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Robbins, Coulter, Sidani, Jamali: Management: Arab World Edition
Robbins, Coulter, Sidani, Jamali: Management: Arab World Edition
SUBJECT DESCRIPTION
This subject introduces students to key
management theories and concepts including
organisational culture, social responsibility, ethics,
managing groups, motivating employees,
planning, managing human resources and
employee relations, strategic management,
decision-making, managing operations, leadership
and management control systems.
LEARNING OUTCOMES
On successful completion of this subject, students will be able to:
1. Describe the workplace environment and its major influences in the
business world
2. Explain various managerial roles and challenges in contemporary
business organisations
3. Describe and compare a range of major perspectives in management
theory
4.Analyse management theory through reflection on simulations and case
studies
5. Explain the role that managers and other stakeholders have to play in
developing competitive, productive, and rewarding organisations.
Assessment:1
Case-study analysis
Students will form groups of 3-4 in the first tutorial
and will choose a case study for analysis and
presentation.
The format of the presentation will be discussed in the
same tutorial.
Each student has to speak for about 5 minutes. They
will be asked questions by the teacher and their
peers after the presentation and their responses will
be graded.
Use of visual aids including, but not limited to, power
point is encouraged.
IMPORTANT!!!
Assessment:2
Mid- Session Test: Week 7
Duration: 1.30 hours
Topics covered in lectures from weeks 1 to 6
Assessment:3
Final Exam
Learning Outcomes
Follow this Learning Outline as you read and study this chapter.
1.1 Who Are Managers?
Explain how managers differ from non-managerial employees.
Describe how to classify managers in organizations.
1.2 What Is Management?
Define management.
Explain why efficiency and effectiveness are important to
management.
1-8
Learning Outcomes
1.3 What Do Managers Do?
Describe the four functions of management.
Explain Mintzbergs managerial roles.
Describe Katzs three essential managerial skills and how the
importance of these skills changes depending on managerial
level.
Discuss the changes that are impacting managers jobs.
Explain why customer service and innovation are important to
the managers job.
1-9
Learning Outcomes
1.4 What Is An Organization?
Explain the characteristics of an organization.
Describe how todays organizations are structured.
1.5 Why Study Management?
Discuss why its important to understand management.
Explain the universality of management concept.
Describe the rewards and challenges of being a manager.
1-10
Learning Outcomes
1.6 Is There An Arab Model Of Management?
Discuss an approach towards an Arab Model of Management.
Explain what may have influenced Arab Managerial thought
and practice.
1-11
1-12
1-13
Exhibit 12
1-14
Managerial Levels
Classifying Managers
First-line Managers
Individuals who manage the work of non-managerial employees.
Middle Managers
Individuals who manage the work of first-line managers.
Top Managers
Individuals who are responsible for making organization-wide
decisions and establishing plans and goals that affect the entire
organization.
1-15
What Is Management?
1. Define management.
2. Explain why efficiency and effectiveness are important to
management.
1-16
What Is Management?
1-17
Effectiveness
1-18
Exhibit 13
1-19
1-21
Organizing
Leading
Controlling
1-22
Exhibit 14
1-23
Management Functions
1-24
interpersonal relationships,
decision making.
1-25
Interpersonal roles
Figurehead
Leader
Liaison
Informational roles
Monitor
Disseminator
Spokesperson
Decisional roles
Entrepreneur
Disturbance handler
Resource allocator
Negotiator
practical doing
1-26
Human skills
Conceptual skills
1-27
Exhibit 15
1-28
Exhibit 16
Changes
Affecting A
Managers
Job
1-29
1-30
1-31