Track & Trace With SAP OER and Movilizer: March 24, 2011

Track & Trace with SA
OER
and MOVILIZER
March 24, 2011
copyright
2010 Q Data USA, Inc. All rights
Q Data Webinar
Series
http://www.qdatausa.com
Every Thursday at 11am CST
March SAP Event Management
1
2
3
4
- EM Overview
EM Use Cases
Leveraging other technologies with SAP EM
Mobile Track and Trace using the OER
April - Enterprise Mobility for the SAP Centric

Enterprise
May - Reduce maintenance, shipping costs and
labor costs and gain Business Maturity
June - Middleware Technologies
July - SAP PI System upgrades and Performance
Monitoring
August SAP Event Management
September - Reduce Inventory and MTTR by
finding the right part, first time, every time using
copyright 2010 Q Data USA, Inc. All rights
an Integrated Product Catalog
Agenda
About Movilitas
Track & Trace Business Background
What are the key aspect of Track & Trace?
Challenges of Track & Trace
What are the main challenges of Track & Trace?
SAP Object Event Repository (SAP Track &

Trace)
How can SAP OER help and which features

does it provide?
Movilitas Movilizer
What is the Movilizer?
Movilizer for SAP Track & Trace
How can the Movilizer help and which features

does it provide?
About Movilitas
History
Creation in February 2006, today 50 employee
with headquarter in Mannheim.
SAP Spin Off: >15 employee of Movilitas have
worked at SAP before
2007 Start-Up of the year in Mannheim
Focus
RFID, Product Authentication, Track & Trace (SAP
AII, SAP OER)
Mobile processes on Basis of SAP products and
Movilizer (MAM, MAU, ITS/NW Mobile, SAP MRS,
Movilizer)
Movilitas is
Movilitas Consulting AG: Consulting services
Movilitas Solutions GmbH: Development of the
Movilizer
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Movilitas Clients for Track

& Trace
Movilitas is the trusted advisor and
implementation partner for the global
Track & Trace project at Boehringer
Ingelheim, which has operations in 130
markets and is considered part of Big
Pharma, top 15 ranking).
The Movilizer is also used for Track &
Trace, integrated mit SAP OER.
Movilitas was selected by the European

Directorate for the Quality of Medicines
(EDQM) to write the user and business
requirements for the future pan-european
Track & Trace service of medicines. This
Service has to be implemented in 36
countries.
Movilitas implemented together with SAP the

first Track & Trace project at Novartis (5
years ago) with the first version of SAP AII
and SAP OER and is since then involved in
the rollout and further development of Track
& Trace at Novartis worldwide (USA, Turkey,
Portugal etc.)
Movilitas is the leading supplier in

defining and impleneting the global
Track & Trace strategy. SAP OER and
SAP Auto ID Infrastructure were
implemented and linked to a loyalty
management program for the
promotional use of serial number
information.
Movilitas is since 2007 partner of

choice for mobile and Track &
Trace projects and since January
2009 official strategic supplier at
Daimler AG. The Movilizer is now
being evaluated to become the
group worlwide standard for
mobility at Daimler plants
Movilitas successfully rolled out the first

Project at BAT in two markets and is
since them in charge of the support for
SAP OER and strategic supplier for T&T.
BAT is the second largest tobacco
company worldwide operates in 180
markets (All in scope for Track & Trace).
Movilitas is today leading partner in the
further worldwide rollout of the current
solution.
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Agenda
What are the key aspects of Track & Trace?

Trace)

does it provide?
Movilitas Movilizer

does it provide?
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Track & Trace Business

Background
Tracking means monitoring forward
movement of finished goods through the
supply chain and ensuring that all taxes and
duties have been paid and volumes verified.
Tracing means working backwards
through the supply chain to establish where
any genuine product was diverted out of
the legitimate supply chain.
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Using the example of

the pharma industry
Up to 15 percent of all medicinal products
in the world are counterfeit (WHO)
Drugs often lack essential active
ingredients, or contain dangerous contents,
which can result in treatment failure or
even death
The global sale of counterfeit drugs will
reach $75 billion in 2010 a 92 percent
increase in five years
As a result:
Pharmaceutical companies are working in
conjunction with standards organizations to
develop a system for tracking and tracing
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Another example
Software
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Software Part 2
The rate of global software piracy climbed
from 41 percent in 2008 to 43 percent in
2009
In 2009, for every $100 worth of legitimate
software sold, an additional $75 worth of
unlicensed software made its way onto the
market
In 2009, the worldwide value of unlicensed
software hit $51.4 billion
As a result:
This highlights the need for governments,
law enforcement and industry to work
together to address this vital economic
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The Current State of

Standards
Global standards for track and trace vary
enormously
In the U.S., multiple states have enacted epedigree regulations requiring serialization
(which is the process of marking individual
items with a unique identifying code by
applying an RFID tag or printed barcode
directly to the product so it can be traced
through the supply chain)
In Europe, a number of countries also are
demanding varying types of serialization
solutions
December 2009, all pharmaceutical industry

products distributed in Turkey were mandated to
have the ECC200 Data Matrix barcode made up of
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Key Elements of Track

and Trace
An effective track and trace solution
requires implementing three levels of
functionality
Print and verify

Serialization
Track and Trace
With this functionality, manufacturers can

systematically print and verify marking
numbers on all products (lot number, check
digit, product classification, etc.), mark
each product with a unique serial number,
and create a central database of this
information. The central database allows
manufacturers to track and store
the
Agenda

Trace)

does it provide?
Movilitas Movilizer

does it provide?
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The Challenges of
Serialization
Implementing global standards such as
EPCIS standards will present a number of
challenges for manufacturers, especially
when it comes to serialization:
Guaranteeing the uniqueness of serial data

Implementing a process and securing the proper
equipment to efficiently apply and read barcodes
Overcoming physical product limitations that may
make it difficult to label products
Printing and verification in the high-speed
manufacturing environment.
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General Challenges
Handling of high Data Volumes
Archiving & Partitioning
Global Process & Solution Design
Involvement of internal and external partners

Agree on common processes
Setup of solution landscape
Standards & Compliance
Uniqueness of Serial Numbers and standards
Patency of serialization in the supply chain
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3 important stages &

conclusion
The typical process involves three stages
Starting with print and verify

Moving to product serialization
And finally reaching complete product traceability
Track & Trace solutions provide

manufacturers with an increased ability to
Manage product expirations

Decrease the impact of product recalls
Minimize the counterfeiting losses
Supply Chain Transparency
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Agenda

Trace)

does it provide?
Movilitas Movilizer

does it provide?
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SAP Auto-ID Enterprise

Big Picture
SAP AIE
Partner Systems
Enterprise Systems
Object Event
Repository
External RFID
System Vendors
Auto ID Infrastructure
(Site Component)
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SAP Solutions For Auto-ID & Item

Serialization
SAP Solutions for Auto-ID & item serialization, so called SAP Auto-ID
Enterprise, enable
Compliance
to Product and Part instance serialization related traceability regulations and mandates
Business Process Automation

with Automatic Identification Data Capture (AIDC) & Sensor integration
Situational Insight to Action
Intra- and Inter-Company High Resolution Product and Part instance (Supply and Value Chain)
Lifecycle Event Management & Tracking across distributed systems
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AII
Region /
Local
OER
Enterprise
SAP AIE - All Pieces

Working Together
EPCIS + Repository + Applications
Provides Enterprise level Event-driven Analytical

and Visibility Applications
Business Event Processing
Enables and manages Operational Processes

integrated with ERP at local / regional level
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SAP Object Event

Repository
Overview of capabilities
Supports EPCs, iUID and
custom unique identifier
related data discovery
SAP
SAP OER
OER
Data discovery
for
An Enterprise level
event/business context
repository
Delivery data
Business transaction types
Business Steps
EPCIS Events
Production order
Kanban
Track attributes and

serialized item
characteristics
EPCIS compliant (Capture &

Query Interface)
Can support B2B
Pedigree on
demand queries
Business context enriched

serialized item lifecycle event
management & intra-and crossenterprise data discovery
Business context enriched sensor

event data
Business
documents Ids
HU IDs
Instance
product/ part
identifiers
Qualified
events
Attributes
SAP OER
Authenticate Ids
Valid
hierarchies
Batch
EPCs
Expiry dates
EPC-security
attribute
combinations
Track expected and

actual events and
be alerted to
overdue event
schedules
Event data exchange with
business network partners
Tracking of serialized item

product/ shipment and part EPCIS is to enable disparate applications
assembly hierarchies
to leverage Electronic Product Code
(EPC) data via EPC-related data sharing,
both within and across enterprises.
Ultimately, this sharing is aimed at
enabling participants in the EPCglobal
Network to gain a shared view of the
disposition of EPC-bearing objects within
a relevant business context.
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SAPs standard
proposition
SAP OER
SAP PI
Data
Center
Local
Sites
SAP AII
Mobile for error handling

(Online UI)
SAP AII
Mobile for Shipping /

Receiving etc.
Forklifts and other

Warehouse Equipments
Line Controllers
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SAP Object Event Repository

(SAP OER)
SAP OER
SAP OER is designed to become a global database for

Product Ids.
Any Factories, or Distribution Centres (own or from
outsourcing partners , e.g. DHL) will be scanning and
reporting Product IDs to SAP OER.
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SAP PI and SAP AII

SAP AII
1.
Consolidation system for packaging line controllers
2.
In Manufacturing Plants for aggregation purposes, allowing corrections in the

aggregation (unpacking, re-packing, sampling etc.)
3.
In Warehouses (Including Factory Warehouses) or in Distributin Centers in case

integration with SAP ERP documents required (e.g. automatic goods issue for
ERP delivery).
SAP PI
1.
Message Routing and Monitoring

(Offering reprocessing functionalities)
2.
Message Buffering
3.
Message Routing and conversion

(e.g. adding suffixes to Documents Numbers or SKU numbers)
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Agenda

Trace)

does it provide?
Movilitas Movilizer

does it provide?
copyright

Movilizer
is a generic mobile middleware

allows easiest mobilization of business processes on
all mobile phones (not only smartphones)
is able to receive data from multiple backend systems

(SAP, Oracle, Excel)
supports on- and offline modus

needs no deployment of the mobile application
(ringtone-principle)
allows changing or adding of new screens or fields

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Architectural Overview
1
1
Movilizer
Client
Movilizer
Client
Movilizer
Client
Movilizer
Client
Movilizer
Client
Movilizer
Client
Movilizer
Client
etc.
2
2
MOVILIZER
CLOUD
Track & Trace

Repository
SAP
OER / AII
ERP
3
3
Movilizer
Web Service
Connector
(as Plug-in)
MOVILIZER
ARCHITECTURE
Synchronisation
Service
Self Service Portal
ADMIN
PORTAL
Web Service
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Agenda

Trace)

does it provide?
Movilitas Movilizer

does it provide?
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Architectural Overview
Important Note:
the Movilizer for Track & Trace can
connect to SAP AII (via PML) as well
as to SAP OER (via EPCIS). The
conversion in the corresponding
standard is done on the Movilizer
connector (normally residing on an
extra client in the SAP PI ABAP
Stack)
CUSTOMER Data
Center
SAP OER
SAP AII
PML
RFC
SAP ERP
EPCIS
IDOCS
SAP PI
Movilizer Connector (PI
Adapter)
Firewall
XML
MOVILIZER
CLOUD
Handheld
In Warehouses and Plants
Customers and / or inspectors using

various types of hardware (or even normal
Mobile Phones with camera used as
barcode reader)
Fix barcode scanners

(Possibly required in some sites for high
scanning performance reasons)
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FUNCTIONAL OVERVIEW
(I)
1. Authenticating Product IDs
(enabling any internal or external persons to
authenticate Product IDs)
2. Capturing Logistics Events

(across the internal and external supply chain)
For example:
shipping / receiving / packing / unpacking
3. Handling exception events

For example: decommissioning
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FUNCTIONAL OVERVIEW
(II)
4. Label Generation
Enabling any label to be printed out of the Movilizer Cloud
(For re-labelling / or re-packaging processes)
Requires not footprint deployed locally other than a local
printer. Over 2000 printer types supported with out of the box
drivers.
5. Device Remote Control

Enable any device to be controlled and monitored
remotely via device management functionalities.
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AUTHENTICATING
Product IDs (I)
1. Authenticating Product Ids
(enabling any internal or external persons to
authenticate Product IDs) .
Some important considerations:
A) Normally sales persons, inspectors or even final
customers use this functionality, and not only
internal company employees.
B) Those users are usually not connected to the
company private network but need to get Product
ID Information from the outside
C) Those users frequently use mobile phones with
camera to scan the barcode label on the product
and start a query (rather than special ruggedised
scanners)
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Authenticating Product
IDs (II)
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CAPTURING EVENTS (I)

2. Capturing Logistics Events
(across the internal and external supply chain)
For example:
shipping / receiving / packing / unpacking
A) Normally warehouse operators or supply chain
partners use this functionality, mainly internal or semiinternal employees.
B) Those users are usually connected to the company
private network by different means, but in some
ocassions (e.g. Delivery drivers) are on the road
without a proper connection. So the application should
support offline / online operations (although in
warehouses normally WiFi connection is available)
C) Those users frequently use ruggedised mobile
devices optimised for scanning purposes due to the
high volumes of scanning required
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CAPTURING EVENTS (II)

A very fundamental requirement of capturing events is sometimg the speed. In high volume
Scenarios a single warehouse operator can scan as much as 12,000 IDs in a single shift, which
means that scanning performance is crucial! For this reason, the Movilizer for Track & Trace offers
two options for event capturing:
For low volume

scanning scenarios
For high volume

scanning scenarios
Movilitas spent over 1 month of work

optimising this screen for high speed
capturing, which includes features
like:
1.
2.
3.
4.
5.
6.
7.
ID Buffering to allow high data

volumes displayed
Background data saving
Sound for scanning (different
sound if ID exists or not)
Fine tuned scanning
performance (in miliseconds
possible)
Average 2,000 ID pro delivery no
problem
Automatic filtering and various
validations possible
Etc.
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HANDLING EXCEPTIONAL
EVENTS (I)
3. HANDLING EXCEPTIONAL EVENTS
For example: decommissioning
Some important considerrations:
A) Destruction of Ids, Returns, sampling, quality
inspection events etc. are typical exceptional
events. Any agent involved in the supply chain
may have the requirement to capture exceptional
events (internal or external employees).
B) Users are usually connected to the company
private network but not always (external users not
connected). Some users may use special device
scanners (for high speed scanning) some thers
may use normal mobile phones in exceptional
situations
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HANDLING EXCEPTIONAL
EVENTS (II)
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Label Generation (I)

4. Label Generation
(For re-labelling / or re-packaging processes)
Some important considerations:
A) Enabling any label to be printed out of the
Movilizer Cloud. So customers do not require any
additional new infrastructure in their landscape.
B) Requires no footprint deplyoed locally other
than a local printer connected to any standard PC
with occasionally connection to the internet. Label
generation works offline as well.
C) Over 2000 printer types supported with out of
the box drivers.
D) Flexible label and forms designer allows
customer to easily define printing layouts centrally.
E) Optimised label generation forms for the end
users, so that data entry is minimised.,
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Label Generation Landscape
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Remote Device Control

(I)
5. Device Remote Control
Movilitas offers device management capability (third
party integrated software out of the Movilizer
cloud ) . It enables any device to be controlled and
monitored remotely via device management
functionalities. Whenever internal employees using
corporate devices a mobile device management tool
is mainly required for:
A) Remote control for helpdesk (troubleshooting)
B) Preventive control of hardware resources
(storage capacitiy, timestamps etc.)
C) Security: killing the device in the event of lost or
death etc.
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Remote Device Control

(II)
Remote Control
GPS Tracking
Lock Device
Screen Capture
Wipe device
Device Status
Send Message
System Manager
Warm / Cold reset
Call Log
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Agenda

Trace)

does it provide?
Movilitas Movilizer

does it provide?
Wrap-up
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More Info SAP OER

http://www.sap.com/RFID
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More Info - MOVILIZER

http://movilizer.com/SAP/mobile_app_SAP_Track_and_Trace/
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Questions???
Stefan Hockenberger
Director Sales & Marketing
+49 (0) 175 724 1212
stefan.hockenberger@movilitas.com
www.qdatausa.com
John D. McMahon
Client Services SAP EM
630-740 6685
jmcmahon@qdatausa.com
copyright

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Track & Trace with SA

2010 Q Data USA, Inc. All rights

March SAP Event Management

April - Enterprise Mobility for the SAP Centric

What are the key aspect of Track & Trace?

Challenges of Track & Trace

What are the main challenges of Track & Trace?

SAP Object Event Repository (SAP Track &

How can SAP OER help and which features

What is the Movilizer?

Movilizer for SAP Track & Trace

How can the Movilizer help and which features

2010 Q Data USA, Inc. All rights

Movilitas Clients for Track

Movilitas was selected by the European

Movilitas implemented together with SAP the

Movilitas is the leading supplier in

Movilitas is since 2007 partner of

Movilitas successfully rolled out the first

2010 Q Data USA, Inc. All rights

What are the key aspects of Track & Trace?

Challenges of Track & Trace

What are the main challenges of Track & Trace?

SAP Object Event Repository (SAP Track &

How can SAP OER help and which features

What is the Movilizer?

Movilizer for SAP Track & Trace

How can the Movilizer help and which features

2010 Q Data USA, Inc. All rights

Track & Trace Business

2010 Q Data USA, Inc. All rights

Using the example of

2010 Q Data USA, Inc. All rights

2010 Q Data USA, Inc. All rights

2010 Q Data USA, Inc. All rights

The Current State of

December 2009, all pharmaceutical industry

2010 Q Data USA, Inc. All rights

Key Elements of Track

Print and verify

With this functionality, manufacturers can

What are the key aspects of Track & Trace?

Challenges of Track & Trace

What are the main challenges of Track & Trace?

SAP Object Event Repository (SAP Track &

How can SAP OER help and which features

What is the Movilizer?

Movilizer for SAP Track & Trace

How can the Movilizer help and which features

2010 Q Data USA, Inc. All rights

Guaranteeing the uniqueness of serial data

2010 Q Data USA, Inc. All rights

Archiving & Partitioning

Global Process & Solution Design

Involvement of internal and external partners

Standards & Compliance

Uniqueness of Serial Numbers and standards

Patency of serialization in the supply chain

2010 Q Data USA, Inc. All rights

3 important stages &

Starting with print and verify

Track & Trace solutions provide

Manage product expirations