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Internal Control

Management 122
Michael Williams

Decentralization
Large organizations cannot be directly overseen
by a single person.
People are inherently selfish, so if not directly
controlled, they will maximize their utility, not
the organizations objectives.
To combat this, firms establish numerous
responsibility centers.
Someone is put in charge of each center and held
responsible for its achievements.

Decentralization
Each responsibility center is controlled by top
management through incentivization, not direct
command.
The manager of the division is evaluated on
certain accounting metrics.
Incentives for the manager must be aligned with
the best interests of the firm.
Ideally, responsibility should match control.
Penalizing a person for someone elses mistake is
inefficient and bad for morale.

Decentralization
Pros

Cons

Reduces burden on top


management

Top management includes


better decision makers

People lower in the hierarchy


will serve their own interests

People lower in the hierarchy


will serve their own interests

Improve reaction time

Responsibility centers
Standard cost center

Efficiency variances

Discretionary cost center

Non-financial output measures

Revenue center

Sales volume and price variances

Profit center

Actual - budgeted profit

Investment center

Return on investment (ROI)


or residual income (RI)

ROI = Profit / Investment


RI = Profit Investment x cost of capital

Problems with ROI and RI


ROI can discourage positive NPV investments if ROI > cost of
capital.
The new ROI will be a weighted average of the old ROI and the
new projects ROI.
Even a good project could water down ROI in a highly profitable
division.

Both ROI and RI can discourage positive NPV investments if


the manager has a short horizon.
This is a problem when the manager expects to move to a new
position in the near future.
Investments are typically costly in the early years and pay off
later. By then, the manager will be gone.

Problems with ROI and RI


Both ROI and RI can encourage negative NPV
investments if the manager has a long horizon.
This occurs when a new manager takes over.
Early performance doesnt matter. You can blame
bad results on your predecessor.

Both ROI and RI are based on profit and


investment measures that are potentially
inaccurate and manipulable.

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