Description Vs.

Evaluation
Teacher is very
bad
He is not audible

Evaluatio
n
Descripti
on
I hate this teacher Evaluatio
n
He raises his voice Descripti
at me
on
He is a stupid
Evaluatio
fellow
n

How to become
Effective

Different Roles

Father
Mother
Son / Daughter
Teacher
Administrator
Friend
Husband / Wife

Conscious Brain
Subconscious Brain
Hyperconscious/SuperConscious Brain
Normally 5% - 6% for our Normal
Interaction
With Effort

7% - 8%

Culture

Social Binding
Parents

Subconscious
Mind
Beliefs

Values

Behavior

If we can control our

Inspiration

For Starting

Motivation

To keep on moving on
the track

HABITS

Automatic/Internalize

It is like ploughing a field Takes

Time !?

Thoughts
Actions
Habits
Character
Destiny

GIGO Principle
Negativity In
Negativity Out
Integrity Positivity
Out
Good In Good Out
Bad In Bad Out

Resistance to Change
Lack

of understanding about
the need to change
Lack
of belief that it is
possible to change
Belief that there is no need to
change
Lack of desire to change
Lack

of discipline to change

Rationalization /
Justification
We

have always done that way

We

have never done that way

That
I

is not my job

dont think it will make any

difference
I am too busy

What is Total Quality

Person?
Character
Integrity
Good Values

Identify our
Weaknesses & Strengths
Looking at myself
Strengths and
Weaknesses
Strengthen Our
Strengths !

My Story
Convert the Dream /
Desire
Action
Result
Success/Satisfaction/Conten

Creating Twice ?!
Planning / Dreaming
Actual Construction /
Action

Right Action ?!
How shall we ensure that
we take appropriate
action ??
Effective

Knowledge
(what to, why to)

HABITS
Skills
(how to)

Desire
(want to)

85% success

Knowledge
Skill
Attitude

Attitude

Competence

David and Goliath

There was giant who was bullying
and harassing the children in the
village. One day, a 17 year old
shepherd boy came to visit his
brothers and asked, Why dont
you stand up and fight the
giant?
The brothers were
terrified and they replied, Dont
you see he is too big to hit? But
David said, No, he is not too big

Circle of
Concern

Circle
of
Influen
ce

REACTIVE

Circle of

Circle of
Influence

Concern

PROACTIVE

Positive Emotions!!
Desire
Faith
Love
Enthusiasm
Determination
Focus
Romance
Hope

Negative Emotions!!
Fear
Greed
Jealousy
Hatred
Revenge
Anger
Suspicion
Bias

Problem Solving

* * *
* * *
* * *

Who has the freedom to

choose the response??

StimulusFreedom

Self awareness

Imagination

to choose

Response

Independent will

Conscience

 Looking
differently
Acting differently

Personalities : Types
Aggressive
Assertive
Submissive

Assertive

I feel
I would like
What is your opinion ?
What do you think ?

Polite but firm,

Describe and not Evaluate the facts

Interdepende
nce
Independenc
e
Self
analysis
Self
control

Most Enjoyable
Relationship?
CONSIDERATION

HIGH

LOSE / WIN

WIN / WIN

LOSE / LOSE

WIN / LOSE

LOW
COURAGE

HIGH

WIN / WIN :
Mutual benefit
Not your way
Not my way
But our way
Based on mutual
understanding
trust
love

The ability to express ones

own feelings and convictions
balanced with consideration
for
the thoughts and feelings
of the others

Types of Relationships
Blood
Casual
Official
Love

Making the Relationships

Meaningful How?
Mutual Concern
Trust
Love
Communication
Enjoyable
Relaxing / Comfortable
Real / Genuine
Facilitating and Motivating
Supporting

Emotional Bank Account

Understanding
the
Individual to little things
Attending
Keeping Commitments
Clarifying Expectations
Personal Integrity
Apologizing sincerely when
mistake

I expect others to
Understand me
Help me
Excuse me
Can I reciprocate in the
same way
Unconditional
Relationship

Thank You

A SMALL
TRUTH TO
MAKE LIFE
100%

If

ABCDEFGHIJKLMNOPQRSTUVWXYZ
is equal to

4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 2

Hard Work
H+A+R+D+W+O+R+K
8+1+18+4+23+15+18+11 = 98%
Knowledge
K+N+O+W+L+E+D+G+E
11+14+15+23+12+5+4+7+5 = 96%

Love
L+O+V+E
12+15+22+5 = 54%
Luck
L+U+C+K
12+21+3+11 = 47%
( don't most of us think this is the most important ??? )

Then what makes 100% ?

Is it Money ? ... NO ! ! !
M+O+N+E+Y
13+15+14+5+25 = 72%
Leadership ? ... NO ! ! !
L+E+A+D+E+R+S+H+I+P
12+5+1+4+5+18+19+9+16 = 89%

ATTITUDE
A+T+T+I+T+U+D+E
1+20+20+9+20+21+4+5 = 100%
It is OUR ATTITUDE towards
Life and Work that makes OUR
Life 100% ! ! !

ATTITUDE IS EVERYTHING

Change Your Attitude

And You Change Your Life ! ! !
You change others life too !!

80% of the people who fail to work

Do so for one reason !
THEY DO NOT RELATE WELL
WITH OTHER PEOPLE !!

Dealing with people is like digging

for Gold. When you go digging for
an ounce of gold, you have to move
tons of dirt to get that Ounce of
Gold !!
But when you go digging for Gold,
you look for Gold and not looking
for dirt !!
Andrew Carnigae

It is so easy to waste our

lives, our days, our hours and
our minutes ..
It is so easy to Exist?!
I N S T E A D T O L I V E !!

Understanding our
Weaknesses and
Strengths
Fulfilling our responsibilities

Being a facilitator / motivator

to others

Create a helpful and stress free

situation !!
Effective Communication not with
talking alone but by listening too !!
Become a Competent &
Compassionate Health Science
Professional

Patients dont care how much you

know until they know how much you
care !!
Sir William Osler

Thank You