Presentation

INDUSTRIAL TRAINING (IDT2014)

COMPANY NAME : ROYAL MALAYSIAN
CUSTOMS IPOH, PERAK.
NAME
: KHOR AI LING
STUDENT ID
: 1111100188
CLASS
: DMG10
COORDINATOR
: PN. NOR AINIAH BINTI
ABDULLAH
FACULTY OF MANAGEMENT
MULTIMEDIA COLLEGE

BACKGROUND
ROYAL MALAYSIAN CUSTOMS (RMC) IPOH, PERAK.

Customs established a comprehensive organization as a Federal

Department.

Became the Federation of Malaya in 1948.

Awarded the status of Royal in taxation history on 29.10.1963.

A two-level concrete building was established in 1977.

Staffs of Internal Tax, General Administration and Finance Division have

moved to a new office in Wisma Maju UMNO, Sultan Idris Shah Road,
December 1988 -February 1990.

Moved again to Seri Kinta building at Sultan Idris Shah Road.

In year 1992, Department has purchased and own a piece of land,

consisting of two separate lots.

Ipoh Customs Office Complex and started to occupied by Ipoh Customs

staffs on 30.06.1994.

Beginning of July 2001, Royal Malaysia Customs Department staffs of

Perak state have been moved to a new building that was completed in
May 2001 and officially opened by HRH the Sultan of Perak during 11

DUTIES DURING TRAINING

DIVISION

: HUMAN RESOURCE

MANAGEMENT
DEPARTMENT

: PERSONNEL
NEW SKILLS LEARNED

ROUTINE ACTIVITIES
Perform general clerical:

New skills gained:

FingerTec TCMS v2

Create/edit documents
Photocopying
Handling faxes/phone calls

HRMIS

Update specific files

Update Minute Paper
Key-in database into system
Checklist on hardcopy documents

Operator
(Customer service)

PROJECT / TASK
ESTABLISHING PROJECT PRIORITES
Establishment of any project or task, it requires schedule and what
to perform or other requirements. Budget was optional.
Technical Requirements:
- PC
- Terminals.

Schedule :
- Time related; 1 May 2013 - 31 May 2013.

Budget:
- None

Performance:
- Conduct and manage Finger Tec TCMS v2 based on schedule
assigned.

LIMITATIONS/RECOMMENDA
TIONS
LIMITATIONS

These are the constraints encountered in workplace :

i.

System Management
ii. Service Updates
- poor IT
- ext. numbers incompleted

RECOMMENDATIONS
These are the list of recommendation for each lnumber of
imitations: above
i)
Hire programmer & provide training for specific staffs only.
ii) Keep updated & alert with changes of staffs to provide
correct iformation.

iii. Quality Management

-item misplaced

THE END

THANK
YOU !