Competency Project:

Group Cross-functional Competencies

July 2014

HR Policies

Contributors
(physical or by email)
Participants

Entity - Department

C. BOUCHER / C. FONTAINE

BGL

F. LEROUX

CARDIF

A.C. AUMARD

ITG

C. PARLANT

PERSONAL FINANCE

C. PEYRE de FABREGUES / Y. JABRANI

IS

E. De LAET

CIB

F. POQUET + R. de BOURBON + R. GUILLIN

BDDF

K. DUFFAUD

GROUP FUNCTIONS

H. BRACKEVA

BNPP FORTIS

F. ADIDA / A. de BOISSIEU

GHR

GHR - Competency Project

Creation of 9 cross-functional competencies

3 Cross-functional digital competencies:
Coordinating a virtual community
Using digital technology to process information
Understanding the importance of online reputation and digital risk

6 Cross functional competencies:

Ability to manage a budget
Working in project mode
Understanding the business environment of the entity
Understanding the BNPP group
Knowing how to use IT
Knowing a foreign language (specify which language)

GHR - Competency Project

Creation of cross-functional digital skills (1/2)

Title / Definition
Definition of a cross-functional competency:
Knowledge, interpersonal skills or expertise which can apply to all positions within a company,
regardless of the function or position. A cross-functional competency is not a core skill for a
particular position.

Cross-functional digital competencies:

Competency

Definition

Coordinating a virtual community

Being able to develop, post content to, contribute to and/or

coordinate/manage a virtual community.

Using digital technology to process information

Using all information sources available to select relevant information

and share it with the right people.

Understanding the importance of online

reputation and digital risk

Understanding and preventing the risks of Internet use and online

reputation (personal branding and corporate image).

GHR - Competency Project

Cross-functional digital competencies (2/2)

Levels
Competency

Level: Basic

Level: Advanced

Level: Expert

Coordinating a virtual
community

Knows how a virtual community

works.
Knows how to upload content and
update information posted in the
community.

Able to contribute to developing a

virtual community.
Creates content to foster collaborative
working and encourage thoughts and
ideas in the virtual community.

Able to design and manage a virtual

community by organizing the sharing,
transfer and updating of information.
Expert contact for creating and
coordinating a virtual community.

Using digital
technology to process
information

Knows and uses the main internal

collaborative tools and social media
to share information.
Knows how to use information search
tools.

Knows how to switch between

sources to search for all types of
information and relay the information
to the relevant people.
Knows how to choose the most
reliable and relevant information
depending on needs.

Implements a system to monitor

information about certain topics and
tracks new information in real time.
Determines the reliability and
relevance of information by identifying
the authors/owners of sites and crosschecking information.

Knows the main digital risks and

security rules for social media use.
Understands the notion of online
reputation and the key issues.

Knows how to identify a digital risk,

relay the information and explain the
degree of risk.
Attentive to the security of systems,
identities and content and contributes
to identifying preventive measures.

Knows how to qualify a digital risk.

Anticipates risk situations and
implements preventive measures.
Expert contact for online reputation
and digital risk issues.

Understanding the
importance of online
reputation and digital
risk

GHR - Competency Project

Group cross-functional competencies (1/2)

Title / Definition / Levels
Competency

Definition

Level: Basic

Level: Advanced

Level: Expert

Knows the contents of the

budget for scope of
responsibility (budget lines)
and tracks expenses.

Able to prepare a forecast

and track it.

Able to justify budget and

delegate part of it.

Understands project
Being able to work
organization.
cross-functionally and
Contributes to a project and
Working in project
contributing to and/or
cooperates with project
mode
managing an internal or
members.
external project.
Meets deadlines.

Prepares and manages a

project within entity, using
the resources available
within the scope of
responsibility.
Plans resources and
actions, presents budget
scenarios and organizes
reporting.

Manages bigger or more

complex projects (difficult
situations, high stakes, etc.)
or several projects and
coordinates actions and
internal and external project
members.
Adjusts priorities in
accordance with objectives
and available resources.

Knows the goals of the

entity and works to achieve
these goals.
Knows the organization of
entity and the appropriate
contacts.

Knows the strategy of the

entity and implements it
appropriately.
Able to transfer personal
knowledge of the entity.

Understanding how to
Ability to manage a
prepare, manage and
budget
track a budget.

Understanding the
business
environment of the
entity

Knowledge of the entity: Knows the scope and

missions of the entity:
its purpose, business
products and services,
lines, activities, areas of
customers, markets, etc.
responsibility, etc.

GHR - Competency Project

Group cross-functional competencies (2/2)

Title / Definition / Levels
Skill

Definition

Knowing the BNPP

Understanding the
groups environment
BNPP group
and business lines.

Knowing how to
use IT

Level: Basic

Has basic knowledge of the

Groups environment and
business lines.

Uses basic functions of the

Understanding and
using IT at workstation.
tools and software available.

Reading, writing and

Knowing a foreign speaking a foreign
language (specify language in everyday
which language) and professional
situations.

Understands letters and

documents in a foreign
language. Is able to
understand and have an
everyday conversation.

Level: Advanced

Level: Expert

Knows the Groups strategy,

Knows the Groups goals and
implements it appropriately,
works to achieve these goals.
and transfers knowledge to
Stays informed about the
others.
Groups news and
Able to comment on latest
performance and relays this
news about the Group and
information.
performance.

Very good command of the

tools and software available.

Understands and writes in

the foreign language, has a
very good command of the
terminology in his/her area
of expertise, and can carry
on a business conversation.

Able to use advanced

functions and transfer IT
knowledge.

Able to host a meeting face

to face or remotely.
Knows how to present and
support positions in a
foreign language.

GHR - Competency Project