Monitor & Analyse System

The Computing Center Management System

(CCMS) allows you to monitor, control, and

configure your SAP System

Monitoring: What, Why, Who,

When
What Components in R/3:

Why -

Keep the system running

Improve performance

R/3

(application servers,
buffers, applications, )

Who -

Administrators

Database:

(performance, backup, )

Operating system:

(CPU, file system, )

When -

Periodically
11

12

10

3
8

4
7

The Alert Monitor (RZ20)

View
View

Monitoring Tree Elements

Monitoring Tree Elements

All
Alltree
treenodes
nodes

Monitoring Objects
Monitoring Objects

Represent one physical

Represent one physical
ororlogical
logicalobject
object
Summarize alerts and
Summarize alerts and
propagate
propagatetotohigher
higher
nodes
nodes

Monitoring Attributes
Monitoring Attributes

Receive data and may

Receive data and may
create
createalerts
alerts
Use data for analysis
Use data for analysis
alerts
alerts

<SID>
<SID>
SD
Transport
Database

<host>_<SID>_<No>

Monitoring Objects

Operating Syst.

Disk

CPU

Backup

Performance

Buffers

All objects summarized in

monitoring tree
CPU idle %
CPU idle %

Monitoring Attributes

Display history and present state,

especially alerts
Method assignment for:
Analyzing alerts
Reaction and notification
Data collection

Monitoring Architecture
Terminology
Data
DataConsumer:
Consumer:RZ20
RZ20

Data
DataConsumer
Consumer
AAPPI I

Monitor
Monitor

Monitoring
MonitoringArchitecture
Architecture
Analyze

FM

Monitoring
object

Data
Data
supplier
supplier

DB

Monitoring
object

Data
Data
supplier
supplier

OS

Monitoring
object

Performance
DB

Data
Data
supplier
supplier

Data
Data
supplier
supplier

R/3

R/3
Syslog

Monitoring: R/3 Servers

and Instances
Information:

Application
server 1

Application
server 2

Application
server x

R/3 System

Instance names
Hostname
Types of work processes
Release Notes
Work process overview
User overview

SM51

Action:
Remote Logon

Monitoring: R/3 Users

Application
Server 1

Information:

SM04 / AL08
SM04

.
.
.

User
Client
Terminal
Transaction

AL08
Actions:
Application
Server x

SM04

Start and stop WPs

Debugging
Trace
End session

Monitoring: Workload
Analysis
Information:

ST03

Application
server 1

Application
server 2

Dispatcher

Task handler
Dynpro Processor
ABAP Processor

Different task types:

DB-SS

11

12

10

3
8

4
7

Application
server x

Response time
DB request time
Load time
Wait time
CPU time
...

Dialog
Update
Background
RFC
Total

Monitoring: Buffers
Information (buffers):
Application
server 1

ST02

Table
Buffer

Application
server 2
Nametab

Application
server x

PXA
Buffer

...

Hit ratio
Free space
Swaps
...

Information (SAP memory):

Current in use
Max. used
On disk
In memory
...

Use the database analysis tools to look in more detail at alerts shown in RZ20

Database (view in RZ20)

<DB System>
space management
performance
backup/restore
R/3 consistency
running jobs
health

St

DB02

ST04
DB13

DB12
Backup logs

CRITICAL TASKS
Checkup that the R/3 System is up
Check daily backup (DB12)
Check all A/s is Up (SM51)
Check the CCMS Alert Monitor (RZ20)
Check for any failed Updates (SM13)
Check System Log (SM21)
Reviewing cancelled Jobs (SM37)
Checking Locks (SM12)
Check for Users on the System (SM04/AL08)

contd

CRITICAL TASKS
Check for Spool Problems (SP01)
Check Job Log (SM35)

Review and Resolve dumps (ST22)

Review Workload Statistics (ST03)
Review buffer statistics (ST02)
Review of DB error logs (AL02/ST04)
Review of O/S logs (AL16/OS06)