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A PAPER PRESENTATION ON

MANAGING WORKPLACE STRESS


AND COACHING
 (MANAGING STRESS AT HOSPITAL AND
REQUISITE COACHING)

 Presented by :
 A.Gloriya Jenifer
 Harishkumar Ramrakhyani
 MBA-II
INTRODUCTION…
• Stress is recognized killer and a major
contributor to workplace illness there by
reducing workers’ satisfaction and
productivity and increasing absenteeism
and turnover.

INTRODUCTION…(CONTD)
• Hospital workers have to deal with :
1. life-threatening injuries and illnesses
 complicated by ,
q Overwork
q Understaffing
q Tight schedules
q Paperwork
q Malfunctioning equipments
q Complex hierarchies of authority
q Dependent and demanding patients
q Patient deaths
RESEARCH CONDUCTED....
• Conducted a research at Spandan Heart Specialty
Hospital

• An analysis on the work of nurses i.e.,


o How they interact with the patients?
o How they carry out their medications?
o What all activities are involved in their profession?

S
T
R
E
S
S
O
R
S
agues increases *Responsibilities are shifted onto others * Problems are solved at an increasingly superficial level *New infor

*Hypertension
*Cardiovascular diseases
personality traits & existing personality problems increases *Immune disorders *Obesity *Depression *B
nstraints weaken *Intake of drugs
ssness appear
ly

scontent creeps in

*Concentration and attention span decreases * Distractibility increases


*Short & long term memory deteriorates * Response speed becomes unpredictable
*Error rate increases *Delusion & thought disorders increases
*Powers of organization and long term planning deteriorate

STRESS MANAGEMENT REGIME…


• Individual strategies..
ORGANIZATIONAL STRATEGIES:

• Trivet model of stress management




SUGGESTIVE CONCEPTUAL MODEL
• A totality trauma regulatory model

CONCLUSIONS…..
It is as though the world were being held together

by a handful of desperate men who, by working


themselves to death may keep the rest of the world
going.

 But again they may not.



REFERENCES…

1) Fontana David. (1996). Managing Stress, 1st edition,


Excel book.
2) Clegg Brain. (2000). Instant Stress Management, 1st
edition, Kogan Page India Pvt. Ltd.
3) Martha Davis, Elizabeth Robbins, Eschelman Mathew
McKay. (1996). The Relaxation and Stress Reduction
Workbook, 4th edition, Jaico Publishing House.
4) Hubbard, L.R. (2007). The Problem of Work, New Era’s
Publication.
5) Davidson Jeff. (1996). The complete IDIOT’s guide to
Managing Stress, Prentice Hall of India Pvt. Ltd.
THANK YOU…….

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