EU e-Government

Action Plan 20112015

Harnessing ICT to promote
smart, sustainable &
innovative Government
EUPAN, Dublin 4 April 2013

eGovernment
Action
Plan
4 Political Priorities; 14 priority areas; 40 specific actions
Supports the provision of a new generation of eGovernment
2011-2015
services for businesses and citizens
Based on the Malm Declaration, agreed on 18 November
2009 at the 5th Ministerial eGovernment Conference in
Malm, Sweden
Contributes to a knowledge based, sustainable and inclusive
economy for the EU, as set forth in the Europe 2020
Strategy.
Supports and complements the Digital Agenda for Europe

Key Targets by 2015

50% of citizens will have used

eGovernment services (42% in 2010)
80% of businesses will have used
eGovernment services (75% in 2010)
A number of key cross-border
services will be available on-line

The 4 Political
Empower citizens and businesses
Priorities

Reinforce mobility in the Single Market

Enable efficiency and effectiveness
Create the necessary key enablers and
pre-conditions to make things happen

Priority 1: Empower
citizens
Services designed
around
users needs and
and
businesses
Inclusive Services
actions)
(14
Collaborative Production of Services
Re-use of Public Sector Information
Improvement of Transparency
Involvement of citizens and businesses in
policy

Priority 2: Reinforce
mobility in the Single
Seamless Services for Businesses
Market
(10
actions)
Personal Mobility
EU-wide implementation of crossborder services and new services

Priority 3: Efficiency and

Effectiveness
(7
actions)
Improving Organisational
Processes
Reduction of Administrative
Burdens
Green Government

Priority 4: Key enablers

and pre-conditions (9
Open Specifications and
actions)
Interoperability
Key Enablers
Innovative eGovernment

Digital Agenda for Europe and

eGovernment Action Plan
adopted May 2010
adopted Dec 2010

14 actions
40 actions

101 actions
Digital
Single
Market

Interoperabilit
y and
Standards

Trust
and
Security

DAE, 8 pillars
Fast and
Research
ultra fast
internet
access

and
innovatio
n

Digital literacy,
skills and
inclusion

eGov Action Plan

ICT-enabled
benefits for
EU society
- eGovernment-

User
Efficiency and
Single Market
Pre-conditions
empowerment
Effectiveness

Internationa
l aspects

Self-Assessment for the

Implementation of the
eGovernment Action Plan 20112015
Scope of the Self-Assessment
is to

collect information regarding the implementation progress

of the actions of the eGovernment Action Plan 2011-2015
Results allow to
indicate progress and
identify areas where lack of progress or serious delays are
occurring

2012 Self-Assessment: MS
progress overview (24
actions)

Mid-Term Evaluation of the EU

eGovernment Action Plan 2011-2015

This evaluation will provide preliminary answers to how well is

the EU progressing towards the realisation of the Malm vision.
The review will consist of:
1. An assessment of the progress made on the different actions,
both by Member States and by the EC.
2. An estimation of the impact of the Action Plan on the
development of eGovernment in individual Member States
(policy, organisational and financial impact).
3. Recommendations for action during the remainder of the
Action Plan, but also for any future initiative.
Results available end 2013

Mid-Term Evaluation of the EU

eGovernment
Action Plan 2011-2015
Progress assessment:
Web platform
Pre-filled by contractors in coming weeks.
Mid-March collaborative data collection phase
where MS/EC validate, add where necessary
Builds on first self-assessment exercise
Compatible and complementary to DAE Dashboard
"Live" platform, MS can update

More information
Websites
http://ec.europa.eu/digitalagenda/en/digital-life/government