Professional Documents
Culture Documents
Cowger Presentation. 10.30.02.summaryfor DP
Cowger Presentation. 10.30.02.summaryfor DP
Cowger Presentation. 10.30.02.summaryfor DP
Immersion Day
Action Plans
Goal = 2 pt share >
Leadership
on
Board
Marketing &
Sales Initiatives
Integration of Plans
Attract, Retain, Develop
Leveraging Assets
TOTAL
INTEGRATION
Indicates action item from Immersion Day
Boldly grow GMs share in the diversity markets, leveraging GMs product,
promotions, communications, culture, corporate relations and dealer network
strength to contribute to total retail VSSM stretch goals of 29.0%.
Approach:
Elevate Diversity as a specific, mandated GM business priority--equivalent to
Quality as a Value by creating an internal awareness and marketing campaign
Prioritize diversity markets and activities, focusing resources to deliver immediate
short-term wins, while creating a foundation for long-term brand building.
Synergize Divisional, Regional, and COE efforts around common goals for
maximum consumer impact, efficient resource utilization and process simplification.
Integrate Diversity Initiatives, Corporate Relations, GMAC, SPO, WWP, OnStar,
Minority/Womens Dealer Development, XM Radio and Fleet where applicable for
differentiated competitive advantage.
Our Community
GM supports myriad grassroots and national organizations that make a difference in the
communities in which we live
Our Spending
GM will demonstrate its commitment to diversity by committing significant marketing dollars
to reach these audiences
Strategic Anchors
Breakthrough
Advertising & Spending
A Local Focus/Strong
Dealer Integration
Outstanding Product
Experience
Communications &
Public Policy
Partnerships
Culture/Leadership Engagement
Communicate progress in Quarterly Broadcast, regular Strategy Board Updates, QN metric to include
diversity message in All People meetings Broadcast message on diversity
Regional education session with Rod Gillum and Dan McGinn, February 2003 on importance of diversity
Consider inclusion of diversity segment in next NASB segment of Global Leadership Conference
Next Steps
Continue plan/resource reconciliation process
Complete Master Calendar of Events
Present final integrated plans at Joint Staff Meeting, 11/13
Provide NASB Update, 12/02
Initiate monthly Diversity TPM sessions, January, 2003
Initiate continuous communication program on Diversity