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GAMP as part of Your Quality System

a collaborative quality program for System Integrators

Paul Bennison
Industrial Applications Team

ISAThe Instrumentation, Systems, and Automation Society

GAMP as part of Your Quality System

Background

Today, our pharmaceutical customers typically procure automated


systems via relatively small local system integrator companies
These companies have widely different capabilities and interpretations of how to
comply to cGxP quality requirements
Project execution standards, both in terms of cost control and meeting schedules,
vary dramatically for one integrator to another
Large international pharmaceutical companies are looking to off load the burden of
managing many small suppliers in disparate locations

A need for a collaborative Quality System program for system


integrators exists

ISAThe Instrumentation, Systems, and Automation Society

GAMP as Part of Your Quality System

What is Validation?

How does a Quality System Assist Validation?

Automation System procurement example showing both Equipment


Supplier and User Responsibilities

Implementation Challenges

Why is Validation of Computer Systems Important?


What is GAMP? And Why was GAMP developed?

Establishing a Culture of Procedural Change


Document Management / Change Control

Quality System Summary

Benefits of a GAMP based approach


Actual example, ROI measurement with and without GAMP

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What is Validation?

The FDA has defined Validation as:

Establishing documented evidence which provides a high degree of


assurance that a specific process will consistently produce a product
meeting its pre-determined specifications and quality attributes
Key Words:
Documented evidence
Pre-determined specifications

Validation can be re-stated as a means of proving that the


requirements for a system have been:
defined in advance, and that the system has been tested to prove that these
requirements have been met and proof that each step has been completed by objective
evidence in the form of documentation

ISAThe Instrumentation, Systems, and Automation Society

Why is validation of Computer


Systems Important?

It can be argued that it is more important to apply the principles


of validation to automated systems than to any other aspect of a
pharmaceutical process.

Automated systems, especially software components cannot be tested


in the same way as a physical product
Software is different, all software programs contain errors. How it is used will determine
whether the errors become apparent or not.
Software application complexity can mean that we could not test every permutation of
inputs and use cases
Therefore end line testing (while still an important feature of a good quality system)
cannot be relied upon on its own to ensure product quality

The FDA believes that the only way to develop validatable software is
within a Quality Regulated Environment.

ISAThe Instrumentation, Systems, and Automation Society

What is GAMP and why was it developed?

GAMP - Good Automated Manufacturing Practice

1990, the UK Pharmaceutical Industry Computer Systems Validation


Forum (GAMP Forum) was set up to promote the better understanding
of validation of automated systems in pharmaceutical manufacturing
improve understanding of the regulations and their interpretation, to improve
communication within the pharmaceutical industry and with its suppliers

Why was GAMP developed?

Each company, and indeed each project team within a company,


tended to apply personal preferences rather that a methodology for
compliance
To provide suppliers with a universal standard that would meet the requirements of the
pharmaceutical industry
An independent standard that can be referenced within commercial contracts, Suppliers
can concentrate on quality concepts such as repeatability

ISAThe Instrumentation, Systems, and Automation Society

GAMP Guide and Special Interest Groups

Guide releases and publication dates

GAMP Organization

V 1.0, March 1995


V 2.0 May 1996
V 3.0 March 1998
V 4.0 Dec 2001

Europe and America

10 Special Interest Groups (SIGs)

JETT and Process Control

Source: JETT Consortium

ISAThe Instrumentation, Systems, and Automation Society

How a Quality System assists Validation

FDA believes that companies with effective Quality


Systems provide the best environment for developing
software

The repeatability and control over events that are


essential for the development of validatable systems are
best provided by a formal quality system. Systems that
regulate:
What Actions are taken on a project
How they are executed, and by Whom
What Steps are to be taken to Confirm that they have been implemented
correctly

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Implementation Using GAMP Guidelines

Keys steps involved for suppliers of computer systems to


ensure that their products can be successfully validated

GAMP 4.0 Figure 6.2

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Automated System procurement model


User

Supplier

User Audit

Master Validation Plan


Equipment Validation Plan
Explanation to Supplier
User Requirements
Specification
(Living Document)
Proposal Analysis

P.O.

Engineering Feasibility Study


and Results

RFQ
al
p os
o
r
P

Quality & Validation Plan Project Plan

P.O.

Functional Specification

Proposal

(traceable to URS)

Approval
Review Functional Specification

Detailed Design
Documentation
(traceable to Functional Specification)

Review Detailed
Design
Review System
Acceptance Test Specifications
Integrate with Validation
Documentation as appropriate

Source: JETT Consortium

Approval

Approv
al

System Acceptance Test


Specifications (IQ/OQ)
Hardware Software
System Acceptance
Testing and Results
User Witness Optional
Maintenance & Support
Documentation

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Users Activities

User Requirements Document

Vendor Audits

Prior to awarding a contract the vendors quality system and their


ability to meet the user requirements need assessment

Specification Review and Approval

Without a well defined Users requirements, all other validation


efforts are pointless

Users should review and approve the Validation Strategy, and


updates to UR, FS and test specifications

Factory Acceptance Testing

Prior to delivery of a system, the system (SW) should be tested. A


Users representative should witness this

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Users Activities

Installation Qualification

Confirms the H/W, electrical system drawings are same a specified


and has been installed correctly
GAMP 4, Documented evidence that the system has been installed according to
written and pre-approved specifications

Operational Qualification

A full functional test of the system prior to its intended use


GAMP 4, Documented evidence that the system operates in accordance to written
pre-approved specifications through the specified operating ranges

Performance Qualification

Establish documented evidence that the system performs in a


repeatable and stable manner over a number of batches or a period
of time

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Quality System Program - Lifecycle

Phase 1. the development of Written Procedures that control


each critical phase of the project

review draft quality program with pharmaceutical manufacturers


review draft procedures with system integrators

Release of the Quality System

Quality Policy - QP001


Issue and Control of Procedures - QP002
Issue and Control of Documents - QP003
System Configuration and Change Control - QP004
Training - QP005
Project Validation Plans - QP006
System design and Test Specifications - QPxxx etc..

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Implementation Using GAMP Guidelines


Design Documentation

ISAThe Instrumentation, Systems, and Automation Society

Implementation Using GAMP Guidelines


Test Documentation

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Managing Customer Expectations and


System Design
Specification
System Test Specification
Project
Deliverables

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Implementation Challenges

Establishing a Culture of Procedural Control

Variation In Acceptance Standard

Documentation Management and Change Control

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Implementation Challenges

Establishing a Culture of Procedural Control

Many software developers are resistant to ideas of working


within the confines of specifications and procedures
developed by others
A well defined quality system should not prohibit creativity or
improvements to a product
Undocumented maverick engineering efforts play no part in
this industry

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Implementation Challenges

Documentation Management

Effective documentation management is, arguably, the corner


stone of compliance. If doubt is cast over the timeline of data
creation or its accuracy, then all the other efforts expended can
be rendered worthless.
Follow the document lifecycle from creation, review, approval
issue, transmittal, change, re-issue, archival, and withdrawal
The cost of implementing a formal document management
software application, that manages e-signatures, security, audit
trails is beyond the means of many System Integrators
Lack of a collaborative solutions

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Implementation Challenges

Variation In Acceptance Standard

Despite GAMP being available since mid 90s, there is still a


wide degree of variation within the pharmaceutical industry to
what defines the minimum acceptable standards
It is not uncommon to see projects where documents are
created with the correct titles: URS, FS etc. However, upon
close inspection it becomes clear that the documents were
produced only to create the impression of a quality approach,
and were not referenced during the development of the
system

ISAThe Instrumentation, Systems, and Automation Society

Implementation Challenges

Collaborative Engineering - Document Management and Change Control

Remote
Engineering Teams
Lead PM

Sales

Accounting &
Administration

OEM Supplier

Specialty
Engineering
System Integrators

Customer

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Need to Collaborate

Project/Engineering
Infrastructure
Remote
Engineering Teams
Lead PM

Sales

Accounting &
Administration

OEM Supplier

Specialty
Engineering
System Integrators

Customer

ISAThe Instrumentation, Systems, and Automation Society

Implementation Challenges

Collaborative Engineering - Document Management and


Change Control

Change control continues to be a problem in the


pharmaceutical industry. Even where very high standards
were employed during the development of a computer
system, experience indicates that the System Development
Life Cycle (SDLC) often breaks down as soon as post
validation changes are made
SDLC: reference: GAMP 3, Volume1, Part 1, Section 7, Figure 7.3 The
Validation Concept Applied to the Development Life- Cycle of an Automated
System

ISAThe Instrumentation, Systems, and Automation Society

GAMP Methodology ROI Analysis


Courtesy of:
Dr. David Selby,
David Begg Associates,
Kirkbymoorside,
N. Yorks, UK
YO6 6AX
ISAThe Instrumentation, Systems, and Automation Society

Scenario

two equivalent sterile filling lines

equivalent equipment train

Ampoules (pre GAMP)


Vials (post GAMP)
Tunnel sterilizer
Filler
Automatic crack detection
Automatic particulate inspection

Equivalent project cost ($2m)

ISAThe Instrumentation, Systems, and Automation Society

Pre GAMP
Requirements
Specification

Minimal

0 <30%

Design Qualification

Not done

Pre-Delivery Inspection

100
60%

100

7 days

Now
0

70% 100

5 weeks

Installation Qualification 0

0 8-12%

Operational Qualification

Efficiency
(Day 1)

100

Availability
(for production)
Wastage

Software Review

Not done

Poor

Maintainability

Misc. Controls
Validation

Not done

Significant

Retrospective
Validation

Adequate

Documentation

Total Man days


(approx.)

100
30 days

ISAThe Instrumentation, Systems, and Automation Society

Post GAMP
Requirements
Specification

Comprehensive - 2 weeks
(+ several consultations)

Design Qualification

Significant

75% 100 Efficiency


(Day 1)
90%100
Now

7 days

Pre-Delivery Inspection
5 weeks

Installation Qualification 0
Operational Qualification
Software Review
Misc. Controls
Validation
Total Man days
(approx.)

4 days
2 weeks

100

100 Availability
(for production)

0 1%

100 Wastage

Good

Maintainability

Unnecessary

Retrospective
Validation

Good

Documentation

90 days
ISAThe Instrumentation, Systems, and Automation Society

Summary

GAMP should be the corner stone of your Quality System

FDA believes that companies with effective Quality Systems


provide the best environment for developing software
A Quality System derived from GAMP provides a consistent set of
development methods to aide and achieve validation

Collaborative Infrastructure Tools

Provides a geographically distributed project engineering team


the means through which consistent development methods
(GAMP/QMS) can be deployed
a collaborative quality program
for End Users, System Integrators
and OEMs

ISAThe Instrumentation, Systems, and Automation Society

GAMP as part of Your Quality System


a quality program for System Integrators
Paul Bennison
Schneider Electric - Pharmaceutical Competency Center
Raleigh, NC 919 855 1182
PAUL.BENNISON@MODICON.COM
GAMP Information sources:
WWW.GAMP.ORG
WWW.JETTCONSORTIUM.COM

ISAThe Instrumentation, Systems, and Automation Society

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