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    Computer Application in Hotel Industry

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    Amy Amper Pelenio-Lofranco
    Computer applications play an important role in the hotel industry. From reservations to check-out, all customer data is recorded digitally. Property management software is commonly used, with front desk modules for guest and room management including reservations, and back office modules to manage hotel resources, assets, and inventory. Mobile apps also provide benefits for both customers and hotels, allowing customers to view information, make bookings, see menus and place food orders, while helping hotels increase direct bookings, orders, and promotions through marketing.

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    Computer Application in Hotel Industry

    Uploaded by

    Amy Amper Pelenio-Lofranco
    5 views10 pages
    Computer applications play an important role in the hotel industry. From reservations to check-out, all customer data is recorded digitally. Property management software is commonly used, with front desk modules for guest and room management including reservations, and back office modules to manage hotel resources, assets, and inventory. Mobile apps also provide benefits for both customers and hotels, allowing customers to view information, make bookings, see menus and place food orders, while helping hotels increase direct bookings, orders, and promotions through marketing.

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    Computer applications play an important role in the hotel industry. From reservations to check-out, all customer data is recorded digitally. Property management software is commonly used, with front desk modules for guest and room management including reservations, and back office modules to manage hotel resources, assets, and inventory. Mobile apps also provide benefits for both customers and hotels, allowing customers to view information, make bookings, see menus and place food orders, while helping hotels increase direct bookings, orders, and promotions through marketing.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    5 views10 pages

    Computer Application in Hotel Industry

    Uploaded by

    Amy Amper Pelenio-Lofranco
    Computer applications play an important role in the hotel industry. From reservations to check-out, all customer data is recorded digitally. Property management software is commonly used, with front desk modules for guest and room management including reservations, and back office modules to manage hotel resources, assets, and inventory. Mobile apps also provide benefits for both customers and hotels, allowing customers to view information, make bookings, see menus and place food orders, while helping hotels increase direct bookings, orders, and promotions through marketing.

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    of 10

    COMPUTER APPLICATION

    IN HOTEL INDUSTRY

    INTRODUCTION

    A good IT comprises of System, software &


    Hardware.

    Combination of the Right People and the Right


    SUCCESSFUL BUSINESS
    System

    From the time of reservation until the time


    customer checks-out of the hotel everything is
    recorded and the data is available.

    WHAT IS APPLICATION SOFTWARE?

    It causes a computer to perform useful tasks beyond the


    running of the computer itself.

    Application software applies the power of a particular


    system software to a particular purpose.

    The operating system itself can be considered application


    software .

    ROLE OF COMPUTERS

    Role of computer in IT industry.

    i.

    It is used in all internal department.


    In financial department.
    Food & beverage department.

    ii.
    iii.

    .
    i.

    ii.

    Current computing demands amongst Travelers.


    Travelers ask for Wi-Fi connectivity, faster connectivity,
    etc.
    On the recreation front they also ask for computers on
    demand, DVDs on demand, etc.

    HOTEL SOFTWARE
    . Designed for areas of Hotel operations like reservation, guest and inventory
    management.
    . Made to simplify the operations.
    . Applications in the sales, marketing, event management, and catering
    operations of the hotel

    PROPERTY MANAGEMENT SOFTWARE


    . Major type of software used by industry
    . Both front desk and back office modules
    . Front desk modules are designed for guest and room management
    and include reservation.
    . Back office modules are designed to manage hotel resources, assets
    and inventory.

    BLYNK APP

    o BLYNK is Worlds first app platform for restaurants


    o Guests can view E-menus, instant guest feedback.
    o Guests can view hotel photos and videos.
    o Guests can explore services via pictures, videos, make bookings and
    reservations, see digital menus, order food
    o Mobile apps are great marketing tools for the hospitality industry to
    drive revenue by increasing direct bookings, orders and promotions.

    LUCID MESSENGER
    Designed for Hotel Industry
    Send SMS to HOTEL GUESTS and also to HOTEL
    STAFF
    Send SMS to Hotel guests on their special occasions and
    also on Reservation Conformation.
    Send SMS to Hotel staff for their event management and
    campaigns

    CONCLUSION

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