Principle of Human Resource Management Unit01 Introduction

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Human Resource Management

(HRM)
Number of credits: 3
Instructor: Hoang Anh Duy, MBA
Email: duyha@ftu.edu.vn

Text book
Raymond A. Noe, John R. Hollenbeck, Barry Gerhart, Patrick M.
Wright. Fundamentals of Human resource management. 4th edition.
McGraw-Hill Higher Education 2003.

References:
John M. Ivancevich. Human resource management. 8th edition.
McGraw-Hill Higher Education 2003.
Stephens Robbins, Rolf Bergman, Ian Stagg, Mary Coulter.
Management. 3th edition, Prentice Hall Publisher 2003.
Lawrence S. Kleiman. Human resource management. 2th edition.
South-Western College Publishing 2000.
David A. Decenzo, Stephens Robbins. Human resource management.
6th edition. John Wiley & Sons, Inc 2004.

Human Resource Management

CHAPTER1

Introduction to HRM

WhatDoINeedtoKnow?
1. Definehumanresourcemanagementand
explainhowHRMcontributestoan
organizationsperformance.
2. HRM roles and activities
3. Summarizethetypesofskillsneededfor
humanresourcemanagement.

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HumanResourceManagement(HRM)

Thepolicies,practices,
andsystemsthat
influenceemployees:
- behavior
- attitudes
- performance

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HumanCapital/ Human Resources

HumanCapital- an The concept of human


organizations
resourcemanagement
employeesdescribedinimpliesthatemployees
termsoftheir:
areresources ofthe
employer.
- training
experience
- judgment
- intelligence
- relationships
- insight

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Goals of HRM
To achieve organizational objectives through
workforce.
To utilize people to their full capacity and
potential.
To foster commitments from individuals to the
success of the company.
Identify and satisfy the needs of individuals by
offering various monetary and non-monetary
rewards.
Obey legal regulations and laws on human
resource

AtcompanieswitheffectiveHRM:
Employeesandcustomerstendtobemore
satisfied.
Thecompaniestendto:

- bemoreinnovative
- havegreaterproductivity
- developamorefavorablereputationinthe
community

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Figure1.1:
HumanResourceManagementPractices

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Human resource practices


HRM
PreSelection
practices
HRM
Selectio
n
practice
s
HRM
HU
PostTUYN
DNG
Selectio
n
practices

HR
planning
Job Analysis

Recruitment
Selection
Training &
Development
Performance
Management
Compensation &

Figure1.2:
ImpactofHumanResourceManagement

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Table1.1:
ResponsibilitiesofHRDepartments

110

AnalyzingandDesigningJobs
JobAnalysis
Job Design
Theprocessofgetting Theprocessofdefining
detailed information
the way work will be
performedandthe
aboutjobs.
tasksthatagivenjob
requires.

111

RecruitingandHiringEmployees

Recruitment
Selection
Theprocessthrough Theprocessbywhichthe
which the organization organization attempts to
seeksapplicantsfor
identifyapplicantswith
potentialemployment. thenecessary
knowledge,skills,
abilities,andother
characteristicsthatwill
helptheorganization
achieveitsgoals.
112

TrainingandDevelopingEmployees

Training
Development
Aplannedeffortto
Theacquisitionof
enable employees to knowledge, skills, and
learnjobrelated
behaviorsthatimprove
knowledge,skills,and anemployeesabilityto
behavior.
meetchangesinjob
requirementsandin
customerdemands.

114

ManagingPerformance
PerformanceManagement- Theprocessof
ensuringthatemployeesactivitiesand
outputsmatchtheorganizationsgoals.
Thehumanresourcedepartmentmaybe
responsiblefordevelopingorobtaining
questionnairesandotherdevicesfor
measuringperformance.

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PlanningandAdministeringPay
andBenefits
PlanningPay&Benefits
AdministeringPay&Benefits
Howmuchtoofferinsalary Systemsforkeepingtrackof
andwages.
employeesearningsand
benefitsareneeded.
Howmuchtoofferin
bonuses,commissions,and Employeesneed
otherperformancerelated informationabouttheir
pay.
benefitsplan.
Whichbenefitstoofferand Extensiverecordkeeping
howmuchofthecostwill
andreportingisneeded.
besharedbyemployees.

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HRM Roles
Administrative expert
Employee Advocate
Operational role
Strategic partner

Figure1.3:SkillsofHRMProfessionals

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Figure1.6:
MedianSalariesforHRMPositions

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Summary
Humanresourcemanagement(HRM)consists
ofanorganizationspeoplepractices

- thepolicies,practices,andsystemsthatinfluence
employeesbehavior,attitudes,andperformance.

HRMinfluenceswhoworksforthe
organizationandhowthosepeoplework.
HRdepartmentshaveresponsibilityfora
varietyoffunctionsrelatedtoacquiringand
managingemployees.

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Summary(continued)
HRmanagementrequiressubstantialhuman
relationsskills,includingskillin:

- communicating
- negotiating
- teamdevelopment

HRprofessionalsalsoneed:
- decisionmakingskills
- leadershipskills
- technicalskills
128

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