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  • Ims656 Chapter 9-1 - Documentation in Isd

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    This document discusses various types of documentation used in information systems and development (ISD). It lists several Malaysian government resources for acts, circulars, cybersecurity standards and IT library frameworks. Examples of common IT documentation include user manuals, system manuals, standard operating procedures, desk files, annual work targets, and key performance indicators. The document also references chapters from other texts on best practices for IT organization design, performance appraisal guidelines, service level agreements, cloud computing, and information architecture blueprints.

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    Documentation in Isd

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    This document discusses various types of documentation used in information systems and development (ISD). It lists several Malaysian government resources for acts, circulars, cybersecurity standards and IT library frameworks. Examples of common IT documentation include user manuals, system manuals, standard operating procedures, desk files, annual work targets, and key performance indicators. The document also references chapters from other texts on best practices for IT organization design, performance appraisal guidelines, service level agreements, cloud computing, and information architecture blueprints.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    10 views8 pages

    Ims656 Chapter 9-1 - Documentation in Isd

    Uploaded by

    azlinazizz
    This document discusses various types of documentation used in information systems and development (ISD). It lists several Malaysian government resources for acts, circulars, cybersecurity standards and IT library frameworks. Examples of common IT documentation include user manuals, system manuals, standard operating procedures, desk files, annual work targets, and key performance indicators. The document also references chapters from other texts on best practices for IT organization design, performance appraisal guidelines, service level agreements, cloud computing, and information architecture blueprints.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 8

    DOCUMENTATION IN ISD

    Chapter 9-1

    MAMPU : ACT &


    CIRCULARS

    CYBER SECURITY
    MALAYSIA

    MALAYSIAN STANDARDS
    ONLINE

    MALAYSIAN STANDARDS
    ONLINE

    INFORMATION TECHNOLOGY
    INFRASTRUCTURE LIBRARY (ITIL)

    EXAMPLE OF IT/IS DOCUMENTATIONS


    USER MANUAL
    http://www.rewardinglearning.org.uk/docs/quals/eModeration/ePortfolio%2
    0User%20Manual.pdf
    http://jpt.mohe.gov.my/PENGUMUMAN/Buku%20Panduan%20Latihan
    %20Sasaran%20Kerja%20Tahunan%20_SKT_.pdf
    SYSTEM MANUAL
    https://owners.infinitiusa.com/iowners/content/manualsandguides/M/2013/2
    013-infiniti-navigation-manual.pdf
    STANDARD OF PROCEDURE
    DESK FILE (FAIL MEJA)
    http://www.mampu.gov.my/documents/10228/13809/pkpa081991.pdf/fc882
    562-a3b9-47fe-ba17-99e0144b4575
    SASARAN KERJA TAHUNAN (SKT)
    http://www.moe.gov.my/jpnkedah/files/CONTOH%20SASARAN%20KERJA
    %20JPN%20KEDAH%202011.pdf
    KEY PERFORMANCE INDICATOR (KPI)

    EXAMPLE OF IT/IS
    DOCUMENTATIONS

    Best_Practices_of_IT_Organization_De
    sign_ (chap1)
    Panduan Penilaian Prestasi (chap3)
    SLA NYS CIO (chap 4)
    Cloud__The_Future_of_the_IT_Department
    (chap6)
    INFORMATION ARCHITECTURE
    BLUEPRINT (chap9)

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