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Digitalstrategyexecutiondrivesaneweraofbanking 150723082307 Lva1 App6892
Digitalstrategyexecutiondrivesaneweraofbanking 150723082307 Lva1 App6892
Digital transformation
The banking industry is under attack from digital disruption
From competitors to customers, processes to people, banking
executives who want to lead in a digital economy need to make
fundamental changes to how they operate.
Start-ups are driving changes in customer expectations
Established digital leaders are extending banking
services into non-banking digital ecosystems where
they are already dominant
5%
TWO SPEEDS
THREE GOVERNANCE
ROLES
ONE MIND-SET
32%
Customer
experience
61%
*Source: Digital Double-Down: How Far Will Leaders Leap Ahead? Accenture 2014
Copyright 2015 Accenture All rights reserved.
Where next?
Orchestrate a new everyday banking ecosystem
Current execution models must change to
simplify customers lives and offer services
of unprecedented diversity and value.
To satisfy customers and stakeholders, take
advantage of:
TWO SPEEDS
THREE ROLES
A BEING DIGITAL MIND-SET
REINVENT
BANKING
Being digital
Read other reports in the
Being digital series:
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