manage the fulfillment of custom equipment orders for their
most valuable customers and speed up time to delivery.
iGrafx replaced their previous process using a single excel file with an
automated system that distributes tasks efficiently to process
participants and provides managers with visibility into how the process
performs.
Rather than all departments getting involved at every step, the system
now assigns tasks to the department in a timely manner, and notifies
them immediately in case there are any bottlenecks or issues to be
resolved.
After implementing the automated process, they reduced their
average delivery time of custom automobiles from 3 months to
only 4 weeks.