A new way to reward over

achievers, in the
competitive GCC Real
Estate market!

Prepared by Lewis Windle for MD & HR

Lewis@kensington-software.com
0565999314

Contents

What is Work Awards? How can it help Prime Places increase sales?

Potential use of Work Awards, incentives to run & benefits for Prime

How it works & Screenshots of the system

Existing users & client case studies

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Commercial Proposal & Business Case for FAM Properties

What is Work Awards?

Work Awards is a platform that motivates and engages employees by introducing gamification into the
workplace. It recognizes effort in the workplace and rewards these efforts through a point redemption
system, where employees can use points to redeem physical goods as a reward.

Connect the workforce

Work Awards interactive platform allows people to interact, get involved and stay connected
to the big picture. Produce connected, cohesive and productive teams with our mobile
support, 1-to-1 chats and group chats.

Collaborate
Interact, exchange ideas and collaborate on the Work Awards platform. Incentivize out of
the box thinking with our Idea Zone, or use the Learning Center as a 24/7 resource bank
for expert knowledge on various subjects, like sales or organizational ethics.

Recognize and Reward

Let your employees recognize each other for the successes of
each day. Instill a positive appreciation culture across levels, and
reward high performing employees with tangible, redeemable
goods from a multitude of stores around the world.

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Commercial Proposal & Business Case for FAM Properties

How can it help FAM properties increase sales?

8% Higher Profits achieved after successful implementation and 12 months use of Work
Awards framework

22 % increase in customer loyalty on previous years

38% above average productivity in the workplace

0.07% increase on stock value over projected yearly forecast

5% change in retention rates

Saving of 39% of last years costs on recruitment/ onboarding/training

Based on Real Estate Industry current client case study* Reference Available

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Commercial Proposal & Business Case for FAM Properties

Contents

Potential use of Work Awards, incentives to run & benefits for Prime
Places

How it works & Screenshots of the system

Existing users & client case studies

Page 5

Commercial Proposal & Business Case for FAM Properties

Background of Work Awards

We boast functionality and gamification far superior than our main competition in other regions, however we have localized
redemption awards available and customizable to requirements.
Another key are is our local 1-1 account management, 3 visits p/m for account handling and level 1 support out of our 2
offices in Dubai.
Work Awards offers enterprise applications to tech-drive R&R, simplify global redemption and gamify engagement. Our
Culture Rewards platform helps organizations to align their employeesto evolving c-priorities, and buildculture of high
performance, innovation, learning and appreciation.

An integrated platform for R&R management & employee connect delivers following values to organizations:

Single integrated cloud-based system (Web & Mobile App) that enables automation of reward programs, provides a
real time platform for instant recognition & proliferation of desired values, behaviors & performance for employees

Enterprise social elements that are easy to use and high on employee adoption share updates, propose ideas to innovate
and implement, run surveys/ quizzes, social contests targeting organizational engagement

A variety of gamification tools that enable increased adoption and participation

End user commercial value & employee delight through a wider culturally relevant catalogue spread across physical
products, gift vouchers & exclusive experiences

Flexibility to integrate with a variety of HRMS systems for automated employee exit and onboarding updations

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Commercial Proposal & Business Case for FAM Properties

Potential use of Work Awards, incentives to run & benefits

for FAM Properties
In the tough real estate market, a way to keep ahead of the curve is to have a motivated workforce.
There are many ways to do this inside the Work Awards system
Running Incentive Programs (badges) for employees to earn, for achieving said award.
Social & Gamification Allowing peers to comment on achievements, like & share on social media.
Leaderboards of achievers shows who is a the top for the day or month, spurring employees to be winners.
Giving a badge with a value behind it means whenever the employee wants they can spend the points inside the system in the
redeem credits module.
This give on the spot recognition, and a on the spot rewards!
Choice is important, as not all employees like receiving a gift card or voucher. Eg, Badges below!

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Commercial Proposal & Business Case for FAM Properties

Catalyzing the Impact through Gamification

Impact of Gamification
Gamification in R&R thrives on 4 key elements

Align Behaviors with Organizational Goals

Increase the drive for Practice & Perfection

Competition

Increase Adoption of technology

Achievement

Amplify the desired effect through Engagement

Expression: Self & Community

Induce the winning habit

Identity

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Commercial Proposal & Business Case for FAM Properties

Contents

What is Work Awards? How can it help increase sales?

Potential use of Work Awards

How it works & Screenshots of the system

Existing users & client case studies

Page 9

Commercial Proposal & Business Case for FAM Properties

Round the Year Engagement

Work Awards is a platform for organizations to transform their culture through the introduction of a series of structured
Rewards & Recognition interventions powered by tools of gamification.
The platform allows organizations to design and manage centrally, a wide variety of Rewards & Recognition programs across
Nomination based, Data based or Peer to Peer categories with the following features & functionalities'.

Single
integrated
system

Add, Modify,
Delete
Programs

Proliferate Org.
Values

Employee
Social connect

Point Based
Reward
Schemes

Surveys, Polls
& Quizzes

Peer to Peer
badges

Post, Share,
Like,
Congratulate

Automation of
Nominations

Real Time
Dashboards

Long Service
Milestones

Ideation,
Contests

Budget
Management

Choice of
Rewards

Individual
Development
Plan

HR Policy
Updates

Self
Redemption
Experience

Live Wall of
Fame

KPI
Gamification

Leader boards,
Events
Calendar

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Commercial Proposal & Business Case for FAM Properties

Platform for Rewards & Social Recognition

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Commercial Proposal & Business Case for FAM Properties

Tools For Gamification - Catalyst for R&SR Success

LEADERBOARD
Sleader boards for
Create & display

REWARD
POINTS
Define monetary
value of your rewards in

your top performers

Reward Points getting populated in a

central kitty for wider choice of Reward
Redemption

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BADGES
Gamification through creation of
badges for each promotable
behaviour & organizational values

Commercial Proposal & Business Case for FAM Properties

Virtual Wall of Fame & Custom Leader boards

Create a thanking culture by providing a platform for instant appreciation

Instant gratification for top achievers
Live recognition feeds that colleagues can contribute to

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Commercial Proposal & Business Case for FAM Properties

Creating a Culture of Recognition &

Appreciation

Facilitate an employee to appreciate instances of positive contribution, positive behavior & efforts

Live recognition feed on Wall of Fame

Live recognition feeds that colleagues can contribute to and building success stories from each achievement

Mandatory citations for exemplary instance to create memories and create role models

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Commercial Proposal & Business Case for FAM Properties

Automated Nomination Reward Processes

Nominate a team/ individual

Automate Manager driven Nomination

Programs
SPOT Awards
Shining Star Awards
Bronze/Silver/Gold/Platinum

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Commercial Proposal & Business Case for FAM Properties

utomated Nomination Reward Processes

Manage Pending Approvals

Define multi layer approval workflow/council
ratings
Multiple files to support nominations
Customized icons for each nomination type

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Commercial Proposal & Business Case for FAM Properties

Automated Personal Milestone Celebrations

Make your employees feel special on their Personal milestones

Automated celebration feeds on the employee social space

Allow peers to become part of the celebration and make the occasion more
special

Drive engagement like never before

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Commercial Proposal & Business Case for FAM Properties

Automated Service Milestone Celebrations

Infuse confidence amongst the employees in the companys future

Make your employees feel special for years of dedication

Automated celebration feeds on the employee social space

Allow peers to become part of the celebration and make the occasion more
special

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Drive engagement like never before

Commercial Proposal & Business Case for FAM Properties

Self Managed Program Configurator

Create/ Modify Program Rules

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Commercial Proposal & Business Case for FAM Properties

Surveys & Quiz Module

Reward employees
to quickly &
effectively
participate in
company quizzes and
policy's
Drives organizational
engagement
Improves automation
in the HR department

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Commercial Proposal & Business Case for FAM Properties

Self Managed Program Configurator

Define & Allocate Budgets

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Commercial Proposal & Business Case for FAM Properties

Redeeming a Reward of choice

Browse, select, redeem

Provide employees with a greater
choice of rewards that are exclusive
& experiential in nature and
culturally relevant. Experiences
make memories and memories
create repeated behaviours.

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Commercial Proposal & Business Case for FAM Properties

IDPs (Individual Development Plan)

In-built IDP module

Assist individual employees in
career and personal development
Facilitate employees to reach
short and long term career goals
Improve current job performance

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Commercial Proposal & Business Case for FAM Properties

Real Time insights from the Live Dashboard

Switch to see Personal &

Team Progress on the go

Info-graphical representation

Live Trend Analysis

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Commercial Proposal & Business Case for FAM Properties

Custom Gamified Analytics

Benchmark against leading teams

View Head to Head status on pre-set recognition metrics

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Compare teams/ sub groups

across a variety of Recognition
Metrics

Create Team Alias based on

perceived team strengths and
characteristics

Commercial Proposal & Business Case for FAM Properties

Dedicated Mobile Application

Enables Real-time recognition

Ability to approve On the Move ensures
instant gratification
View Leader-boards on the go
Redeem rewards & track order status On the
Spot
SMS based actions for Non Smart Phone users

Reward
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Recogni
ze

Redeem

Commercial Proposal & Business Case for FAM Properties

A Truly Global Reward Redemption

Experience

1000+ Ready
options across
32 countries

Page 27

On demand
alliances for
new
geographies

Culturally
relevant &
locally
redeemable
options

Commercial Proposal & Business Case for FAM Properties

Reward value
standardization
across
currencies
through PPP
Index

Reward Options for the GCC

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Commercial Proposal & Business Case for FAM Properties

Reward Options for the GCC

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Commercial Proposal & Business Case for FAM Properties

Implementation Plan & Pricing Estimate

Employee Licenses

How much it costs

40x

5 $ Per User Per Year

Implementation &
training (1day)

1000 $ One off payment

year 1
Scope
Finalization

Launch

User Testing

Platform
Customization

Service Level
Agreement

Refer to the attached word document for these details.

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Commercial Proposal & Business Case for FAM Properties

Contents

What is Work Awards? How can it help increase sales?

Potential use of Work Awards, incentives to run & benefits

How it works & Screenshots of the system

Existing users & client case studies

Page 31

Commercial Proposal & Business Case for FAM Properties

About Us & Existing User Base

We are Your Partner for Success

Lewis Windle

Our experienced recognition specialists and industry thought

leaders are your advantage
When you bring Kensington to your organization, youre bringing
on a dedicated partner. Our caring and experienced Success
Services team will be there to help you navigate cultural
differences, roll out with a bang and create a long-term employee
engagement strategy. Whether youre 50 or 50,000 employees,
weve got the expertise to make your employee recognition
program a success.

CEO and co-founder, with several years

of benefit consulting experience. A wellrespected spokesperson and opinion
leader in the benefits industry, Lewis
leads over 40 talented Kensington People
across three continents, a calling he
describes as a total privilege

Our Select Clients

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Commercial Proposal & Business Case for FAM Properties

Key Features : Built on Voice of the Industry

Features/ Functions of Peoplecart Solution

Voice of the Industry
P2P Badges - Ensure alignment with high performance/
organizational behaviours that are driven through a culture of
recognition
Virtual Wall of fame, Social Peer Recognition Interface ensure a
R&R is more of a culture than a process
culture of recognition & appreciation is built
Social connect features that allow employees to post and
An engaged workforce needs to connect
participate in discussions and through Like, Comment & Endorse
features
Group Projects, Survey Zone, Idea Zone, Expert Talk, Best
Preservation & re-utilization of organizational
Practise Forums are tools that enable organizational learning by
knowledge has a positive financial impact on the
keeping inherent knowledge in the system and offer a platform for it
balance sheet
to be shared and re-utilized across the board
Peer Endorsements ensure positive instances and incidents on the
To replicate a positive instance, the cause must be
floor are shared along with details of the cause and means, thus
known
setting a benchmark for others to follow
Point based reward system and a varied rewards catalogue
One Size Doesnt Fit All when it comes to rewarding
ensures each employee can select a reward of choice after
employees
consultation with colleagues, friends & family
Experiences ( through Peoplecart experiential catalogue) that
Experiential rewards work better than cash
can be cherished with family or friends, create greater motivation
and elation; Proven through studies on mental models
Focus on behaviours ahead of outcomes

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Commercial Proposal & Business Case for FAM Properties

Case Study I : Technology for Employee R&R

A large Retail Conglomerate with over 20 Mn sq ft of operating space & 35,000

employees were looking at an integrated solution to drive the following results :

Define & Drive desired behaviors that

are inspired by organization values and
drive their demonstration in everyday
operations
Establish
a
clear
link
demonstrated
behaviors
&
outcomes
across
well
milestones

between
desired
defined

Popularize values, improve their linkage

to everyday actions
Create a culture of thanking, sharing
& celebrating together, amongst peers &
across the hierarchy
Inspire greatness by creating Role
Models& Stories of Success at the
workplace

Critical Factors

Elements Driving Success

Clearly defined and

communicated
Expectations/
Criteria for
Recognition

Wall of fame ensures, employees know why ,

what behaviour/ outcome has been
rewarded

The Reward of
Choice

Employees can redeem reward points across

a variety of choices

Real-time
Recognition of
Positive Events

P2P badges, Value Cards available on the

floor & provision of Mobile App

Translate
Experiences in
Memories

Personal recognition book that highlights all

workplace achievements rolled up into a
pre-set PDF template

Evaluate
Effectiveness of the
Framework

Defined metrics for assessment & schedule

for review of the framework

Provide employees with a greater choice

of rewards that are exclusive &
in nature
Pageexperiential
34
Commercial Proposal & Business Case for FAM Properties

Case Study II : Ease of Global Redemption

A global technology company focusing on VAS based solutions for Telecom companies, was looking for a solution that
could extend the same rewards experience to all its employees across 22 countries in America, Europe, Asia & Africa:
Peoplecarts solution was built with the following features:
Local reward options in each of the 22 locations - First time catalogs set up in countries like Burkina
Faso, Gabon, Chad, Niger, Indonesia & Philippines
Regional mapping of employees to catalog - System validates location with login credentials to ensure
employees are directed to the relevant catalogs with reward options in the local currencies
Region wise Analytics dashboard - Decision enabling analytical dashboards for leaders with metrics based
on geography, business unit, and reward classifications
High engagement - being created through a series of interventions that include catalog promotions

Key objectives
First time ever local
redemptions in West
African Nations

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Wide variety of
experiential reward
options across all
geographical
locations

Custom analytics
and dashboard
views for leaders

Commercial Proposal & Business Case for FAM Properties

All Recognition
programs to be
managed on a single
integrated platform