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    Chapter 4 Employee Involvement: Motivate and Inspire Everyone To Be On The Same Page

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    Bharathiraja Moorthy
    This document discusses methods for motivating and involving employees, including: 1) Applying Maslow's hierarchy of needs and Herzberg's motivator-hygiene theory to understand employee needs and motivations. 2) Seeking effective communication through active listening, asking questions, and inviting participation. 3) Empowering teams by providing challenging opportunities such as process improvement teams. 4) Using employee feedback and suggestions by promptly rewarding good ideas to create an environment for continuous improvement.

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    Chapter 4 Employee Involvement: Motivate and Inspire Everyone To Be On The Same Page

    Uploaded by

    Bharathiraja Moorthy
    40 views8 pages
    This document discusses methods for motivating and involving employees, including: 1) Applying Maslow's hierarchy of needs and Herzberg's motivator-hygiene theory to understand employee needs and motivations. 2) Seeking effective communication through active listening, asking questions, and inviting participation. 3) Empowering teams by providing challenging opportunities such as process improvement teams. 4) Using employee feedback and suggestions by promptly rewarding good ideas to create an environment for continuous improvement.

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    This document discusses methods for motivating and involving employees, including: 1) Applying Maslow's hierarchy of needs and Herzberg's motivator-hygiene theory to understand employee needs and motivations. 2) Seeking effective communication through active listening, asking questions, and inviting participation. 3) Empowering teams by providing challenging opportunities such as process improvement teams. 4) Using employee feedback and suggestions by promptly rewarding good ideas to create an environment for continuous improvement.

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    40 views8 pages

    Chapter 4 Employee Involvement: Motivate and Inspire Everyone To Be On The Same Page

    Uploaded by

    Bharathiraja Moorthy
    This document discusses methods for motivating and involving employees, including: 1) Applying Maslow's hierarchy of needs and Herzberg's motivator-hygiene theory to understand employee needs and motivations. 2) Seeking effective communication through active listening, asking questions, and inviting participation. 3) Empowering teams by providing challenging opportunities such as process improvement teams. 4) Using employee feedback and suggestions by promptly rewarding good ideas to create an environment for continuous improvement.

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    of 8

    Chapter 4 Employee

    Involvement
    Motivate and inspire everyone to
    be on the same page

    Employees Needs and Wants


    (Maslows Hierarchy)

    Frederick Herzbergs Theory


    Motivators: Recognition, responsibility,
    achievement, advancement, and the work
    itself.
    Hygiene Factors: Low salary, minimal
    fringe benefits, poor working conditions, illdefined organizational policies, and
    mediocre technical supervision.

    Seek To Be Understood: Effective


    Communication

    Find time to communicate (2 way)


    Ask motivational questions
    Invite participation
    Ask open questions
    Listen more than you speak
    Remember to ask lots of questions
    Pay attention to nonverbal reaction
    Stimulate thinking
    Ref: Alexander Hiam, Motivational Management, Inspiring Your People for Maximum Performance, AMACOM (2003)

    Empower the Team: Providing


    Challenging Opportunities

    Process improvement team


    Cross-functional team
    Natural work team
    Self-directed team

    Employee Suggestions: Using


    Feedback to Motivate

    Be progressive and regular


    Remove fear
    Keep it simple
    Respond promptly
    Reward the idea

    Recognition and Reward: Creating an


    Environment for Continuous
    Improvement
    Timing: Use recognition and rewards to
    finish the job not start it
    Recognize and reward EFFORT and
    INITIATIVE
    Give credits where it is due, more does
    not hurt, but less will.
    Resources: be innovative.

    Empower People
    Give people tools to perform to their best
    Provide necessary resources

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