PROFESSIONAL AND

WORK ETIQUETTES

AIMS AND OBJECTIVES:

To recognize the importance of professional
etiquette.
To understand the elements and characteristics of
professional etiquette.

Overview of presentation:
INTRODUCTION.
IMPORTANCE.
DIFFERENT PROFESSIONAL
ETIQUETTES.
CONCLUSION.

INTRODUCTION
ETIQUETTE IS THE FINE TUNNING OF EDUCATION.
Etiquette is a code of behavior within a society, social
class, or group.
Etiquette is respect, good manners, and good
behavior.

ADVANTAGES OF
ETIQUETTES.
Builds self confidence and self-esteem.
Enhances image.
Upgrades skills.
Provides competitive edge for job seekers.
Impact career advancement.
Promotes cross-cultural awareness.
Creates potential opportunities in competitive academic
enviornment.

DIFFERENT TYPES OF
ETIQUETTES

DRESSING AND GROOMING ETIQUETES.

MEETING ETIQUETTES.
GREETING ETIQUETTES.
DINING ETIQUETTES.

DRESSING AND GROOMING

ETIQUETES
Dress up smartly.
Attire must be neat,clean and
ironed.

MEETING ETIQUETTES

Be on time.
Make introductions.
Have a strong agenda.
Sit appropriately.
Speak up.
Do not have your
phone out.
Dont save all your
questions for the end.
Vote of thanks.

Greeting etiquettes
Formal greetings:
how do you do? and firm
handshake.
I am fine thank you and you? is
the most common and polite
response.
Nice to meet you-nice to meet
you too(often said while shaking
hands).
Informal greetings:
Hi-hello or hi
Morning/afternoon/evening(we
drop the word good in informal
situations.
Hows you?-fine thanks.you?

DINING ETIQUETTES
The host should always be in charge.
Never pull out someones chair for
them.
Keep pace with your guest.
Know which utensils to use.
Know the rest and finished
positions.
Do not push away or stack your
dishes.
The host should always pay.
Always say please and thank you
with wait staff.

CONCLUSION
First impressions are key in getting you noticed and
advancing your career within an organization.
Treat everyone with respect and courtesy.