-BARRIER FREE ARCHITECTURE-

RAJIV CHOWK METRO

STATION
CASE STUDY

A PRESENTATION
BY:
VARNIKA JAIN
ADITI AGARWAL
DEEKSHA JAIN
HARSHA GOEL
JAGRITI CHAWLA
RUPAL GUPTA

DELHI METRO RAIL

CORPORATION

1ST PUBLIC TRANSPORTATION SYSTEM IN INDIA TO BE DESIGNED WITH A

HOLISTIC APPROACH TOWARDS UNIVERSAL ACCESSIBILITY.
DMRC INCLUDED THE ACCESS NEEDS OF PERSONS WITH DISABILITIES
AND ELDERLY DURING THE PLANNING STAGE WITH THE HELP OF
SAMARTHYAM, TO PROMOTE UNIVERSAL ACCESS

STEPS TAKEN BY DMRC

1.

PLAN FOR DIVERSITY OF USERS FOCUS ON SAFE, COMFORTABLE &

EQUITABLE INFRASTRUCTURE FOR:

i.

PERSONS WITH DISABILITIES (PWDS)

ii.

PERSONS WITH REDUCED MOBILITY

STEPS TAKEN BY DMRC

2.

DMRC RESPONSE:

i.DMRC is committed to making the Metro fully accessible.

ii.Receptive to constructive feedback.
iii.Regularly access audits are conducted at stations by Samarthyam.

STEPS TAKEN BY DMRC

3. KERB RAMPS:
IT IS A SOLID (USUALLY CONCRETE) RAMP, GRADED DOWN FROM THE TOP
SURFACE OF A SIDE WALK TO THE SURFACE OF AN ADJOINING STREET.

Ramps provide safe access, Metro Station,

Rajiv Chowk

STEPS TAKEN BY DMRC

4. ACCESSIBLE FEATURES:
i.

RAMPS WITH HAND RAILS

ii. WAYFINDING SIGNAGE

iii. GUIDING & WARNING PAVING FOR PERSONS WITH VISION IMPAIRMENT
iv. BRIGHT COLOUR CONTRAST FOR LOW VISION PERSONS

STEPS TAKEN BY DMRC

TACTILE PATH

STEPS TAKEN BY DMRC

4. ACCESSIBLE FEATURES:

vi.

Signage at eye level

vii.

Lowered control panel

viii. Wide door

ix.

Grab bars inside lift

x.

Audio Announcement

xi.

Time adjustable door closing mechanism

xii.

Power backup

STEPS TAKEN BY DMRC

4. ACCESSIBLE FEATURES:
VI.

SIGNAGE AT EYE LEVEL

VII.

LOWERED CONTROL PANEL

VIII. WIDE DOOR

IX.

GRAB BARS INSIDE LIFT

X.

AUDIO ANNOUNCEMENT

XI.

TIME ADJUSTABLE DOOR CLOSING MECHANISM

xii. POWER BACKUP

xiii. WIDENED AFC GATES

STEPS TAKEN BY DMRC

4. ACCESSIBLE FEATURES:
xiv. RESTING AREAS FOR PERSONS WITH REDUCED MOBILITY PREGNANT
WOMEN, SENIOR CITIZENS AND PWDS.
xv. DESIGNATED SPACES FOR WHEELCHAIR PASSENGERS WITH ACCESS SYMBOL.
xvi.WIDE AISLE FOR BARRIER FREE MOVEMENT TO OTHER COACHES
xvii.ACCESSIBLE TOILETS

ISSUES

Broken ramps

Congestion caused by
cars.

Irresponsible digging by
civic agencies outside
various Delhi Metro
stations is making it
difficult for physically
challenged passengers to
use the metro.

The number of
wheelchairs and stretchers
at one of the busiest
stations Rajiv Chowk, is
limited to only three and
five respectively .

ABRUPT ENDINGS OF TACTILE

GUIDE WAYS, CONNAUGHT PLACE.

PROPOSALS FOR FURTHER

DEVELOPMENT
i.

LOWERED TICKET COUNTER HEIGHT/SINGLE WINDOW FACILITY

ii.

DISTINCT SOUND FOR ORIENTING PERSONS WITH VISION IMPAIRMENT

iii. TRANSIT RAMP TO BRIDGE HORIZONTAL AND VERTICAL GAP BETWEEN THE
COACH AND PLATFORM