Best practices and challenges in

water and waste water services

Improvement of collection
efficiency
Prepared by: Mohammed Abu Muhsen
Financial manager
6th december 2016

Introduction
The subject of the sewage from the new threads to many
municipalities and therefore needs to be new legislation and
. specialized staffs
The question that arises, Is municipalities able to manage such a huge
project, including the consequent very high costs in light of the difficult
?financial situation that most municipalities experiencing
We have passed the first stage to get funding to set up a sewage
project and now comes the role of the continuity of the project,
because its success depends on the Continuation rely on collection
efficiency and that's what we'll talk about today (improvement the
efficiency of collection )
In case of failure or weakness of the collection process will lead to the
municipality to incur very large sums of money may lead to the
.collapse of the project
There are great difficulties facing the process of collection of fees. The
municipality has taken many steps to improve the animation process.
There are other plans that we are supposed to apply and this needs
the support and backing from more than one party, whether municipal
.or citizens or the Ministry of Finance

Wastewater Tariff and

Connection Fee & Discount
Municipality Council decided on 18th August 2015 to halve both the regular price of wastewater tariff
and connection fee
Category

Wastewater
Tariff

Unit Fee
Regular Price
Encouraging
Price

NIS/m3 1.0

Notes

0.5 NIS/m3 For every cubic meter of waterconsumption

Encouraging price applicable till 31December 2017
NIS/m2 7

Connection Fee

Reused waste
water tariff

13 NIS/m2

0.5 NIS/m3

For every square meter of building

Encouraging price applicable till 31 December
2016

applied to the licensed users by the MoA- reused

wastewater to be used for irrigation purpose

NIS/tanker 5
Tanker sludge

-The start of work by the beginning of

Collection Rate
Exemption
(NIS)

Collection
rate

Waste water tariff /

collection

Amount of Issued
Bills

(NIS)

(NIS)

Period

486

0.5%

617

107492

2015 / 5+6

59

2.3%

355

15868

2015 / 7+8

1832

26%

4033

15432

9+10 / 2015

2705

118%

13068

11240

11+12 / 2015

3316

84.5%

11303

13026

1+2 / 2016

660

25%

3281

13266

3+4 / 2016

364

51.5%

9045

17541

5+6 / 2016

1093

100%

14777

14671

7+8/2016

242

36%

9458

26246

9+10/2016

10758

28%

65935

234817

total

Sanitation has been linked to the billing system of date 1/5/2015, so that the amount for the year 2015 involves bills
since July 2014, the date of the beginning of application of sewage fee collection
Part of this amount accrued on government institutions )92,266( NIS is equivalent to 34% of Issued Bills.

Financial prospect

Problems faced in the

collection process of
sewage

Insufficient staff in the Collection Section

Unwillingness of citizens to pay new fees

Citizens feel the sanitation service isn't necessary, so they dont accept to pay

The separation of the amount of the sewage tariff in the invoice

Nobody was sent to legal procedures

Sewerage Tariff = Drinking water Tariff

problems related to the financial system in terms of reporting, unified bill

countermeasure procedures to
encourage citizens to pay
sewerage tariff

Reducing the sewage Tariff

sewerage bill & drinking water bill are printed in same paper

Increase the staff.

no clearance certificate without paying sewerage bill.

development of the financial system

Planning to install prepaid water meters

Connection fees
Category
New
Connections
through Pilot
Project
New
Connections
by Jericho
Municipality
Fund from PP1
& PP2

2014

2015

2016

2017

2018-2020

Sum

89

359

448

296

120

12*7(

)12*10(

49

825

(year/120)

)212+
-

360

Note

50

300
(year/100)

350

Fund from
- customers
- the fees
1,110in the first
- and second
1,110
A fewGoJ
number of
pay
Pilot Project .

, 1mUSD
900USD
/connection

Sewerage Connection Cost

Average cost of connection cost 3469 NIS / House

Connection

Average cost for length is 202.5 NIS / m

Average length of house connection link is 17.1 m

why are the household

connections ratio too low ?

High cost of Internal connection

Economic citizens situation

Using cesspit tank

Failure to force people to connect by legal procedure

There is a belief among many citizens that the link to the
sewerage network is free

upgrading the financial system

Three system work at Municipality.

The existing Financial System is old .

Getting Approval to develope the financial system

(Al Ghassan System)

Thank you for Your

Attention

What is required to
raise the collection
efficiency
.benefit from the experiences of other municipalities.-pressure on the Ministry of Finance to pay their dues
development of the financial software
unified billing system
prepayment meters
Registration dues on taxpayers because of the first and
second pilot project. Which it is about the cost of the internal
..and external connectivity
Implementation of laws and regulations-
Comprehensive review of ( tariff& fees)-
sanctions system-
formation of a committee to advise the mayor -

Conclusion

The success of the project is not only by hope

If we want the success of this project, there
must be a plan of action for the next phase
with the performance indicators.
The current situation may be acceptable but
can not continue this way.
We have to take decisive actions on the
subject of the collection of tariffs and fees for
sanitation.